SL Corporation announced the major release of RTView Enterprise Monitor 3.0.
At the forefront of this release is a completely re-envisioned navigation, designed to serve multiple types of users with different monitoring requirements and skill-levels, which is critical to successful monitoring consolidation efforts.
RTView Enterprise Monitor is SL’s flagship product that helps companies protect the health and stability of their middleware-powered applications and platforms. Through proactive monitoring of consolidated real-time and historical performance metrics, support professionals can predict developing error conditions and prevent them from becoming major severity 1 and 2 incidents.
“As the market moves away from lots of individual, siloed monitoring tools to a more consolidated approach that fosters collaboration between various support, operations and development teams, we’ve learned that one interface does not work for everyone” says Rodney Morrison, VP of Products at SL. “That’s why we have created a user interface that is optimized for different support roles within an organization - still enabling one version of the truth in regards to health and performance data, but presented it in a way that is most productive for individual roles.”
Operations or Level 1 Support Teams can quickly scroll through alert lists, filtered for their particular domain, and either take ownership or escalate critical alerts. The Service Tree groups health information into high-level summaries that can quickly drill down and can be customized to each individuals support domain.
Middleware Teams get their own filtered view of middleware alerts and can view the health of their middleware platforms from a technology perspective using the Components view. The Service Tree view can also be optimized for their domain, including an application view so that they can see the impact of middleware alerts.
Level 3 Application Support Teams, including architects and development professionals, can troubleshoot complex problems using service and application specific views and custom data flow diagrams that map application topography. Historical data allows one to analyze how the service is performing over time and make capacity requirement recommendations.
RTView Enterprise Monitor 3.0 is available immediately.
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