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Uni-TI Consulting Group and Cherwell Partner in Quebec

Groupe Uni-TI Conseil and Cherwell Software announced a partnership to bring Quebec customers new opportunities for implementing and improving ITSM practices and business transformational goals.

The Cherwell Service Management software provides an easy to use, cost-effective, low-code platform. The flexible Cherwell platform enables rapid automation, facilitates critical business services and streamlines employee experiences. Uni-TI supports its clients by transforming company’s IT needs and bringing them closer to a more streamlined and automated approach.

André Thiffault, President of Groupe Uni-TI Conseil, said: “We work with many of the main tools available on the market. The Cherwell tool really stands out. It offers a range of features that rivals the best, is easy to use and cost-effective to operate. Moreover, Cherwell is a market leader in terms of customer satisfaction after one year. Cherwell deserves more presence in the Quebec ITSM market - especially in medium-sized businesses. It can also be used as a steppingstone towards implementing Enterprise Service Management, one of the hot trends in IT. We are therefore convinced this is a great opportunity for our customers: our team of experienced consultants and a great ITSM tool make a perfect recipe for a lasting transformation, at reasonable cost.”

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Uni-TI Consulting Group and Cherwell Partner in Quebec

Groupe Uni-TI Conseil and Cherwell Software announced a partnership to bring Quebec customers new opportunities for implementing and improving ITSM practices and business transformational goals.

The Cherwell Service Management software provides an easy to use, cost-effective, low-code platform. The flexible Cherwell platform enables rapid automation, facilitates critical business services and streamlines employee experiences. Uni-TI supports its clients by transforming company’s IT needs and bringing them closer to a more streamlined and automated approach.

André Thiffault, President of Groupe Uni-TI Conseil, said: “We work with many of the main tools available on the market. The Cherwell tool really stands out. It offers a range of features that rivals the best, is easy to use and cost-effective to operate. Moreover, Cherwell is a market leader in terms of customer satisfaction after one year. Cherwell deserves more presence in the Quebec ITSM market - especially in medium-sized businesses. It can also be used as a steppingstone towards implementing Enterprise Service Management, one of the hot trends in IT. We are therefore convinced this is a great opportunity for our customers: our team of experienced consultants and a great ITSM tool make a perfect recipe for a lasting transformation, at reasonable cost.”

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According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

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Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...