-VMware unveiled new innovations to its Workspace ONE platform that improve user experience and enable predictive security across the perimeter-less environment.
Now generally available worldwide, Workspace ONE Intelligence, a new cloud-based service integrated with the Workspace ONE platform, combines aggregation and correlation of users, apps, networks and endpoints data.
VMware also launched the Workspace ONE Trust Network, combining data and analytics from Workspace ONE with a new network of trusted security partner solutions to deliver predictive and automated security.
Lastly, VMware introduced Workspace ONE AirLift – a new Windows 10 co-management technology that will help organizations modernize their approach to PC lifecycle management (PCLM).
“Empowered employees are at the heart of digital transformation. However, providing employees with the tools they need to improve productivity introduces operational complexity and increased cyber threats as apps, devices and networks proliferate and the security perimeter dissolves,” explained Sumit Dhawan, SVP and GM, End-User Computing, VMware. “Our new intelligence-driven digital workspace platform and partner ecosystem help customers leverage the power of insights, automation and predictive security to simplify operations and detect and remediate threats while delivering the best user experience.”
Now generally available worldwide, Workspace ONE features a decision engine that leverages the data to provide actionable recommendations and automation. This intelligent digital workspace can improve employee experience by allowing IT to identify and proactively fix issues before they impact productivity, set employee-friendly access policies, and provide a consistent user experience across devices and platforms while helping mitigate security issues at scale.
Specific capabilities of Workspace ONE Intelligence include:
- Integrated Insights bring together actionable information and recommendations for the entire digital workspace across all endpoints, apps, networks and user experience into one comprehensive view. Integrated insights pinpoint what’s working and what’s not in the environment, including monitoring application performance, and offer tangible recommendations that IT and development can easily act on.
- Insights-Driven Automation powered by a Decision Engine helps customers automate remediation rapidly across their entire digital workspace. Gone are the days of analyzing multiple timely decisions across several stand-alone tools. With the decision engine, IT can create rules to automate and optimize common tasks, such as remediating vulnerable Win 10 endpoints with a critical patch and setting conditional access controls to apps and services at the group or individual level. Automating alerts, notifications and remediation steps enable improved employee self-service to eliminate time spent on issues such as battery changes or answering helpdesk tickets that get in the way of employee productivity. With the decision engine, organizations can create rules to automate remediation across their entire environment including workflows with other third-party services like ServiceNow or Slack.
Workspace ONE Intelligence is now generally available worldwide and included in the new Workspace ONE Enterprise package.
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