The Power of Deep Code Insights
March 30, 2020

Jina Na
AppDynamics

Share this

The rise of technologies like cloud computing and automated delivery pipelines has enabled teams to deliver software at breakneck speed. In fact, top tech companies deploy software hundreds, even thousands of times per day, raising the bar for digital services. To stay competitive, organizations in every industry must match the pace of innovation set by these digital-native companies.

However, it's challenging to maintain heterogeneous applications and ensure that service is not only available, but also delighting users and driving business outcomes. From the front-end experience to back-end architecture, a web of third-party services, legacy data centers and a distributed, multi cloud infrastructure are supporting the application.

If you're unable to effectively manage these complex application environments, your business is impacted — an outage leads to poor user experience which leads to lost business and impact to your organizational productivity and resources. Take for instance what recently happened with the Iowa caucus app. Coding issues led to significant delays in counting and reporting important primary results, which led other states, such as Nevada, to pull two previously developed apps for their own primary elections, losing out on tens of thousands of dollars.

This example shows that while deployment velocity has increased exponentially, traditional approaches to troubleshooting fall short when it comes to equipping developers (and IT teams) with enough information to pinpoint the root cause of application code issues.

In fact, according to Stripe Research, developers spend roughly 17.3 hours each week debugging, refactoring and modifying bad code — valuable time that could be spent writing more code, shipping better products and innovating. The bottom line? Nearly $300B (US) in lost developer productivity every year.

What happened in Iowa is just one example of how developers are often blamed for code level issues, issues that with the right level of insight could reveal what's causing a bug in production before impacting the digital experience for customers.

So what's the solution and what opportunities would developers suddenly benefit from if they spent more time writing code and less time debugging?

The Aha Moments — What Code Level Insights Bring to Life

The job of a developer is never ending given business priorities and product roadmaps. For those battling issues in monolithic environments or in highly distributed, microservices-based applications, code level insights greatly improve software delivery efficiency by enabling developers to spend less time debugging and more time delivering world-class software.

Specifically, today, once developers ship their code, access to the application and data is restricted. This means that most dev teams are forced to rely on time and resource intensive logging to collect the critical data needed to understand the cause of any performance impact.

Instead of this time intensive, often manual process, by leveraging code-level insights, developers are able to capture critical data and context, on-demand. This level of insight, means, developers have access to data and can collect the necessary information when they need to in order to pinpoint what's causing an issue. As a result, developers have witnessed a decrease in MTTR, improving the overall IT efficiency of their teams, a tighter alignment between Operations and Development teams and according to recent studies, a 25 percent improvement in developer productivity, freeing up valuable time to focus on releasing new features.

Armed with time back, developers can focus on building market-differentiating products that drive user experience, customer satisfaction, and business priorities. This is especially key for organizations competing with younger, digital-native companies.

Jina Na is Associate Product Marketing Manager at AppDynamics
Share this

The Latest

October 21, 2021

Scaling DevOps and SRE practices is critical to accelerating the release of high-quality digital services. However, siloed teams, manual approaches, and increasingly complex tooling slow innovation and make teams more reactive than proactive, impeding their ability to drive value for the business, according to a new report from Dynatrace, Deep Cloud Observability and Advanced AIOps are Key to Scaling DevOps Practices ...

October 20, 2021

Over three quarters (79%) of database professionals are now using either a paid-for or in-house monitoring tool, according to a new survey from Redgate Software ...

October 19, 2021

Gartner announced the top strategic technology trends that organizations need to explore in 2022. With CEOs and Boards striving to find growth through direct digital connections with customers, CIOs' priorities must reflect the same business imperatives, which run through each of Gartner's top strategic tech trends for 2022 ...

October 18, 2021

Distributed tracing has been growing in popularity as a primary tool for investigating performance issues in microservices systems. Our recent DevOps Pulse survey shows a 38% increase year-over-year in organizations' tracing use. Furthermore, 64% of those respondents who are not yet using tracing indicated plans to adopt it in the next two years ...

October 14, 2021

Businesses are embracing artificial intelligence (AI) technologies to improve network performance and security, according to a new State of AIOps Study, conducted by ZK Research and Masergy ...

October 13, 2021

What may have appeared to be a stopgap solution in the spring of 2020 is now clearly our new workplace reality: It's impossible to walk back so many of the developments in workflow we've seen since then. The question is no longer when we'll all get back to the office, but how the companies that are lagging in their technological ability to facilitate remote work can catch up ...

October 12, 2021

The pandemic accelerated organizations' journey to the cloud to enable agile, on-demand, flexible access to resources, helping them align with a digital business's dynamic needs. We heard from many of our customers at the start of lockdown last year, saying they had to shift to a remote work environment, seemingly overnight, and this effort was heavily cloud-reliant. However, blindly forging ahead can backfire ...

October 07, 2021

SmartBear recently released the results of its 2021 State of Software Quality | Testing survey. I doubt you'll be surprised to hear that a "lack of time" was reported as the number one challenge to doing more testing, especially as release frequencies continue to increase. However, it was disheartening to see that a lack of time was also the number one response when we asked people to identify the biggest blocker to professional development ...

October 06, 2021

The role of the CIO is evolving with an increased focus on unlocking customer connections through service innovation, according to the 2021 Global CIO Survey. The study reveals the shift in the role of the CIO with the majority of CIO respondents stating innovation, operational efficiency, and customer experience as their top priorities ...

October 05, 2021

The perception of IT support has dramatically improved thanks to the successful response of service desks to the pandemic, lockdowns and working from home, according to new research from the Service Desk Institute (SDI), sponsored by Sunrise Software ...