The new version of Paessler's software PRTG Network Monitor now includes more than ten new sensor types, among other new features.
New developments include the SNMP Trap Receiver and the Syslog Receiver Sensors.
Also new to the software is an integrated ticket system for creating workflows for network problems.
The new SNMP Trap Receiver Sensor receives SNMP traps, with which network devices can communicate system incidents, outages or interruptions. PRTG receives, filters and analyzes these notifications and sets the sensor to a custom-defined status according to the content of the notifications.
The Syslog Receiver receives Syslog messages from various network devices. With the help of this sensor, Syslogs from various services and components can be collected in a high performance database and analyzed centrally on the PRTG server.
Based on various parameters, such as key words or urgency levels ('severity'), PRTG triggers necessary alarms so that the administrator can check message content selectively.
Paessler has integrated a ticketing system into PRTG, which replaces and expands on the existing 'To Do' function. Using the new ticketing system, administrators can manage various incidents that occur during monitoring and can view system information.
In addition, workflows can be defined for network problems identified by PRTG. If an outage occurs, PRTG can create a 'notification ticket' and send it to a user or a specific user group - for example, all PRTG system administrators. If the monitoring software notices that the outage or disturbance has been resolved, the corresponding ticket can be closed automatically, without assistance from an administrator.
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