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2 Out of 3 IT Pros Put Systems at Risk of Downtime

Pete Goldin
Editor and Publisher
APMdigest

Almost three-fourths (70%) of companies forget about documenting changes, up from 57% last year, according to Netwrix Corporation's 2015 State of IT Changes Survey, covering 700 IT professionals across over 40 industries.

In addition, the number of large enterprises that make undocumented changes has increased by 20% to 66%.

Undocumented changes pose a hidden threat to business continuity and the integrity of sensitive data. The survey shows that 67% of companies suffer from service downtime due to unauthorized or incorrect changes to system configurations, while the worst offenders are again enterprises in 73% of cases.

The report states: "Incorrect or unauthorized changes to system configurations can impact sustainability of business processes and cause IT services to stop. The majority of IT pros admit that they still are not able to control sustainable performance of their IT systems and continue to make changes that were a root cause of system downtime; the share has even increased throughout the year."

Despite the fact that companies still have shortcomings in their change management policies, the overall results of 2015 show a positive trend. More organizations have changed their approach to changes and have made some effort to establish auditing processes to achieve visibility into their IT infrastructures.

Key survey findings:

■ 80% of organizations surveyed continue to claim they document changes; however, the number of companies that make undocumented changes has grown throughout the year and reached 70%. The frequency of those changes has also increased.

■ 58% of small companies surveyed have started to track changes despite the lack of change management controls, against 30% last year.

■ Change auditing technology continues to capture the market, as 52% of organizations surveyed have established change auditing controls, compared to 38% last year. Today, 75% of enterprises surveyed (52% in 2014) have established change auditing processes to monitor their IT infrastructures.

■ Organizations opt for several methods of change auditing at once. 60% of SMBs surveyed traditionally choose manual monitoring of native logs, whereas 65% of enterprises deploy automated auditing solutions.


Pete Goldin is Editor and Publisher of APMdigest

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2 Out of 3 IT Pros Put Systems at Risk of Downtime

Pete Goldin
Editor and Publisher
APMdigest

Almost three-fourths (70%) of companies forget about documenting changes, up from 57% last year, according to Netwrix Corporation's 2015 State of IT Changes Survey, covering 700 IT professionals across over 40 industries.

In addition, the number of large enterprises that make undocumented changes has increased by 20% to 66%.

Undocumented changes pose a hidden threat to business continuity and the integrity of sensitive data. The survey shows that 67% of companies suffer from service downtime due to unauthorized or incorrect changes to system configurations, while the worst offenders are again enterprises in 73% of cases.

The report states: "Incorrect or unauthorized changes to system configurations can impact sustainability of business processes and cause IT services to stop. The majority of IT pros admit that they still are not able to control sustainable performance of their IT systems and continue to make changes that were a root cause of system downtime; the share has even increased throughout the year."

Despite the fact that companies still have shortcomings in their change management policies, the overall results of 2015 show a positive trend. More organizations have changed their approach to changes and have made some effort to establish auditing processes to achieve visibility into their IT infrastructures.

Key survey findings:

■ 80% of organizations surveyed continue to claim they document changes; however, the number of companies that make undocumented changes has grown throughout the year and reached 70%. The frequency of those changes has also increased.

■ 58% of small companies surveyed have started to track changes despite the lack of change management controls, against 30% last year.

■ Change auditing technology continues to capture the market, as 52% of organizations surveyed have established change auditing controls, compared to 38% last year. Today, 75% of enterprises surveyed (52% in 2014) have established change auditing processes to monitor their IT infrastructures.

■ Organizations opt for several methods of change auditing at once. 60% of SMBs surveyed traditionally choose manual monitoring of native logs, whereas 65% of enterprises deploy automated auditing solutions.


Pete Goldin is Editor and Publisher of APMdigest

Hot Topics

The Latest

As businesses increasingly rely on high-performance applications to deliver seamless user experiences, the demand for fast, reliable, and scalable data storage systems has never been greater. Redis — an open-source, in-memory data structure store — has emerged as a popular choice for use cases ranging from caching to real-time analytics. But with great performance comes the need for vigilant monitoring ...

Kubernetes was not initially designed with AI's vast resource variability in mind, and the rapid rise of AI has exposed Kubernetes limitations, particularly when it comes to cost and resource efficiency. Indeed, AI workloads differ from traditional applications in that they require a staggering amount and variety of compute resources, and their consumption is far less consistent than traditional workloads ... Considering the speed of AI innovation, teams cannot afford to be bogged down by these constant infrastructure concerns. A solution is needed ...

AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...

Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

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A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

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