Resolve Systems announced its partnership with Prodapt, a consulting and managed services provider to the digital service provider (DSP) industry.
The partnership brings together two companies that have a long history of success revolutionizing the telecommunications industry. As DSPs face increasing infrastructure complexity, 5G rollouts, and soaring customer expectations, they are accelerating the adoption of IT automation and AIOps as part of their digital transformation journeys. Resolve’s industry-leading solutions will help Prodapt further accelerate these initiatives and simplify management of next-gen networking technologies like SDN, NFV, and 5G.
"As we continue to help our DSP customers in their network automation journey, we are thrilled to partner with Resolve by adding their automation and AIOps platform to our toolkit," said Rajiv Papneja, SVP, Network Services, Prodapt. "Resolve's robust, cross-domain automation and AIOps capabilities are a perfect match for Prodapt's commitment to provide best-in-class AI, ML, and intelligent automation capabilities as we meet the growing demands of our customers in their 5G rollouts."
Designed to handle rapid infrastructure growth and technical complexity in dynamic, hybrid IT environments, Resolve’s automation and AIOps platform promises to radically streamline operational efficiency, while reducing the mean time to restore (MTTR) services, accelerating service delivery, and improving network performance. For the last decade, Resolve has helped the world’s largest telecom companies transform operations, with measurable results ranging from annual savings of more than $15 million in operational costs to improving incident response times by 99%. The Resolve platform was recently awarded a Big Innovation Award for its ability to fuel agile, autonomous IT operations.
"Prodapt is recognized as a leading global service provider to DSPs and is known for its ability to combine deep technical knowledge with extensive domain expertise. We are excited to welcome them to the Resolve Partner Program given our shared track record of success in the telecom industry," said Vijay Kurkal, CEO, Resolve Systems. "I am confident that together we can deliver exponential value to our DSP customers by fundamentally changing their approach to IT and network operations and accelerating their digital transformation initiatives through the power of automation and AIOps."
Resolve recently expanded its global partner program to bring robust IT automation and AIOps to new markets and create new partner service offerings. The program provides more routes to market for distributors and value-added resellers, while also providing resources to support partners in their go-to-market initiatives.
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