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PagerDuty Partners with Tata Consultancy Services

PagerDuty announced a global alliance with Tata Consulting Services, a global IT services, consulting, and business solutions organization, to develop a new generation of IT solutions grounded in AI and automation and designed to accelerate digital transformation initiatives and modernize operations across key verticals.

PagerDuty will work with TCS to build a “PagerDuty-TCS Solutions Service Center,” focusing on the development and implementation of digital solutions for joint customers across Infrastructure Managed Services, Cloud Migration, ITOps and DevOps Modernization, Customer Service, Security Operations, and Industry-Specific Operations.

To address the new needs and accelerated growth paths of companies worldwide, TCS established a Technology Group to work with companies like PagerDuty to devise and implement modern, innovative IT solutions across finance, retail, technology, telecom, media, manufacturing, and more.

TCS and PagerDuty will help transform customers’ digital operations by bringing PagerDuty’s Digital Operations Management platform to enterprises worldwide, providing new capabilities for event management, incident response, and AIOps, as well as advanced insights and analytics. PagerDuty enables teams to confidently scale services and accelerate digital initiatives using its AI and automation, making it possible for organizations to resolve incidents up to 70 percent faster. Working together, the two companies will help customers transform operations from slow, manual, and reactive to real-time, automated, and intelligent, which is critical for success in today’s always-on digital world.

As part of this new partnership, TCS will join PagerDuty’s Partner Program for Solution Partners and Managed Service Providers where they can provide distribution, reselling, professional services, and managed services worldwide and create new solutions for customers’ needs.

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PagerDuty Partners with Tata Consultancy Services

PagerDuty announced a global alliance with Tata Consulting Services, a global IT services, consulting, and business solutions organization, to develop a new generation of IT solutions grounded in AI and automation and designed to accelerate digital transformation initiatives and modernize operations across key verticals.

PagerDuty will work with TCS to build a “PagerDuty-TCS Solutions Service Center,” focusing on the development and implementation of digital solutions for joint customers across Infrastructure Managed Services, Cloud Migration, ITOps and DevOps Modernization, Customer Service, Security Operations, and Industry-Specific Operations.

To address the new needs and accelerated growth paths of companies worldwide, TCS established a Technology Group to work with companies like PagerDuty to devise and implement modern, innovative IT solutions across finance, retail, technology, telecom, media, manufacturing, and more.

TCS and PagerDuty will help transform customers’ digital operations by bringing PagerDuty’s Digital Operations Management platform to enterprises worldwide, providing new capabilities for event management, incident response, and AIOps, as well as advanced insights and analytics. PagerDuty enables teams to confidently scale services and accelerate digital initiatives using its AI and automation, making it possible for organizations to resolve incidents up to 70 percent faster. Working together, the two companies will help customers transform operations from slow, manual, and reactive to real-time, automated, and intelligent, which is critical for success in today’s always-on digital world.

As part of this new partnership, TCS will join PagerDuty’s Partner Program for Solution Partners and Managed Service Providers where they can provide distribution, reselling, professional services, and managed services worldwide and create new solutions for customers’ needs.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...