The following are five interesting findings from TRAC Research's APM Spectrum report, based on more than 400 survey participants and more than 120 live interviews:
1. Differences in the value of APM capabilities for specific job roles
Research example: IT operations roles are nearly four times less likely to be interested in deploying application instrumentation techniques. The study includes sections that cover the need for APM solutions for IT operations, application developers/QA, CIO and business users.
2. It is not about selecting the best solution, it is about the right mix of products that can close all visibility gaps
Research example: 71% of user organizations are using more than 1 tool for APM. The study includes nine APM submarkets that include between 8 and 23 technology vendors based on their ability to support specific use cases and job roles, and very often using a mix of different underlining technologies to address different aspects of application performance monitoring.
3. Beyond features and functionalities
Research example: CIOs reported that 72% of IT budgets is being spent on operating and maintaining existing IT services. Most of the purchases are driven, not by features and functionalities, but by the ability to solve real business problems. These problems range from reducing the amount of IT resources allocated to firefighting and troubleshooting problems to ensure that performance issues do not cause revenue loss.
4. Supporting different IT initiatives
Research example: 49% of organizations reported that lack of SLAs for user experience is the key challenge for managing application performance in the cloud. Organizations are reporting that their APM capabilities are often defined based on IT initiatives that they are looking to support, such as virtualization, cloud, SaaS, Big Data, Web Services, or mobility.
5. Capabilities relevant for different industry sectors
Research example: Organizations in the Finance sector are 59% less likely to deploy, or are interested in deploying, APM solutions that are delivered as SaaS. When it comes to specific APM capabilities, the research shows major differences across organizations from different industry sectors.
ABOUT Bojan Simic
Bojan Simic is President and Principal Analyst at TRAC Research, a market research and analyst firm that specializes in IT performance management. As an industry analyst, Simic has interviewed more than 2,000 IT and business professionals from end-user organizations and has published more than 50 research reports. His domain knowledge includes insights into end user experiences, best-practices in deploying solutions for IT performance management, and strategies of related solution providers.
Prior to joining TRAC Research, Simic was a lead analyst for Network and Application Performance Management research at Aberdeen Group. He is frequently quoted in leading industry publications and has presented his research findings at more than 30 market facing events.
Simic's coverage area at TRAC Research includes application and network monitoring, WAN management and acceleration, cloud and virtualization management, business service management and managed services.
Bojan holds a BA in Economics from Belgrade University in Belgrade, Serbia and an MBA from McCallum Graduate School of Business at Bentley University.
The Latest
APMdigest and leading IT research firm Enterprise Management Associates (EMA) are partnering to bring you the EMA-APMdigest Podcast, a new podcast focused on the latest technologies impacting IT Operations. In Episode 2 - Part 1 Pete Goldin, Editor and Publisher of APMdigest, discusses Network Observability with Shamus McGillicuddy, Vice President of Research, Network Infrastructure and Operations, at EMA ...
CIOs have stepped into the role of digital leader and strategic advisor, according to the 2023 Global CIO Survey from Logicalis ...
Synthetic monitoring is crucial to deploy code with confidence as catching bugs with E2E tests on staging is becoming increasingly difficult. It isn't trivial to provide realistic staging systems, especially because today's apps are intertwined with many third-party APIs ...
Recent EMA field research found that ServiceOps is either an active effort or a formal initiative in 78% of the organizations represented by a global panel of 400+ IT leaders. It is relatively early but gaining momentum across industries and organizations of all sizes globally ...
Managing availability and performance within SAP environments has long been a challenge for IT teams. But as IT environments grow more complex and dynamic, and the speed of innovation in almost every industry continues to accelerate, this situation is becoming a whole lot worse ...
Harnessing the power of network-derived intelligence and insights is critical in detecting today's increasingly sophisticated security threats across hybrid and multi-cloud infrastructure, according to a new research study from IDC ...
Recent research suggests that many organizations are paying for more software than they need. If organizations are looking to reduce IT spend, leaders should take a closer look at the tools being offered to employees, as not all software is essential ...
Organizations are challenged by tool sprawl and data source overload, according to the Grafana Labs Observability Survey 2023, with 52% of respondents reporting that their companies use 6 or more observability tools, including 11% that use 16 or more.
An array of tools purport to maintain availability — the trick is sorting through the noise to find the right one. Let us discuss why availability is so important and then unpack the ROI of deploying Artificial Intelligence for IT Operations (AIOps) during an economic downturn ...
Development teams so often find themselves rushing to get a release out on time. When it comes time for testing, the software works fine in the lab. But, when it's released, customers report a bunch of bugs. How does this happen? Why weren't the flaws found in QA? ...
