Previewed at SpiceWorld London, the Spiceworks Network Monitor is a free, real-time monitoring dashboard that helps IT professionals address potential issues within their environment before they happen. Additionally, the company unveiled a hosted version of its Help Desk application for IT professionals looking to support end users without the management requirements of a traditional application.
“We continue to add new applications to the Spiceworks platform in a way that helps IT professionals everywhere do their jobs more effectively,” said Scott Abel, co-founder and CEO of Spiceworks. “We’ll continue to push the envelope with new Spiceworks and third-party applications that add value to IT professionals’ days and enable them work more efficiently.”
New applications help IT professionals tackle whatever comes their way
The Spiceworks Network Monitor is a free, real-time network monitoring solution that can be installed and set up in as little as 10 minutes. The Windows-based application provides a graphical view of network utilization and server activity including disk and CPU usage, active processes and services, system memory and other environmental data. Real-time alerting for a variety of server and network conditions is also built-in, and IT professionals will be able to address potential issues through a remote desktop connection.
The Spiceworks Network Monitor is currently in beta and will be available in Q4 2014 for free.
Spiceworks’ hosted Help Desk offering was built for IT professionals who need a help desk environment but prefer a solution that doesn’t require existing or new hardware infrastructure or associated management tasks. The hosted edition will include the same great features current Spiceworks users rely on today to keep their technology environment and end-users productive and running in tip-top shape. Existing Spiceworks Help Desk users interested in migrating to the hosted edition will be able to seamlessly import their information.
The hosted edition of Spiceworks’ Help Desk offering is also in beta and is scheduled to be available in Q4 2014.
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