ThousandEyes announced continuing expansion of its Network Intelligence coverage to include Broadband ISPs in major metropolitan regions in the United States.
These new vantage points provide actionable availability and performance insights for businesses with Internet-facing applications delivered to consumer or SMB customers over Broadband ISPs, enabling them to drive better digital experiences.
In addition, ThousandEyes added dozens of new Network Intelligence vantage points globally, including new metro locations and a significant increase in IPv6 vantage points, reaffirming the company's commitment to giving every business the visibility and control it needs to succeed in today's digital business world.
"In today's connected world, customers are won and lost based on their digital experience, and businesses simply cannot afford to be blind to the Internet and cloud dependencies on which this experience ultimately depends," said Alex Henthorn-Iwane, VP of Product Marketing at ThousandEyes. "Last week's AWS outage that affected hundreds of businesses is a stark reminder of how reliant we have become on the Internet today. ThousandEyes' continuing expansion of Network Intelligence vantage points, that now also includes Broadband ISPs, gives these organizations the ability to optimize how users experience their online services and perceive their brands."
ThousandEyes Network Intelligence vantage points now include Broadband ISPs in the US cities of Ashburn, VA, Chicago, IL, Dallas, TX, Los Angeles, CA, San Jose, CA and Seattle, WA.
Covered ISPs include, AT&T, CenturyLink, Charter, Comcast, Cox Communications and Verizon.
ThousandEyes customers serving consumers and SMBs can monitor from one or more ISPs in each location, and compare performance between them. With this visibility and insight, these customers can overcome the challenges of delivering a digital experience that relies on the variable performance of networks they don't own. Operations teams supporting Internet-facing applications, such as customer websites and mobile apps, can rapidly uncover hidden network dependencies to solve performance-impacting issues and build customer loyalty.
In addition to including Broadband ISP vantage points, ThousandEyes has added six new metro locations and increased IPv6-enabled coverage by over 150 percent globally. ThousandEyes now offers nearly 250 Cloud Agent locations across 152 cities around the world, giving its customers unprecedented visibility into the availability and performance of their Internet-facing applications and services.
ThousandEyes Network Intelligence, including the new Broadband ISP vantage points, is now generally available.
The Latest
In the world of digital-first business, there is no tolerance for service outages. Businesses know that outages are the quickest way to lose money and customers. For smaller organizations, unplanned downtime could even force the business to close ... A new study from PagerDuty, The State of AI-First Operations, reveals that companies actively incorporating AI into operations now view operational resilience as a growth driver rather than a cost center. But how are they achieving it? ...
In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...
Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...
In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ...
Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...
Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...
Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...
The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...
The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...
In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...