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VIAVI Releases Observer 3D v18.6

Viavi Solutions released Observer 3D v18.6, enhancing the comprehensive network performance and monitoring (NPM) platform to enable true three-dimensional network observability across locations, data sources, and scales of deployment.

Observer Apex is now available with Observer GigaTest active test functionality that augments GigaStor packet level analysis and GigaFlow enriched and enhanced flow insight. The combination of active testing with patented End-User Experience (EUE) scoring provides needed visibility into the performance of SaaS cloud hosted applications and service assurance for remote users.

VIAVI has augmented the well-established Observer platform with three dimensions of network observability:

- Location: Observer provides visibility in every environment, whether private cloud, public cloud, SaaS applications, remote users, on premise or in the data center.

- Data sources: in addition to full fidelity wire data capture and flow insights, Observer includes active test, delivering proactive analytics and performance visibility for applications and remote users wherever they are located.

- Scale of deployments: Observer offers a range of entry points for enterprises, enabling agility to adapt rapidly to a constantly evolving IT landscape.

“Our research has confirmed that most enterprises are permanently expanding their remote workforces, and have accelerated their cloud migrations,” said Shamus McGillicuddy, Vice President of Research at Enterprise Management Associates. “Now they need to equip their IT teams with the means to monitor and manage the labyrinth of connections between end users, applications and data, wherever they may be located.”

“The Observer platform has a rich history of adapting to emerging IT conditions, from the highest fidelity packet capture in the industry, to the first End-User Experience scoring powered by wire and active test data,” said Chris Labac, VP andGM, Enterprise & Cloud, VIAVI. “The addition of active test to the Observer 3D platform gives our customers visibility where they need it, from remote users to the cloud, and the ability to scale and adapt as their network and services landscapes evolve.”

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VIAVI Releases Observer 3D v18.6

Viavi Solutions released Observer 3D v18.6, enhancing the comprehensive network performance and monitoring (NPM) platform to enable true three-dimensional network observability across locations, data sources, and scales of deployment.

Observer Apex is now available with Observer GigaTest active test functionality that augments GigaStor packet level analysis and GigaFlow enriched and enhanced flow insight. The combination of active testing with patented End-User Experience (EUE) scoring provides needed visibility into the performance of SaaS cloud hosted applications and service assurance for remote users.

VIAVI has augmented the well-established Observer platform with three dimensions of network observability:

- Location: Observer provides visibility in every environment, whether private cloud, public cloud, SaaS applications, remote users, on premise or in the data center.

- Data sources: in addition to full fidelity wire data capture and flow insights, Observer includes active test, delivering proactive analytics and performance visibility for applications and remote users wherever they are located.

- Scale of deployments: Observer offers a range of entry points for enterprises, enabling agility to adapt rapidly to a constantly evolving IT landscape.

“Our research has confirmed that most enterprises are permanently expanding their remote workforces, and have accelerated their cloud migrations,” said Shamus McGillicuddy, Vice President of Research at Enterprise Management Associates. “Now they need to equip their IT teams with the means to monitor and manage the labyrinth of connections between end users, applications and data, wherever they may be located.”

“The Observer platform has a rich history of adapting to emerging IT conditions, from the highest fidelity packet capture in the industry, to the first End-User Experience scoring powered by wire and active test data,” said Chris Labac, VP andGM, Enterprise & Cloud, VIAVI. “The addition of active test to the Observer 3D platform gives our customers visibility where they need it, from remote users to the cloud, and the ability to scale and adapt as their network and services landscapes evolve.”

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In the world of digital-first business, there is no tolerance for service outages. Businesses know that outages are the quickest way to lose money and customers. For smaller organizations, unplanned downtime could even force the business to close ... A new study from PagerDuty, The State of AI-First Operations, reveals that companies actively incorporating AI into operations now view operational resilience as a growth driver rather than a cost center. But how are they achieving it? ...

In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...