Unisys Corporation announced the availability of its Mobility Solutions Suite of services. These services are designed to help organizations manage, secure and support mobile devices such as smartphones and tablets – as well as their applications – and lead to improved employee productivity and customer service.
The Unisys Mobility Solutions set includes Unisys MyWork Services for Mobile Device Management. These services help organizations deploy and manage employee-owned and company-provided smartphones and tablets on enterprise networks.
Through these services, Unisys helps clients create and implement corporate governance policies for mobile devices; create procedures for securing corporate data such as remote device tracking, device locking and data wiping; establish an enterprise application store to manage corporate mobile apps; deliver break/fix field support services; and provide a service desk that gives mobile end users a single point of contact to quickly resolve service issues including remote device support.
The Unisys MDM offerings cover mobile platforms such as Apple iPhones and iPads, Google Android-based devices, BlackBerrys and Windows Mobile devices.
Unisys MyWork also includes End-User Experience Monitoring. Using predictive analytics tools, this service monitors application, device and network performance to proactively look for issues that affect end-user productivity. IT support teams can then rapidly identify the root cause of an impending service event – such as slow application response due to a smartphone’s sudden switch from a 4G to a 3G network – and fix the issue or alert the end user before they even notice.
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