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SolarWinds Launches Free Virtual Training for Customers

Introducing an Alternative to Costly Professional Services

SolarWinds announced SolarWinds Virtual Classrooms, a free virtual learning experience for eligible IT professionals that have purchased SolarWinds product maintenance.

In virtual classrooms, SolarWinds product experts will host live, interactive training sessions designed to help IT pros harness the power of their SolarWinds deployments to do their jobs more effectively and efficiently as infrastructure complexity and skillset demands on IT pros increase.

“Our philosophy has always been to ensure that our products are fast to get up and running, easy to use, and affordable. Unlike the ‘Big Four’ IT management vendors, we’ve never required professional services or training with our products,” said Chris LaPoint, VP Product Management, SolarWinds. “By offering this alternative to expensive professional services included with our standard maintenance, we’re raising the bar on our competitors’ value and answering the need our customers have expressed for comprehensive, relevant IT management training.”

SolarWinds Virtual Classrooms allows SolarWinds experts to share their expertise and knowledge with fellow IT pros tackling everyday IT challenges. Each session will be scheduled at varying times to assist customers in multiple time zones and will include lecture and lab segments in a small, virtual classroom setting, allowing IT pros to apply their training within their own environments.

To kick off the program, SolarWinds will offer a series of virtual classroom sessions on SolarWinds Network Performance Monitor, the company’s flagship network performance monitoring and management solution.

IT pros who attend these sessions will:

- Get hands-on guidance for customization and daily use

- Learn how to create and manage custom alerts and alter suppression, device dependencies, and custom properties

- Gain a good understanding of MIBs, OIDs, and SNMP and learn how to create a customized monitoring environment

- Acquire the ability to fine-tune equipment to optimize its capabilities, tuning polling intervals to capture data, and adding additional pollers for load balancing and better network visibility

In preparation for the virtual classroom, SolarWinds worked with over 500 IT pros to develop and refine the course curriculum. The program complements SolarWinds’ effective, accessible and easy-to-use product characteristics to ensure that every customer is getting the most out of their products.

The company plans to scale SolarWinds Virtual Classrooms to include additional products, the latest IT challenges and a more frequent class schedule throughout 2014 in accommodation of the continued overwhelming demand for training.

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SolarWinds Launches Free Virtual Training for Customers

Introducing an Alternative to Costly Professional Services

SolarWinds announced SolarWinds Virtual Classrooms, a free virtual learning experience for eligible IT professionals that have purchased SolarWinds product maintenance.

In virtual classrooms, SolarWinds product experts will host live, interactive training sessions designed to help IT pros harness the power of their SolarWinds deployments to do their jobs more effectively and efficiently as infrastructure complexity and skillset demands on IT pros increase.

“Our philosophy has always been to ensure that our products are fast to get up and running, easy to use, and affordable. Unlike the ‘Big Four’ IT management vendors, we’ve never required professional services or training with our products,” said Chris LaPoint, VP Product Management, SolarWinds. “By offering this alternative to expensive professional services included with our standard maintenance, we’re raising the bar on our competitors’ value and answering the need our customers have expressed for comprehensive, relevant IT management training.”

SolarWinds Virtual Classrooms allows SolarWinds experts to share their expertise and knowledge with fellow IT pros tackling everyday IT challenges. Each session will be scheduled at varying times to assist customers in multiple time zones and will include lecture and lab segments in a small, virtual classroom setting, allowing IT pros to apply their training within their own environments.

To kick off the program, SolarWinds will offer a series of virtual classroom sessions on SolarWinds Network Performance Monitor, the company’s flagship network performance monitoring and management solution.

IT pros who attend these sessions will:

- Get hands-on guidance for customization and daily use

- Learn how to create and manage custom alerts and alter suppression, device dependencies, and custom properties

- Gain a good understanding of MIBs, OIDs, and SNMP and learn how to create a customized monitoring environment

- Acquire the ability to fine-tune equipment to optimize its capabilities, tuning polling intervals to capture data, and adding additional pollers for load balancing and better network visibility

In preparation for the virtual classroom, SolarWinds worked with over 500 IT pros to develop and refine the course curriculum. The program complements SolarWinds’ effective, accessible and easy-to-use product characteristics to ensure that every customer is getting the most out of their products.

The company plans to scale SolarWinds Virtual Classrooms to include additional products, the latest IT challenges and a more frequent class schedule throughout 2014 in accommodation of the continued overwhelming demand for training.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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