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SolarWinds Acquires Squadcast

SolarWinds signed an agreement to acquire Squadcast, an incident response solution company based in San Francisco. 

Squadcast unites on-call alerting and incident response along with Site Reliability Engineering (SRE) workflows under one hood to automate human tasks efficiently.

Squadcast users report benefits like a 68% reduction in the average mean time to remediation (MTTR), and savings of 1,000 work hours and $500K in costs. Its products are guided by a customer-centricity that aligns well with the SolarWinds mission and commitment to the technology professional community.

“With the industry battles to operationally manage and control hybrid ecosystems and the massive influx of alerts, IT professionals need a more powerful solution to cut through the noise,” said Cullen Childress, SolarWinds Chief Product Officer. “The addition of intelligent incident response from Squadcast to the SolarWinds Platform further accelerates MTTR, allowing practitioners to not only accelerate time to detection of incidents but to remediate those incidents in an accelerated manner, maximizing their operational resilience.”

Amiya Adwitiya, Squadcast Founder and CEO, said, “By optimizing incident response with AI, customers reduce noise, enhance efficiency, and resolve incidents faster—so they can focus on what truly matters.”

SolarWinds empowers customers to navigate complex hybrid and multi-cloud IT environments, accelerating modernization and cloud migration initiatives. In 2024, the company launched new capabilities to SolarWinds® Observability Self-Hosted and SolarWinds Observability SaaS, along with enhancements to its service management and database monitoring solutions. SolarWinds also introduced new AI-powered features across its ITSM, database, and SaaS observability platforms.

The SaaS-based offering will complement the company's current portfolio, which serves the needs of IT organizations at businesses of all sizes, from SMBs to large enterprises. The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Squadcast solutions are available on both the AWS Marketplace and Microsoft Azure Marketplace. 

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SolarWinds Acquires Squadcast

SolarWinds signed an agreement to acquire Squadcast, an incident response solution company based in San Francisco. 

Squadcast unites on-call alerting and incident response along with Site Reliability Engineering (SRE) workflows under one hood to automate human tasks efficiently.

Squadcast users report benefits like a 68% reduction in the average mean time to remediation (MTTR), and savings of 1,000 work hours and $500K in costs. Its products are guided by a customer-centricity that aligns well with the SolarWinds mission and commitment to the technology professional community.

“With the industry battles to operationally manage and control hybrid ecosystems and the massive influx of alerts, IT professionals need a more powerful solution to cut through the noise,” said Cullen Childress, SolarWinds Chief Product Officer. “The addition of intelligent incident response from Squadcast to the SolarWinds Platform further accelerates MTTR, allowing practitioners to not only accelerate time to detection of incidents but to remediate those incidents in an accelerated manner, maximizing their operational resilience.”

Amiya Adwitiya, Squadcast Founder and CEO, said, “By optimizing incident response with AI, customers reduce noise, enhance efficiency, and resolve incidents faster—so they can focus on what truly matters.”

SolarWinds empowers customers to navigate complex hybrid and multi-cloud IT environments, accelerating modernization and cloud migration initiatives. In 2024, the company launched new capabilities to SolarWinds® Observability Self-Hosted and SolarWinds Observability SaaS, along with enhancements to its service management and database monitoring solutions. SolarWinds also introduced new AI-powered features across its ITSM, database, and SaaS observability platforms.

The SaaS-based offering will complement the company's current portfolio, which serves the needs of IT organizations at businesses of all sizes, from SMBs to large enterprises. The new enhancements to the SolarWinds portfolio are available now, with deployment options tailored to meet the needs of organizations of all sizes. Squadcast solutions are available on both the AWS Marketplace and Microsoft Azure Marketplace. 

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As AI adoption accelerates, operational complexity — not model intelligence — is becoming the primary barrier to reliable AI at scale, according to the State of AI Engineering 2026 from Datadog ... The report highlights a compounding complexity challenge as AI systems scale ... Around 5% of AI model requests fail in production, with nearly 60% of those failures caused by capacity limits ...

For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...

40% of organizations deploying AI will implement dedicated AI observability tools by 2028 to monitor model performance, bias and outputs, according to Gartner ...

Until AI-powered engineering tools have live visibility of how code behaves at runtime, they cannot be trusted to autonomously ensure reliable systems, according to the State of AI-Powered Engineering Report 2026 report from Lightrun. The report reveals that a major volume of manual work is required when AI-generated code is deployed: 43% of AI-generated code requires manual debugging in production, even after passing QA or staging tests. Furthermore, an average of three manual redeploy cycles are required to verify a single AI-suggested code fix in production ...

Many organizations describe AI as strategic, but they do not manage it strategically. When AI plans are disconnected from strategy, detached from organizational learning, and protected from serious assumptions testing, the problem is no longer technical immaturity; it is a failure of management discipline ... Executives too often tell organizations to "use AI" before they define what AI is supposed to change. The problem deepens in organizations where strategy isn't well articulated in the first place ...

Across the enterprise technology landscape, a quiet crisis is playing out. Organizations have run hundreds, sometimes thousands, of generative AI pilots. Leadership has celebrated the proof of concept (POCs) ... Industry experience points to a sobering reality: only 5-10% of AI POCs that progress to the pilot stage successfully reach scaled production. The remaining 90% fail because the enterprise environment around them was never ready to absorb them, not the AI models ...

Today's modern systems are not what they once were. Organizations now rely on distributed systems, event-driven workflows, hybrid and multi-cloud environments and continuous delivery pipelines. While each adds flexibility, it also introduces new, often invisible failures. Development speed is no longer the primary bottleneck of innovation. Reliability is ...