Wipro Partners with Moogsoft on AIOps
June 12, 2019
Share this

Wipro Limited and Moogsoft announced a partnership - Wipro will leverage Moogsoft’s platform to deliver next-generation artificial intelligence for IT operations (AIOps) solutions for its customers.

Moogsoft’s AIOps platform, powered by purpose-built Machine Learning (ML) algorithms, helps IT teams in the real-time detection and remediation of IT incidents across applications, networks and IT infrastructure, ensuring continuous service delivery for customers. Wipro HOLMES, Wipro’s AI and Automation platform, in partnership with Moogsoft, will provide end-to-end capabilities in AIOps transformation.

This partnership will help customers dramatically improve the business availability of IT through unified alert management, root cause analysis, proactive anomaly detection and predictive capabilities. It will enable Wipro to accelerate its customers’ digital transformation journey, and deliver increased business agility, developer productivity, and improved user experience.

Kiran Desai, SVP and Global Head, Cloud and Infrastructure Services, Wipro Limited said, “Moogsoft is an industry leader and our key partner in the AIOps solutions space. We have also invested in the company through Wipro Ventures, the strategic investment arm of Wipro Limited. Moogsoft’s industry-leading AIOps platform will enable our customers to adopt a more proactive and situation-aware incident management approach. We are confident that this partnership will strengthen our AIOps practice for the managed services provider market.”

Phil Tee, CEO and Founder, Moogsoft said, “Wipro has built an impressive AIOps practice to help global organizations accelerate their digital transformation initiatives, which demand continuous service assurance. The combined might of Moogsoft and Wipro will transform the economics of IT Operations and IT support alike by enabling proactive detection of outages, early warning of relevant alerts, and reduced actionable workloads on IT and DevOps teams. The patented capabilities of our AIOps platform, combined with Wipro’s market reach and strong managed services portfolio, will enable customers to become more agile and reduce business risks.”

Share this

The Latest

August 03, 2020

APMdigest and The Field CTO joined forces to launch the AI+ITOPS Podcast. The mission of the podcast is to discuss the struggles faced by ITOps — such as digital transformation and the need to keep IT services "always on" — and explore how AI/ML, AIOps, APM and other ITOps and DevOps technologies can help. Episode 1 features guest Dennis Drogseth, VP at Enterprise Management Associates (EMA) ...

July 30, 2020

One of the most frustrating experiences for website visitors is a slow, unresponsive website. Worst-case scenario, a web bounce causes prospects to permanently bounce from your company. In an effort to help companies improve web performance, Google launched the Web Vitals initiative in May and announced three new search engine ranking factors ...

July 29, 2020

Organizations have benefited from the use of modern applications to adapt and maintain agility and reliability during the COVID-19 pandemic, according to new research by VMware. The global study also reveals improved perceptions of alignment across app developers, IT and business decision makers as they collaborate to help their organizations operate amid the pandemic ...

July 28, 2020

According to The State of ITSM in the COVID-19 Pandemic, a survey by ManageEngine, 72% of IT professionals affirm ITSM's continued effectiveness even in remote work scenarios. However, only one in two organizations have a bring your own device (BYOD) policy to support continued productivity in new remote work environments ...

July 27, 2020

Many remote employees must access a corporate private network from home to continue business as usual. Organizations are turning to virtual private networks (VPN) as never before to keep remote workers connected to critical information and tools. To protect sensitive data and network bandwidth, however, companies must secure and control that network access such as by incorporating digital certificates into their cybersecurity strategy. Follow these five VPN best practices for secure remote worker access ...

July 23, 2020

The role of the IT department was once manageable — straightforward tasks such as computer desktop support, installing and configuring hardware and software, and monitoring and maintaining systems and servers were commonplace. But as a result of digital transformation and the adoption of new and emerging technologies, IT teams are now responsible for driving business strategy and cost savings. With all of the new responsibilities, it's not surprising that we've seen new disciplines emerge, such as NetOps, DevOps, SecOps and DevSecOps ...

July 22, 2020

How does one acquire skills at the level appropriate to ones' self? Not by reading tomes at various levels; I have tried that and often understand every paragraph I read but still fail to grasp the subject. Sound familiar? It dawned on me that it was better to read a few small articles on the subject, maybe more than once, and eventually you should hit that "Eureka" moment when the topic slips into place. What follows is what I learned about learning; over many decades in IT ...

July 21, 2020

One byproduct of COVID-19-imposed stay-at-home mandates is an unprecedented reliance on digital services for everything from grocery shopping and food delivery to video conferencing and workflow automation. And it's impacting both consumers of those digital services and the IT operations professionals responsible for delivering them ...

July 20, 2020

OpenTelemetry is a project within the Cloud Native Computing Foundation (CNCF) that has gathered contributors and supporters far and wide, becoming one of the most active projects found in open source today. In fact, the collaboration that OpenTelemetry has developed is pretty amazing ...

July 16, 2020
eCommerce companies have entered into the domain of mobile applications given the huge number of customers using such apps on their smartphones on the go. However, these apps are vulnerable to both performance and security issues. Performance-wise, the apps may slow down while loading or transacting, give erroneous counts, become non-responsive across devices, and many more. So, the need of the hour for enterprises developing such applications is to invest in eCommerce performance testing ...