ThousandEyes announced the general availability of Voice Call Tests and Session Initiation Protocol (SIP) Server Tests providing complete network visibility into Voice over Internet Protocol (VoIP) and Unified Communications as a Service (UCaaS) performance.
With ThousandEyes Voice Call Tests and SIP Server Tests, organizations can seamlessly monitor on-premises, hybrid and UCaaS deployment scenarios and anticipate issues before they impact users while ensuring a smoother migration to a cloud service delivery model.
ThousandEyes Voice Call Tests and SIP Server Tests deliver in-depth visibility into all stages of establishing and maintaining a voice call across every network. This is essential as organizations move to a cloud-based delivery model and to enabling a proactive approach to identifying and diagnosing issues impacting end-to-end VoIP service delivery.
"For most enterprises, voice communications is vital and is often the first step to successful UCaaS adoption," said Nick Kephart, Senior Director of Product Management at ThousandEyes. "We built SIP Server and Voice Call Tests to provide a seamless understanding of the end-to-end VoIP session, whether the UC solution is deployed on-premises or in the cloud. We're excited that leading companies at the forefront of driving a superior UCaaS experience, such as Box and Mitel, participated in our beta program, and are using ThousandEyes to gain a complete understanding of service delivery for next generation cloud-based communications."
ThousandEyes Voice Call Tests and SIP Servers Tests are now generally available and automatically included as a part of ThousandEyes VoIP Monitoring to all existing customers and trial users.
The Latest
The use of hybrid multicloud models is forecasted to double over the next one to three years as IT decision makers are facing new pressures to modernize IT infrastructures because of drivers like AI, security, and sustainability, according to the Enterprise Cloud Index (ECI) report from Nutanix ...
Over the last 20 years Digital Employee Experience has become a necessity for companies committed to digital transformation and improving IT experiences. In fact, by 2025, more than 50% of IT organizations will use digital employee experience to prioritize and measure digital initiative success ...
While most companies are now deploying cloud-based technologies, the 2024 Secure Cloud Networking Field Report from Aviatrix found that there is a silent struggle to maximize value from those investments. Many of the challenges organizations have faced over the past several years have evolved, but continue today ...
In our latest research, Cisco's The App Attention Index 2023: Beware the Application Generation, 62% of consumers report their expectations for digital experiences are far higher than they were two years ago, and 64% state they are less forgiving of poor digital services than they were just 12 months ago ...
In MEAN TIME TO INSIGHT Episode 5, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the network source of truth ...
A vast majority (89%) of organizations have rapidly expanded their technology in the past few years and three quarters (76%) say it's brought with it increased "chaos" that they have to manage, according to Situation Report 2024: Managing Technology Chaos from Software AG ...
In 2024 the number one challenge facing IT teams is a lack of skilled workers, and many are turning to automation as an answer, according to IT Trends: 2024 Industry Report ...
Organizations are continuing to embrace multicloud environments and cloud-native architectures to enable rapid transformation and deliver secure innovation. However, despite the speed, scale, and agility enabled by these modern cloud ecosystems, organizations are struggling to manage the explosion of data they create, according to The state of observability 2024: Overcoming complexity through AI-driven analytics and automation strategies, a report from Dynatrace ...
Organizations recognize the value of observability, but only 10% of them are actually practicing full observability of their applications and infrastructure. This is among the key findings from the recently completed Logz.io 2024 Observability Pulse Survey and Report ...
Businesses must adopt a comprehensive Internet Performance Monitoring (IPM) strategy, says Enterprise Management Associates (EMA), a leading IT analyst research firm. This strategy is crucial to bridge the significant observability gap within today's complex IT infrastructures. The recommendation is particularly timely, given that 99% of enterprises are expanding their use of the Internet as a primary connectivity conduit while facing challenges due to the inefficiency of multiple, disjointed monitoring tools, according to Modern Enterprises Must Boost Observability with Internet Performance Monitoring, a new report from EMA and Catchpoint ...
