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Paessler Expands Monitoring Capabilities With New Business Process Sensor

Paessler AG released a new capability for PRTG Network Monitor that allows users to monitor the health of entire business processes, combining multiple sensors to gain insight into the availability and performance of critical operations.

PRTG Network Monitor boasts more than 200 out-of-the-box sensor types, used to monitor everything from routers and switches to virtual machines and more. Through these sensors, IT departments can gain a comprehensive overview of the performance and availability of their entire IT infrastructure by monitoring individual aspects of a device or service. With the addition of the Business Process Sensor, it is now possible to manage the health of entire business processes, gaining a view into a complex system rather than analyzing each individual aspect. Processes like websites, email, and other key business functions can be defined and monitored with this new capability.

With the Business Process Sensor, the availability and performance of a website can be monitored by combining the sensors that monitor load balancers, web servers and databases into one defined process. Within the specific process, users can define when they need to be alerted, and the severity of the alert, based on the functionality of each process. This minimizes alerts, giving users the ability to be notified only when an entire process is threatened, as opposed to an individual notification for each component.

"PRTG Network Monitor is built to be flexible and fit the many varying needs of today's IT administrators. With the Business Process Sensor, we're giving users the power to gain a simple overview of key business processes and a new way to monitor their infrastructure," said Andrew Cutting, Director, Channel Sales, North America at Paessler AG. "Downtime means lost productivity and potentially lost revenue. Critical business processes, like websites or email, need to stay available at all times. These new sensors make it even simpler for IT departments to keep their infrastructure up and running."

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Paessler Expands Monitoring Capabilities With New Business Process Sensor

Paessler AG released a new capability for PRTG Network Monitor that allows users to monitor the health of entire business processes, combining multiple sensors to gain insight into the availability and performance of critical operations.

PRTG Network Monitor boasts more than 200 out-of-the-box sensor types, used to monitor everything from routers and switches to virtual machines and more. Through these sensors, IT departments can gain a comprehensive overview of the performance and availability of their entire IT infrastructure by monitoring individual aspects of a device or service. With the addition of the Business Process Sensor, it is now possible to manage the health of entire business processes, gaining a view into a complex system rather than analyzing each individual aspect. Processes like websites, email, and other key business functions can be defined and monitored with this new capability.

With the Business Process Sensor, the availability and performance of a website can be monitored by combining the sensors that monitor load balancers, web servers and databases into one defined process. Within the specific process, users can define when they need to be alerted, and the severity of the alert, based on the functionality of each process. This minimizes alerts, giving users the ability to be notified only when an entire process is threatened, as opposed to an individual notification for each component.

"PRTG Network Monitor is built to be flexible and fit the many varying needs of today's IT administrators. With the Business Process Sensor, we're giving users the power to gain a simple overview of key business processes and a new way to monitor their infrastructure," said Andrew Cutting, Director, Channel Sales, North America at Paessler AG. "Downtime means lost productivity and potentially lost revenue. Critical business processes, like websites or email, need to stay available at all times. These new sensors make it even simpler for IT departments to keep their infrastructure up and running."

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Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

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For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

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