PagerDuty is an agile incident management solution that integrates with IT Ops and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. The company is headquartered in San Francisco and backed by venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures and Ignition Partners.
APMdigest Blogs and News
PagerDuty achieved the Amazon Web Services (AWS) Resilience Services Competency in the software category.
AI can be a critical part of the IT puzzle by helping to accelerate incident response, reduce downtime and keep customers happy. These gains can shift executive attitudes, as leaders come to see AI agents not just as experimental tools, but as reliable partners in mission-critical situations. It's no surprise, then, that 81% of IT and business executives now trust AI agents to take action during a crisis ...
PagerDuty announced the launch of the PagerDuty Fall '25 Release, an end-to-end AI agent suite.
The next generation of AI is already here. It may have been mere months since organizations adopted generative AI (GenAI), but now there's a new kid on the block and it promises to offer even greater benefits to businesses and IT operations teams in particular ... The key to success will be to avoid repeating the adoption mistakes of the past and to start small with manageable projects ...
PagerDuty renewed its global strategic collaboration agreement (SCA) with Amazon Web Services (AWS), to leverage advanced generative AI services from AWS within the PagerDuty Operations Cloud to enhance the detection and remediation of operational IT issues.
More than half (51%) of companies are already leveraging AI agents, according to the PagerDuty Agentic AI Survey. Agentic AI adoption is poised to accelerate faster than generative AI (GenAI) while reshaping automation and decision-making across industries ...
Service disruptions remain a critical concern for IT and business executives, with 88% of respondents saying they believe another major incident will occur in the next 12 months, according to a study from PagerDuty ...
PagerDuty will add new agentic AI functionality across the PagerDuty Operations Cloud platform beginning with its Spring 25 release, which will help enterprises solve high-impact, mission-critical issues.
PagerDuty announced new generative AI (genAI) and automation features of PagerDuty Advance, which is embedded across the PagerDuty Operations Cloud platform, in collaboration with Amazon Web Services (AWS).
Operational resilience is an organization's ability to predict, respond to, and prevent unplanned work to drive reliable customer experiences and protect revenue. This doesn't just apply to downtime; it also covers service degradation due to latency or other factors. But make no mistake — when things go sideways, the bottom line and the customer are impacted ...
Eric Johnson, Chief Information Officer at PagerDuty, has joined the APMdigest Vendor Forum.
PagerDuty announced innovations for the PagerDuty Operations Cloud, strengthening its AI-first platform that enables organizations to build operational resilience and reduce the impact of unplanned outages.