PagerDuty announced plans to offer customers a new European hosting option for data assets, including customer-generated data, based on Amazon Web Services (AWS).
PagerDuty helps companies manage time sensitive mission critical work and keep digital services always on. It enables teams who build and run digital systems to detect, diagnose and resolve issues fast – using machine learning to pinpoint problems and automate action.
European customers using PagerDuty’s European data hosting will be able to achieve the same high levels of reliability they have come to expect of PagerDuty’s enterprise class platform and reduce any potential data latency issues.
PagerDuty’s regional data hosting option enables its growing European customer base, including those in highly regulated markets such as financial services, public sector, and healthcare, as well as Managed Service Providers, to meet the growing demand for PagerDuty’s solutions across the region.
Sean Scott, CPO at PagerDuty comments, “We take data protection very seriously and work with all our customers in the EU and throughout the world to address their needs and concerns while also complying with local policy such as a GDPR. PagerDuty has set the bar consistently high when it comes to service reliability, redundancy and availability with service level agreements, no maintenance windows and three nines availability. This will be no different for EU users who can continue to deliver their customers a perfect experience every time.”
PagerDuty handles the critical work of keeping digital services running perfectly, in a time when digital is the forefront of how companies serve their customers.
PagerDuty expects regional services to be available to new customers from the second half of 2021 onwards.
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