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2023 WFH Predictions

Since WFH (Work from Home) and remote work impact IT Ops and application performance, APMdigest is following up our list of 2023 Application Performance Management Predictions with predictions from industry experts about how WFH will impact work and application performance in 2023.

REMOTE WORK STAYS THE NORM

I'm biased. I've worked from home since 1990, when it was a rarity — rare enough that there was even an article about me in some statewide business paper. Yes, there are people like Elon Musk who are trying to force everyone back into the office. I don't think they'll succeed, and I don't think there's any reason for them to succeed. O'Reilly is now completely distributed. We don't have any problems keeping our site up. I believe that any site that wants remote work to succeed can make it succeed. Particularly for things like site development and management: it's all in the cloud. What does going to an office mean when all the infrastructure is remote? At the same time, there are lots of companies where management doesn't believe that remote work can succeed. For those companies, that will be self-fulfilling.
Mike Loukides
VP of Emerging Tech Content, O'Reilly Media

THE HYBRID MODEL

The hybrid model is going to be a buzzword in 2023. However, with global economic uncertainty, most companies are looking for a cost-efficient option best delivered with a remote yet productive workforce. Issues pertaining to productivity are subjective, but companies can manage them by investing in a robust workforce productivity model. This model efficiently utilizes the existing workforce's capabilities to achieve maximum productivity. The companies must prepare a detailed roadmap to invest in the infrastructure, tools and workforce productivity technologies that enable hybrid models to deliver the much-needed balance between excellence and strategy.
Bhavin Sankhat
Delivery Manager Collaboration, Synoptek

EMPLOYEES DEMAND WFH

WFH and remote work are now considered the norm among most companies. This hybrid work model can only succeed if applications deliver adequate performance, at minimum. This includes collaboration via unified communications apps like Teams and Zoom. Organizations will offer WFH/remote work as "table stakes" for many of their employees. Otherwise, workers will leave and prospective new hires will choose to work elsewhere. Hence, WFH and remote work will become expected by job seekers and demanded by many existing employees, and organizations will simply have to offer it to stay competitive.
Dan O'Farrell
VP of Product Marketing, IGEL

FOCUS ON REMOTE APPLICATION PERFORMANCE

While the debate between remote and on-premises work environments rages, the fact that application performance remains critical is often lost in the conversation. Where someone works from, while potentially important, is, in reality, less important than how the applications and services that employee uses perform wherever they are working from. Organizations that do not continue to invest in tools to monitor the performance of applications for their remote workers will find themselves struggling in comparison to other organizations that do invest in such technologies. Because employee productivity can be directly tied to the performance of an application, understanding how remote workers are experiencing applications, why they are having those experiences, and developing remediation plans for employees who struggle, will directly impact corporate productivity and by extension the success of the organization.
Josh Chessman
VP, Strategy & Innovation, Netreo

ONLINE HUB IS THE WORKPLACE OF THE FUTURE

Online and hybrid work is here to stay and digital workplace technology must evolve or team productivity, business processes and customer service will suffer. New digital workplace technology platforms that effectively combine project management, data-driven features, content management, chat and discussions can eliminate wasted time switching between multiple apps. The digital workplace of the future will become an essential online hub, replacing the physical office with effective team collaboration. In the new online hub, teams have visibility, can resolve issues, manage and track tasks and processes, and react in a relevant way.
Dean Guida
CEO, Infragistics

APPRECIATING THE HUMAN ELEMENT

With the future of work still in flux, we'll see continued efforts to manage global workloads while appreciating the human element behind our work.
Ryan Worobel
Chief Information Officer, LogicMonitor

BLURRING THE LINE BETWEEN WORK AND PERSONAL COMPUTING

Going into 2023 the changing job market is shifting some power back to employers. Even so, the quest for top talent will endure and companies will continue to invest in flexible work conditions and technology to attract and retain the best talent. The line between work and personal computing will become increasingly blurred in 2023. End users will expect to use their devices for personal matters and corporate work, side by side. This will increase the need for IT to focus on endpoint and remote work security to protect corporate data while enabling the best and most productive remote work experience for users.
Amol Dalvi
VP, Product, Nerdio

COLLABORATION SOLUTIONS

Efficiency will be a priority in the coming year for companies that are looking to solidify their position in this new world of work. Short-term fixes for communication and workflow issues are no longer enough. While many companies pay down years of tech debt, there's an opportunity for all companies to review which solutions are worth the long-term investment or worth terminating due to low ROI. To stay agile in their unique markets, companies will need to prioritize solutions that empower effective collaboration for permanent hybrid workforces — which is where visual collaboration platforms become invaluable in aligning teams.
David Torgerson
VP of Infrastructure and IT, Lucid Software

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

2023 WFH Predictions

Since WFH (Work from Home) and remote work impact IT Ops and application performance, APMdigest is following up our list of 2023 Application Performance Management Predictions with predictions from industry experts about how WFH will impact work and application performance in 2023.

REMOTE WORK STAYS THE NORM

I'm biased. I've worked from home since 1990, when it was a rarity — rare enough that there was even an article about me in some statewide business paper. Yes, there are people like Elon Musk who are trying to force everyone back into the office. I don't think they'll succeed, and I don't think there's any reason for them to succeed. O'Reilly is now completely distributed. We don't have any problems keeping our site up. I believe that any site that wants remote work to succeed can make it succeed. Particularly for things like site development and management: it's all in the cloud. What does going to an office mean when all the infrastructure is remote? At the same time, there are lots of companies where management doesn't believe that remote work can succeed. For those companies, that will be self-fulfilling.
Mike Loukides
VP of Emerging Tech Content, O'Reilly Media

THE HYBRID MODEL

The hybrid model is going to be a buzzword in 2023. However, with global economic uncertainty, most companies are looking for a cost-efficient option best delivered with a remote yet productive workforce. Issues pertaining to productivity are subjective, but companies can manage them by investing in a robust workforce productivity model. This model efficiently utilizes the existing workforce's capabilities to achieve maximum productivity. The companies must prepare a detailed roadmap to invest in the infrastructure, tools and workforce productivity technologies that enable hybrid models to deliver the much-needed balance between excellence and strategy.
Bhavin Sankhat
Delivery Manager Collaboration, Synoptek

EMPLOYEES DEMAND WFH

WFH and remote work are now considered the norm among most companies. This hybrid work model can only succeed if applications deliver adequate performance, at minimum. This includes collaboration via unified communications apps like Teams and Zoom. Organizations will offer WFH/remote work as "table stakes" for many of their employees. Otherwise, workers will leave and prospective new hires will choose to work elsewhere. Hence, WFH and remote work will become expected by job seekers and demanded by many existing employees, and organizations will simply have to offer it to stay competitive.
Dan O'Farrell
VP of Product Marketing, IGEL

FOCUS ON REMOTE APPLICATION PERFORMANCE

While the debate between remote and on-premises work environments rages, the fact that application performance remains critical is often lost in the conversation. Where someone works from, while potentially important, is, in reality, less important than how the applications and services that employee uses perform wherever they are working from. Organizations that do not continue to invest in tools to monitor the performance of applications for their remote workers will find themselves struggling in comparison to other organizations that do invest in such technologies. Because employee productivity can be directly tied to the performance of an application, understanding how remote workers are experiencing applications, why they are having those experiences, and developing remediation plans for employees who struggle, will directly impact corporate productivity and by extension the success of the organization.
Josh Chessman
VP, Strategy & Innovation, Netreo

ONLINE HUB IS THE WORKPLACE OF THE FUTURE

Online and hybrid work is here to stay and digital workplace technology must evolve or team productivity, business processes and customer service will suffer. New digital workplace technology platforms that effectively combine project management, data-driven features, content management, chat and discussions can eliminate wasted time switching between multiple apps. The digital workplace of the future will become an essential online hub, replacing the physical office with effective team collaboration. In the new online hub, teams have visibility, can resolve issues, manage and track tasks and processes, and react in a relevant way.
Dean Guida
CEO, Infragistics

APPRECIATING THE HUMAN ELEMENT

With the future of work still in flux, we'll see continued efforts to manage global workloads while appreciating the human element behind our work.
Ryan Worobel
Chief Information Officer, LogicMonitor

BLURRING THE LINE BETWEEN WORK AND PERSONAL COMPUTING

Going into 2023 the changing job market is shifting some power back to employers. Even so, the quest for top talent will endure and companies will continue to invest in flexible work conditions and technology to attract and retain the best talent. The line between work and personal computing will become increasingly blurred in 2023. End users will expect to use their devices for personal matters and corporate work, side by side. This will increase the need for IT to focus on endpoint and remote work security to protect corporate data while enabling the best and most productive remote work experience for users.
Amol Dalvi
VP, Product, Nerdio

COLLABORATION SOLUTIONS

Efficiency will be a priority in the coming year for companies that are looking to solidify their position in this new world of work. Short-term fixes for communication and workflow issues are no longer enough. While many companies pay down years of tech debt, there's an opportunity for all companies to review which solutions are worth the long-term investment or worth terminating due to low ROI. To stay agile in their unique markets, companies will need to prioritize solutions that empower effective collaboration for permanent hybrid workforces — which is where visual collaboration platforms become invaluable in aligning teams.
David Torgerson
VP of Infrastructure and IT, Lucid Software

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...