Skip to main content

New CA Service Assurance Solutions Support Business Services

Integrations Across Service Operations, Infrastructure and APM Delivers Real-time Service Models

CA Technologies further executed on its service assurance strategy to help organizations optimize business services by adding enhancements to its service operations and infrastructure management portfolios.

Leading the list of products with new functionality is CA Spectrum Service Assurance and CA Infrastructure Management. Together with its offerings for application performance management (APM), CA Technologies service assurance products help optimize business service performance across physical, virtual and cloud environments for today's large enterprises and the service providers and integrators that support them.

The new version of CA Spectrum Service Assurance accelerates the linkage across many IT disciplines, including APM, network and systems management, service desk management, and workload automation products. This advanced integration platform accommodates both CA Technologies and third-party products, and can deliver IT professionals a 360-degree understanding of service quality, risk and health.

Building on its service assurance strategy for holistic performance management, the CA Infrastructure Management solution now integrates CA eHealth Performance Manager with the CA NetQoS Performance Center. As a result, customers can leverage the Performance Center as a unified platform that delivers visual integration and workflows for CA eHealth Performance Manager with other CA Technologies solutions spanning network traffic analysis, application response time monitoring, long-term packet capture and unified communications monitoring. This provides CA eHealth Performance Manager users with a more comprehensive view of performance across their IT infrastructures, along with easier reporting and administration.

A new version of the CA NetQoS ReporterAnalyzer traffic analysis solution was also released, adding administration and reporting capabilities for multi-tenant environments as well as autonomous system (AS) and Border Gateway Protocol (BGP) reporting, both of which are critical for service providers and cloud-connected enterprises embracing new IT delivery models.

The Latest

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

Image
Azul

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

New CA Service Assurance Solutions Support Business Services

Integrations Across Service Operations, Infrastructure and APM Delivers Real-time Service Models

CA Technologies further executed on its service assurance strategy to help organizations optimize business services by adding enhancements to its service operations and infrastructure management portfolios.

Leading the list of products with new functionality is CA Spectrum Service Assurance and CA Infrastructure Management. Together with its offerings for application performance management (APM), CA Technologies service assurance products help optimize business service performance across physical, virtual and cloud environments for today's large enterprises and the service providers and integrators that support them.

The new version of CA Spectrum Service Assurance accelerates the linkage across many IT disciplines, including APM, network and systems management, service desk management, and workload automation products. This advanced integration platform accommodates both CA Technologies and third-party products, and can deliver IT professionals a 360-degree understanding of service quality, risk and health.

Building on its service assurance strategy for holistic performance management, the CA Infrastructure Management solution now integrates CA eHealth Performance Manager with the CA NetQoS Performance Center. As a result, customers can leverage the Performance Center as a unified platform that delivers visual integration and workflows for CA eHealth Performance Manager with other CA Technologies solutions spanning network traffic analysis, application response time monitoring, long-term packet capture and unified communications monitoring. This provides CA eHealth Performance Manager users with a more comprehensive view of performance across their IT infrastructures, along with easier reporting and administration.

A new version of the CA NetQoS ReporterAnalyzer traffic analysis solution was also released, adding administration and reporting capabilities for multi-tenant environments as well as autonomous system (AS) and Border Gateway Protocol (BGP) reporting, both of which are critical for service providers and cloud-connected enterprises embracing new IT delivery models.

The Latest

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

Image
Azul

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency