OpsGenie Launches New Community
April 17, 2017
Share this

OpsGenie announced the official opening of its new Community-based platform.

The Community provides a collaborative environment where visitors can explore the use of tools involved in the incident response process, try out OpsGenie integrations and collaborate with other OpsGenie users.

OpsGenie is an incident response management solution and this new Community is intended to provide a dynamic and valuable opportunity for OpsGenie customers to share, learn about, and explore OpsGenie and the many tools that integrate with it. The Community is a forum for sharing information, for providing feedback and for addressing questions about OpsGenie’s features, integrations, APIs, and SDKs.

Community members are encouraged to discuss solutions tailored to their specific needs. The Community is a place to share experiences implementing and supporting complex systems. To allow for like-minded professionals to engage and collaborate on the problems and opportunities encountered while operating business critical applications and delivering business services. o discuss the challenges of being on-call. The Community is to be a forum in which both new and seasoned users can jointly raise and address any topics related to the Alerting and Incident Management space.

The OpsGenie Community will also host the Playground - a new sandbox environment where visitors can not only visualize, but also interact with operations management solutions. This will not only include the OpsGenie solution, but showcase the integration of a variety of the leading monitoring, log management, ticketing, and collaboration tools.

“The new Community and its Playground provides an exciting opportunity for our users,” said OpsGenie CEO, Berkay Mollamustafaoglu. “Participants can share timely information, collaborate with their peers, and explore -- in a hands-on manner -- exactly how OpsGenie works with some of the many tools with which we integrate.”

The new Community, and Playground, are among OpsGenie’s recent set of new and enhanced features and capabilities focused on customers. Recent OpsGenie releases and updates have included: enhanced Atlassian integrations, new APIs and even an MSP Solution allowing Managed Service Providers to deliver a wider range of OpsGenie service options to their customers.

“The new OpsGenie Playground environment allows users to experience the power of a fully integrated incident management workflow using Atlassian and OpsGenie’s incident management tools. Incidents are becoming more common, and companies need to have the people, processes and technology in place to better respond and remediate incidents. As companies deal with this new reality and start thinking about what decisions need to be made to address this trend, they may not realize that many of the collaboration tools they use every day can be put to work in incident management too,” said Steve Goldsmith, general manager of HipChat at Atlassian. “By providing a demo environment for testers to directly engage with pre-configured OpsGenie integrations across Atlassian's HipChat, JIRA and StatusPage products will be a hugely valuable asset for current and potential customers."

Share this

The Latest

July 18, 2019

Organizations that are working with artificial intelligence (AI) or machine learning (ML) have, on average, four AI/ML projects in place, according to a recent survey by Gartner, Inc. Of all respondents, 59% said they have AI deployed today ...

July 17, 2019

The 11th anniversary of the Apple App Store frames a momentous time period in how we interact with each other and the services upon which we have come to rely. Even so, we continue to have our in-app mobile experiences marred by poor performance and instability. Apple has done little to help, and other tools provide little to no visibility and benchmarks on which to prioritize our efforts outside of crashes ...

July 16, 2019

Confidence in artificial intelligence (AI) and its ability to enhance network operations is high, but only if the issue of bias is tackled. Service providers (68%) are most concerned about the bias impact of "bad or incomplete data sets," since effective AI requires clean, high quality, unbiased data, according to a new survey of communication service providers ...

July 15, 2019

Every internet connected network needs a visibility platform for traffic monitoring, information security and infrastructure security. To accomplish this, most enterprise networks utilize from four to seven specialized tools on network links in order to monitor, capture and analyze traffic. Connecting tools to live links with TAPs allow network managers to safely see, analyze and protect traffic without compromising network reliability. However, like most networking equipment it's critical that installation and configuration are done properly ...

July 11, 2019

The Democratic presidential debates are likely to have many people switching back-and-forth between live streams over the coming months. This is going to be especially true in the days before and after each debate, which will mean many office networks are likely to see a greater share of their total capacity going to streaming news services than ever before ...

July 10, 2019

Monitoring of heating, ventilation and air conditioning (HVAC) infrastructures has become a key concern over the last several years. Modern versions of these systems need continual monitoring to stay energy efficient and deliver satisfactory comfort to building occupants. This is because there are a large number of environmental sensors and motorized control systems within HVAC systems. Proper monitoring helps maintain a consistent temperature to reduce energy and maintenance costs for this type of infrastructure ...

July 09, 2019

Shoppers won’t wait for retailers, according to a new research report titled, 2019 Retailer Website Performance Evaluation: Are Retail Websites Meeting Shopper Expectations? from Yottaa ...

June 27, 2019

Customer satisfaction and retention were the top concerns for a majority (58%) of IT leaders when suffering downtime or outages, according to a survey of top IT leaders conducted by AIOps Exchange. The effect of service interruptions on customers outweighed other concerns such as loss of revenue, brand reputation, negative press coverage, or the impact on IT Ops teams.

June 26, 2019

It is inevitable that employee productivity and the quality of customer experiences suffer as a consequence of the poor performance of O365. The quick detection and rapid resolution of problems associated with O365 are top of mind for any organization to keep its business humming ...

June 25, 2019

Employees at British businesses rate computer downtime as the most significant irritant at their current workplace (41 percent) when asked to pick their top three ...