2023 WFH Predictions

Since WFH (Work from Home) and remote work impact IT Ops and application performance, APMdigest is following up our list of 2023 Application Performance Management Predictions with predictions from industry experts about how WFH will impact work and application performance in 2023.

REMOTE WORK STAYS THE NORM

I'm biased. I've worked from home since 1990, when it was a rarity — rare enough that there was even an article about me in some statewide business paper. Yes, there are people like Elon Musk who are trying to force everyone back into the office. I don't think they'll succeed, and I don't think there's any reason for them to succeed. O'Reilly is now completely distributed. We don't have any problems keeping our site up. I believe that any site that wants remote work to succeed can make it succeed. Particularly for things like site development and management: it's all in the cloud. What does going to an office mean when all the infrastructure is remote? At the same time, there are lots of companies where management doesn't believe that remote work can succeed. For those companies, that will be self-fulfilling.
Mike Loukides
VP of Emerging Tech Content, O'Reilly Media

THE HYBRID MODEL

The hybrid model is going to be a buzzword in 2023. However, with global economic uncertainty, most companies are looking for a cost-efficient option best delivered with a remote yet productive workforce. Issues pertaining to productivity are subjective, but companies can manage them by investing in a robust workforce productivity model. This model efficiently utilizes the existing workforce's capabilities to achieve maximum productivity. The companies must prepare a detailed roadmap to invest in the infrastructure, tools and workforce productivity technologies that enable hybrid models to deliver the much-needed balance between excellence and strategy.
Bhavin Sankhat
Delivery Manager Collaboration, Synoptek

EMPLOYEES DEMAND WFH

WFH and remote work are now considered the norm among most companies. This hybrid work model can only succeed if applications deliver adequate performance, at minimum. This includes collaboration via unified communications apps like Teams and Zoom. Organizations will offer WFH/remote work as "table stakes" for many of their employees. Otherwise, workers will leave and prospective new hires will choose to work elsewhere. Hence, WFH and remote work will become expected by job seekers and demanded by many existing employees, and organizations will simply have to offer it to stay competitive.
Dan O'Farrell
VP of Product Marketing, IGEL

FOCUS ON REMOTE APPLICATION PERFORMANCE

While the debate between remote and on-premises work environments rages, the fact that application performance remains critical is often lost in the conversation. Where someone works from, while potentially important, is, in reality, less important than how the applications and services that employee uses perform wherever they are working from. Organizations that do not continue to invest in tools to monitor the performance of applications for their remote workers will find themselves struggling in comparison to other organizations that do invest in such technologies. Because employee productivity can be directly tied to the performance of an application, understanding how remote workers are experiencing applications, why they are having those experiences, and developing remediation plans for employees who struggle, will directly impact corporate productivity and by extension the success of the organization.
Josh Chessman
VP, Strategy & Innovation, Netreo

ONLINE HUB IS THE WORKPLACE OF THE FUTURE

Online and hybrid work is here to stay and digital workplace technology must evolve or team productivity, business processes and customer service will suffer. New digital workplace technology platforms that effectively combine project management, data-driven features, content management, chat and discussions can eliminate wasted time switching between multiple apps. The digital workplace of the future will become an essential online hub, replacing the physical office with effective team collaboration. In the new online hub, teams have visibility, can resolve issues, manage and track tasks and processes, and react in a relevant way.
Dean Guida
CEO, Infragistics

APPRECIATING THE HUMAN ELEMENT

With the future of work still in flux, we'll see continued efforts to manage global workloads while appreciating the human element behind our work.
Ryan Worobel
Chief Information Officer, LogicMonitor

BLURRING THE LINE BETWEEN WORK AND PERSONAL COMPUTING

Going into 2023 the changing job market is shifting some power back to employers. Even so, the quest for top talent will endure and companies will continue to invest in flexible work conditions and technology to attract and retain the best talent. The line between work and personal computing will become increasingly blurred in 2023. End users will expect to use their devices for personal matters and corporate work, side by side. This will increase the need for IT to focus on endpoint and remote work security to protect corporate data while enabling the best and most productive remote work experience for users.
Amol Dalvi
VP, Product, Nerdio

COLLABORATION SOLUTIONS

Efficiency will be a priority in the coming year for companies that are looking to solidify their position in this new world of work. Short-term fixes for communication and workflow issues are no longer enough. While many companies pay down years of tech debt, there's an opportunity for all companies to review which solutions are worth the long-term investment or worth terminating due to low ROI. To stay agile in their unique markets, companies will need to prioritize solutions that empower effective collaboration for permanent hybrid workforces — which is where visual collaboration platforms become invaluable in aligning teams.
David Torgerson
VP of Infrastructure and IT, Lucid Software

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Keeping Your Business Stable When Going Through an IT Disaster

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2023 WFH Predictions

Since WFH (Work from Home) and remote work impact IT Ops and application performance, APMdigest is following up our list of 2023 Application Performance Management Predictions with predictions from industry experts about how WFH will impact work and application performance in 2023.

REMOTE WORK STAYS THE NORM

I'm biased. I've worked from home since 1990, when it was a rarity — rare enough that there was even an article about me in some statewide business paper. Yes, there are people like Elon Musk who are trying to force everyone back into the office. I don't think they'll succeed, and I don't think there's any reason for them to succeed. O'Reilly is now completely distributed. We don't have any problems keeping our site up. I believe that any site that wants remote work to succeed can make it succeed. Particularly for things like site development and management: it's all in the cloud. What does going to an office mean when all the infrastructure is remote? At the same time, there are lots of companies where management doesn't believe that remote work can succeed. For those companies, that will be self-fulfilling.
Mike Loukides
VP of Emerging Tech Content, O'Reilly Media

THE HYBRID MODEL

The hybrid model is going to be a buzzword in 2023. However, with global economic uncertainty, most companies are looking for a cost-efficient option best delivered with a remote yet productive workforce. Issues pertaining to productivity are subjective, but companies can manage them by investing in a robust workforce productivity model. This model efficiently utilizes the existing workforce's capabilities to achieve maximum productivity. The companies must prepare a detailed roadmap to invest in the infrastructure, tools and workforce productivity technologies that enable hybrid models to deliver the much-needed balance between excellence and strategy.
Bhavin Sankhat
Delivery Manager Collaboration, Synoptek

EMPLOYEES DEMAND WFH

WFH and remote work are now considered the norm among most companies. This hybrid work model can only succeed if applications deliver adequate performance, at minimum. This includes collaboration via unified communications apps like Teams and Zoom. Organizations will offer WFH/remote work as "table stakes" for many of their employees. Otherwise, workers will leave and prospective new hires will choose to work elsewhere. Hence, WFH and remote work will become expected by job seekers and demanded by many existing employees, and organizations will simply have to offer it to stay competitive.
Dan O'Farrell
VP of Product Marketing, IGEL

FOCUS ON REMOTE APPLICATION PERFORMANCE

While the debate between remote and on-premises work environments rages, the fact that application performance remains critical is often lost in the conversation. Where someone works from, while potentially important, is, in reality, less important than how the applications and services that employee uses perform wherever they are working from. Organizations that do not continue to invest in tools to monitor the performance of applications for their remote workers will find themselves struggling in comparison to other organizations that do invest in such technologies. Because employee productivity can be directly tied to the performance of an application, understanding how remote workers are experiencing applications, why they are having those experiences, and developing remediation plans for employees who struggle, will directly impact corporate productivity and by extension the success of the organization.
Josh Chessman
VP, Strategy & Innovation, Netreo

ONLINE HUB IS THE WORKPLACE OF THE FUTURE

Online and hybrid work is here to stay and digital workplace technology must evolve or team productivity, business processes and customer service will suffer. New digital workplace technology platforms that effectively combine project management, data-driven features, content management, chat and discussions can eliminate wasted time switching between multiple apps. The digital workplace of the future will become an essential online hub, replacing the physical office with effective team collaboration. In the new online hub, teams have visibility, can resolve issues, manage and track tasks and processes, and react in a relevant way.
Dean Guida
CEO, Infragistics

APPRECIATING THE HUMAN ELEMENT

With the future of work still in flux, we'll see continued efforts to manage global workloads while appreciating the human element behind our work.
Ryan Worobel
Chief Information Officer, LogicMonitor

BLURRING THE LINE BETWEEN WORK AND PERSONAL COMPUTING

Going into 2023 the changing job market is shifting some power back to employers. Even so, the quest for top talent will endure and companies will continue to invest in flexible work conditions and technology to attract and retain the best talent. The line between work and personal computing will become increasingly blurred in 2023. End users will expect to use their devices for personal matters and corporate work, side by side. This will increase the need for IT to focus on endpoint and remote work security to protect corporate data while enabling the best and most productive remote work experience for users.
Amol Dalvi
VP, Product, Nerdio

COLLABORATION SOLUTIONS

Efficiency will be a priority in the coming year for companies that are looking to solidify their position in this new world of work. Short-term fixes for communication and workflow issues are no longer enough. While many companies pay down years of tech debt, there's an opportunity for all companies to review which solutions are worth the long-term investment or worth terminating due to low ROI. To stay agile in their unique markets, companies will need to prioritize solutions that empower effective collaboration for permanent hybrid workforces — which is where visual collaboration platforms become invaluable in aligning teams.
David Torgerson
VP of Infrastructure and IT, Lucid Software

Related Links

Hot Topics

The Latest

Not All Networks Are Built for the Edge

From smart factories and autonomous vehicles to real-time analytics and intelligent building systems, the demand for instant, local data processing is exploding. To meet these needs, organizations are leaning into edge computing. The promise? Faster performance, reduced latency and less strain on centralized infrastructure. But there's a catch: Not every network is ready to support edge deployments ...

Why Observability Is the Missing Piece in Your Business Growth

Every digital customer interaction, every cloud deployment, and every AI model depends on the same foundation: the ability to see, understand, and act on data in real time ... Recent data from Splunk confirms that 74% of the business leaders believe observability is essential to monitoring critical business processes, and 66% feel it's key to understanding user journeys. Because while the unknown is inevitable, observability makes it manageable. Let's explore why ...

Gartner: Regular AI System Assessments Triple the Likelihood of High GenAI Value

Organizations that perform regular audits and assessments of AI system performance and compliance are over three times more likely to achieve high GenAI value than organizations that do not, according to a survey by Gartner ...

Beyond Autoscaling: What True Kubernetes Optimization Actually Requires

Kubernetes has become the backbone of cloud infrastructure, but it's also one of its biggest cost drivers. Recent research shows that 98% of senior IT leaders say Kubernetes now drives cloud spend, yet 91% still can't optimize it effectively. After years of adoption, most organizations have moved past discovery. They know container sprawl, idle resources and reactive scaling inflate costs. What they don't know is how to fix it ...

Is Your Network Ready for the AI Boom? 5 Overlooked Stress Points

Artificial intelligence is no longer a future investment. It's already embedded in how we work — whether through copilots in productivity apps, real-time transcription tools in meetings, or machine learning models fueling analytics and personalization. But while enterprise adoption accelerates, there's one critical area many leaders have yet to examine: Can your network actually support AI at the speed your users expect? ...

Keeping Your Business Stable When Going Through an IT Disaster

The more technology businesses invest in, the more potential attack surfaces they have that can be exploited. Without the right continuity plans in place, the disruptions caused by these attacks can bring operations to a standstill and cause irreparable damage to an organization. It's essential to take the time now to ensure your business has the right tools, processes, and recovery initiatives in place to weather any type of IT disaster that comes up. Here are some effective strategies you can follow to achieve this ...

How Engineers Can Use AIOps to Innovate Their Infrastructure

In today's fast-paced AI landscape, CIOs, IT leaders, and engineers are constantly challenged to manage increasingly complex and interconnected systems. The sheer scale and velocity of data generated by modern infrastructure can be overwhelming, making it difficult to maintain uptime, prevent outages, and create a seamless customer experience. This complexity is magnified by the industry's shift towards agentic AI ...

MEAN TIME TO INSIGHT Podcast - Episode 19: The AWS Outage

In MEAN TIME TO INSIGHT Episode 19, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA explains the cause of the AWS outage in October ... 

Cloud Migration Delays Are Putting Businesses at Risk

The explosion of generative AI and machine learning capabilities has fundamentally changed the conversation around cloud migration. It's no longer just about modernization or cost savings — it's about being able to compete in a market where AI is rapidly becoming table stakes. Companies that can't quickly spin up AI workloads, feed models with data at scale, or experiment with new capabilities are falling behind faster than ever before. But here's what I'm seeing: many organizations want to capitalize on AI, but they're stuck ...

Understanding the Plight of Today's IT Pro

On September 16, the world celebrated the 10th annual IT Pro Day, giving companies a chance to laud the professionals who serve as the backbone to almost every successful business across the globe. Despite the growing importance of their roles, many IT pros still work in the background and often go underappreciated ...