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The 2023 State of IT Operations Survey Results Are In

Jon Levenson
Automox

It's never easy to forecast the future. But lately, life and work have gotten even more unpredictable. It's no secret we're living through days of heavy economic and workplace uncertainty.

Unfortunately, in such times, IT operations teams are up against even more endpoint management challenges than usual. A surplus of software and devices means avalanches of complexity and escalating endpoint diversity within organizations' IT environments.

Plus, in many cases, today's financial crunch will translate to companies cutting back on hiring, tightening budgets, limiting spending on tools, and pushing teams – already running on fumes – to do more with less. How are you supposed to overcome all this?

Teams want fast, scalable ways to make it easier to manage their complex IT environments

In the 2023 State of IT Operations Report, nearly 500 IT operations professionals from across the United States expressed their hunger for more efficient ways to centralize and simplify IT operations. Teams want fast, scalable ways to make it easier to manage their complex IT environments. Frankly, there's really only one solution: automation.


Automation to the Rescue

This year, the survey behind the State of IT Operations Report dug into IT teams' most challenging efficiency hurdles and limitations. The results showcase significant discoveries about how automation is increasing IT agility, reducing costs, and enhancing IT operations teams' endpoint management capabilities in the modern workplace.

Here's a sneak peek at some of the findings:

■ 87% of ITOps professionals say their companies are still experiencing rapid or steady growth, but over half worry about reduced budgets, should the economic climate become more challenging.

■ 55% of organizations do not feel they are managing their endpoints very efficiently.

■ Only 23% of organizations have fully automated endpoint management, but 77% say they are at least mostly automated.

How Will IT Teams Clear Endpoint Management Hurdles? Trust in Automation

Learning to trust automation to tackle previously manual tasks is key – but easier said than done. ITOps teams often worry about human error, ineffective workflow, or complex setup if they choose to adopt automation fully. But automation isn't about relinquishing your hold on your endpoints – in fact, automation has evolved to give teams tighter visibility and control than ever, and without the costly manual effort.

As you'll note when you read the State of IT Operations Report, automating endpoints is an essential productivity enabler. Plus, it's a catalyst to assure your IT leadership you can take your org forward. 

Because many orgs are upping their attention to reduced costs, control over diverse endpoint landscapes, and improving their security posture there's no better time than now to start putting your trust in automation.


Click on image for larger version

So, How Will Your Team Win the Endpoint Management Game?

There are radical ways to boost efficiency with automation while maintaining control over your diverse IT environment. Dig deeper into automation insights and share the State of IT Operations survey findings with your team by downloading the full report here.

Jon Levenson is Technical Content Writer/Editor at Automox

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IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

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Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

The 2023 State of IT Operations Survey Results Are In

Jon Levenson
Automox

It's never easy to forecast the future. But lately, life and work have gotten even more unpredictable. It's no secret we're living through days of heavy economic and workplace uncertainty.

Unfortunately, in such times, IT operations teams are up against even more endpoint management challenges than usual. A surplus of software and devices means avalanches of complexity and escalating endpoint diversity within organizations' IT environments.

Plus, in many cases, today's financial crunch will translate to companies cutting back on hiring, tightening budgets, limiting spending on tools, and pushing teams – already running on fumes – to do more with less. How are you supposed to overcome all this?

Teams want fast, scalable ways to make it easier to manage their complex IT environments

In the 2023 State of IT Operations Report, nearly 500 IT operations professionals from across the United States expressed their hunger for more efficient ways to centralize and simplify IT operations. Teams want fast, scalable ways to make it easier to manage their complex IT environments. Frankly, there's really only one solution: automation.


Automation to the Rescue

This year, the survey behind the State of IT Operations Report dug into IT teams' most challenging efficiency hurdles and limitations. The results showcase significant discoveries about how automation is increasing IT agility, reducing costs, and enhancing IT operations teams' endpoint management capabilities in the modern workplace.

Here's a sneak peek at some of the findings:

■ 87% of ITOps professionals say their companies are still experiencing rapid or steady growth, but over half worry about reduced budgets, should the economic climate become more challenging.

■ 55% of organizations do not feel they are managing their endpoints very efficiently.

■ Only 23% of organizations have fully automated endpoint management, but 77% say they are at least mostly automated.

How Will IT Teams Clear Endpoint Management Hurdles? Trust in Automation

Learning to trust automation to tackle previously manual tasks is key – but easier said than done. ITOps teams often worry about human error, ineffective workflow, or complex setup if they choose to adopt automation fully. But automation isn't about relinquishing your hold on your endpoints – in fact, automation has evolved to give teams tighter visibility and control than ever, and without the costly manual effort.

As you'll note when you read the State of IT Operations Report, automating endpoints is an essential productivity enabler. Plus, it's a catalyst to assure your IT leadership you can take your org forward. 

Because many orgs are upping their attention to reduced costs, control over diverse endpoint landscapes, and improving their security posture there's no better time than now to start putting your trust in automation.


Click on image for larger version

So, How Will Your Team Win the Endpoint Management Game?

There are radical ways to boost efficiency with automation while maintaining control over your diverse IT environment. Dig deeper into automation insights and share the State of IT Operations survey findings with your team by downloading the full report here.

Jon Levenson is Technical Content Writer/Editor at Automox

Hot Topics

The Latest

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...