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ThousandEyes Extends Network Visibility for Unified Communications as a Service

ThousandEyes announced the general availability of Voice Call Tests and Session Initiation Protocol (SIP) Server Tests providing complete network visibility into Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS) performance.

With ThousandEyes Voice Call Tests and SIP Server Tests, organizations can seamlessly monitor on-premises, hybrid and UCaaS deployment scenarios and anticipate issues before they impact users while ensuring a smoother migration to a cloud service delivery model.

ThousandEyes Voice Call Tests and SIP Server Tests deliver in-depth visibility into all stages of establishing and maintaining a voice call across every network. This is essential as organizations move to a cloud-based delivery model and to enabling a proactive approach to identifying and diagnosing issues impacting end-to-end VoIP service delivery.

"For most enterprises, voice communications is vital and is often the first step to successful UCaaS adoption," said Nick Kephart, Senior Director of Product Management at ThousandEyes. "We built SIP Server and Voice Call Tests to provide a seamless understanding of the end-to-end VoIP session, whether the UC solution is deployed on-premises or in the cloud. We're excited that leading companies at the forefront of driving a superior UCaaS experience, such as Box and Mitel, participated in our beta program, and are using ThousandEyes to gain a complete understanding of service delivery for next generation cloud-based communications."

ThousandEyes Voice Call Tests and SIP Servers Tests are now generally available and automatically included as a part of ThousandEyes VoIP Monitoring to all existing customers and trial users.

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ThousandEyes Extends Network Visibility for Unified Communications as a Service

ThousandEyes announced the general availability of Voice Call Tests and Session Initiation Protocol (SIP) Server Tests providing complete network visibility into Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS) performance.

With ThousandEyes Voice Call Tests and SIP Server Tests, organizations can seamlessly monitor on-premises, hybrid and UCaaS deployment scenarios and anticipate issues before they impact users while ensuring a smoother migration to a cloud service delivery model.

ThousandEyes Voice Call Tests and SIP Server Tests deliver in-depth visibility into all stages of establishing and maintaining a voice call across every network. This is essential as organizations move to a cloud-based delivery model and to enabling a proactive approach to identifying and diagnosing issues impacting end-to-end VoIP service delivery.

"For most enterprises, voice communications is vital and is often the first step to successful UCaaS adoption," said Nick Kephart, Senior Director of Product Management at ThousandEyes. "We built SIP Server and Voice Call Tests to provide a seamless understanding of the end-to-end VoIP session, whether the UC solution is deployed on-premises or in the cloud. We're excited that leading companies at the forefront of driving a superior UCaaS experience, such as Box and Mitel, participated in our beta program, and are using ThousandEyes to gain a complete understanding of service delivery for next generation cloud-based communications."

ThousandEyes Voice Call Tests and SIP Servers Tests are now generally available and automatically included as a part of ThousandEyes VoIP Monitoring to all existing customers and trial users.

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According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

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An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

As enterprises accelerate their cloud adoption strategies, CIOs are routinely exceeding their cloud budgets — a concern that's about to face additional pressure from an unexpected direction: uncertainty over semiconductor tariffs. The CIO Cloud Trends Survey & Report from Azul reveals the extent continued cloud investment despite cost overruns, and how organizations are attempting to bring spending under control ...

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