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2022 Digital Transformation Predictions

As part of 2022 APM Predictions list, APMdigest asked industry experts to predict how Digital Transformation will evolve and impact business in 2022.

Digital Transformation Projects Accelerate

According to IDC, by 2022, 70% of all organizations will have accelerated use of digital technologies, transforming existing business processes to drive customer engagement, employee productivity, and business resiliency. As we saw the pandemic accelerate remote working, there is not much sign of things returning to normal any time soon. In 2022, we will see an increase in digital transformation projects that provide better collaboration across multi-functional teams, requiring stricter data governance and tighter security, while providing cost and performance-optimized hybrid data infrastructures.
Venkat Rajaji
VP Product Management, Quest Software

As 2022 approaches, the pace of digital transformation in enterprises will accelerate. With more applications moving to containers and Kubernetes, legacy storage data management platforms built to support monoliths won't be able to provide the scalability and granularity to successfully manage data for larger distributed microservices based applications. In addition, the need for agility and speed in building and deploying applications will become more significant, which is where containers will be the best options for optimal scalability and adaptability for rapid data delivery.
Kirby Wadsworth
CMO, ionir

Next-Gen of Digital Transformation is Digital Automation

In 2022, we'll see industries incorporate automation into their digital transformation strategies. Digital transformation has been a mainstay in the marketplace for a while now, and the progress and escalation due to the pandemic and our remote world have many marketplaces providing automation for the digitalization of automation. In the wake of successful digital transformation, we'll see automation begin to touch all facets of businesses for automation in fulfillment, accounting, advertising and marketing. This concept will percolate for the SMB with customer relationship automation, which I anticipate where we'll see the most growth in the next decade.
Borya Shakhnovich
CEO, airSlate

HYPERAUTOMATION REPLACES AUTOMATION

Hyperautomation will replace automation as the next business imperative for organizations undergoing digital transformation. Advances in automation have created operational efficiencies, but these automations are typically static. If processes, workflows, apps or data change, developers must update their automations — essentially turning an automated process intto a manual one. Hyperautomation, on the other hand, uses AI/ML to identify patterns to create smarter automations that can evolve and adapt to change at the speed and scale businesses need now.
Ed Macosky
SVP and Head of Product, Boomi

CEO becomes more technical

Digital business has been our reality for several years now, but the pandemic completely cemented that reality for businesses. While it used to be that CFOs and the finance organization influenced core business strategy, now it's the software side that dictates strategy. For example, if the C-level executives don't understand software development, then M&A opportunities will suffer and silos will pop up throughout a business — burdening the entire organization and limiting customer success. Moving forward, we'll see CEOs grow their technical acumen and install digital board members with non-traditional software backgrounds to succeed in the digital world.
Derek Holt
GM of Agile and DevOps, Digital.ai

RESISTANCE TO CHANGE HINDERS DIGITAL TRANSFORMATION

Organizational change and resistance of IT organizations/staff to adopt new models (e.g. project-to-product thinking) will continue to be the #1 impediment for companies attempting to achieve their digital transformation goals.
Julian Dunn
Director of Product Marketing, PagerDuty

Recovery From Failed and Flawed Transformations

The pandemic made digital transformation a business mandate for every type of organization, everywhere, all at the same time. From SMBs to huge enterprises, everyone raced to adopt new digital tools to support new ways of working and of reaching customers. In the rush, many of these transformations failed, or were implemented without reaching their full impact. Organizations who underwent digital transformation in 2020 and 2021 will look back in 2022 to measure their success — and, given that pre-pandemic upwards of 80% of digital transformations may have failed — they will likely discover significant room for improvement. As a result, in 2022 we will see the c-suite questioning IT on the value of tech investments and tech teams, and in turn, optimizing and implementing more new approaches and platforms throughout their stacks.
Tej Redkar
Chief Product Officer, LogicMonitor

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

2022 Digital Transformation Predictions

As part of 2022 APM Predictions list, APMdigest asked industry experts to predict how Digital Transformation will evolve and impact business in 2022.

Digital Transformation Projects Accelerate

According to IDC, by 2022, 70% of all organizations will have accelerated use of digital technologies, transforming existing business processes to drive customer engagement, employee productivity, and business resiliency. As we saw the pandemic accelerate remote working, there is not much sign of things returning to normal any time soon. In 2022, we will see an increase in digital transformation projects that provide better collaboration across multi-functional teams, requiring stricter data governance and tighter security, while providing cost and performance-optimized hybrid data infrastructures.
Venkat Rajaji
VP Product Management, Quest Software

As 2022 approaches, the pace of digital transformation in enterprises will accelerate. With more applications moving to containers and Kubernetes, legacy storage data management platforms built to support monoliths won't be able to provide the scalability and granularity to successfully manage data for larger distributed microservices based applications. In addition, the need for agility and speed in building and deploying applications will become more significant, which is where containers will be the best options for optimal scalability and adaptability for rapid data delivery.
Kirby Wadsworth
CMO, ionir

Next-Gen of Digital Transformation is Digital Automation

In 2022, we'll see industries incorporate automation into their digital transformation strategies. Digital transformation has been a mainstay in the marketplace for a while now, and the progress and escalation due to the pandemic and our remote world have many marketplaces providing automation for the digitalization of automation. In the wake of successful digital transformation, we'll see automation begin to touch all facets of businesses for automation in fulfillment, accounting, advertising and marketing. This concept will percolate for the SMB with customer relationship automation, which I anticipate where we'll see the most growth in the next decade.
Borya Shakhnovich
CEO, airSlate

HYPERAUTOMATION REPLACES AUTOMATION

Hyperautomation will replace automation as the next business imperative for organizations undergoing digital transformation. Advances in automation have created operational efficiencies, but these automations are typically static. If processes, workflows, apps or data change, developers must update their automations — essentially turning an automated process intto a manual one. Hyperautomation, on the other hand, uses AI/ML to identify patterns to create smarter automations that can evolve and adapt to change at the speed and scale businesses need now.
Ed Macosky
SVP and Head of Product, Boomi

CEO becomes more technical

Digital business has been our reality for several years now, but the pandemic completely cemented that reality for businesses. While it used to be that CFOs and the finance organization influenced core business strategy, now it's the software side that dictates strategy. For example, if the C-level executives don't understand software development, then M&A opportunities will suffer and silos will pop up throughout a business — burdening the entire organization and limiting customer success. Moving forward, we'll see CEOs grow their technical acumen and install digital board members with non-traditional software backgrounds to succeed in the digital world.
Derek Holt
GM of Agile and DevOps, Digital.ai

RESISTANCE TO CHANGE HINDERS DIGITAL TRANSFORMATION

Organizational change and resistance of IT organizations/staff to adopt new models (e.g. project-to-product thinking) will continue to be the #1 impediment for companies attempting to achieve their digital transformation goals.
Julian Dunn
Director of Product Marketing, PagerDuty

Recovery From Failed and Flawed Transformations

The pandemic made digital transformation a business mandate for every type of organization, everywhere, all at the same time. From SMBs to huge enterprises, everyone raced to adopt new digital tools to support new ways of working and of reaching customers. In the rush, many of these transformations failed, or were implemented without reaching their full impact. Organizations who underwent digital transformation in 2020 and 2021 will look back in 2022 to measure their success — and, given that pre-pandemic upwards of 80% of digital transformations may have failed — they will likely discover significant room for improvement. As a result, in 2022 we will see the c-suite questioning IT on the value of tech investments and tech teams, and in turn, optimizing and implementing more new approaches and platforms throughout their stacks.
Tej Redkar
Chief Product Officer, LogicMonitor

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...