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4 Points to Consider When Selecting a Mobile App Performance Solution

In mobile, APM has taken on new and critical importance. With mobile apps becoming increasingly vital to a business’ overall performance, it is important to manage 
and improve — not just measure — application performance. Thus the focus and purpose of Mobile Application Performance Management centers on helping companies detect, prioritize, isolate, diagnose, repair, and prevent problems before users or a business are impacted. The goal is to improve customer experience, boost loyalty and increase enterprise efficiency.

When all is said and done, end-user experience with an application is what really matters. Effective mobile application performance management optimizes application availability and response time, ensuring the best user experience.

The following guidelines will arm IT leaders with the necessary steps to finding the right mobile app performance management solution for 100% success.

1. Drill down in the data

Once you pinpoint the cause of a crash, be sure your solution can tie diagnostic data back to your app’s network data, allowing you to isolate issues or track down misbehaving API endpoints. Even better if your solution goes beyond analyzing metrics such as latency, request and data volume, and can filter all of your endpoints grouped by cloud service. That will help you diagnose the errors in detail.

2. Think BIG

Even if you are not a big organization now you should harness a solution that can scale with your business. Solid candidates are ones that have "Mobile First" baked into their corporate DNA and purposely built the capabilities to scale (through a cloud-based infrastructure). These providers are going to be the pros at mobile app management — a position that gives them key insights (drawn from millions of devices and billions of apps) — and makes them a good partner in your wider strategy to make your app succeed.

3. Visibility matters

Monitoring glaring coding mistakes is just as necessary as sorting out smaller edge cases 
to win the battle for users and five-star reviews. Choose a solution that allows you to visualize aggregated data on a dashboard. That’s really the only way to see how people are using your app, account for all variables and explore exactly where errors occur. Even better if the provider has developed an integrated strategy to show you what is actually happening in the field. Access through a single, easy-to-use dashboard is essential to delivering consistent high app performance as part of your mobile app lifecycle.

4. Put business goals first

Obviously a mobile app performance management solution must analyze performance of your mobile sessions. But an effective approach goes an important step further, tying session analysis 
back to your business goals (user retention, completing a level in a game, shopping cart purchase, etc). Most importantly, your solution should provide potential fixes or solutions to performance issues.

Finally, choosing a provider that can go that one step further and sort the crash groups by the number of users affected is a key element. This will allow organizations to focus efforts and resources on fixing the bugs that have impacted the largest number of users.

Jeannie Liou is a Marketing Manager at Crittercism

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4 Points to Consider When Selecting a Mobile App Performance Solution

In mobile, APM has taken on new and critical importance. With mobile apps becoming increasingly vital to a business’ overall performance, it is important to manage 
and improve — not just measure — application performance. Thus the focus and purpose of Mobile Application Performance Management centers on helping companies detect, prioritize, isolate, diagnose, repair, and prevent problems before users or a business are impacted. The goal is to improve customer experience, boost loyalty and increase enterprise efficiency.

When all is said and done, end-user experience with an application is what really matters. Effective mobile application performance management optimizes application availability and response time, ensuring the best user experience.

The following guidelines will arm IT leaders with the necessary steps to finding the right mobile app performance management solution for 100% success.

1. Drill down in the data

Once you pinpoint the cause of a crash, be sure your solution can tie diagnostic data back to your app’s network data, allowing you to isolate issues or track down misbehaving API endpoints. Even better if your solution goes beyond analyzing metrics such as latency, request and data volume, and can filter all of your endpoints grouped by cloud service. That will help you diagnose the errors in detail.

2. Think BIG

Even if you are not a big organization now you should harness a solution that can scale with your business. Solid candidates are ones that have "Mobile First" baked into their corporate DNA and purposely built the capabilities to scale (through a cloud-based infrastructure). These providers are going to be the pros at mobile app management — a position that gives them key insights (drawn from millions of devices and billions of apps) — and makes them a good partner in your wider strategy to make your app succeed.

3. Visibility matters

Monitoring glaring coding mistakes is just as necessary as sorting out smaller edge cases 
to win the battle for users and five-star reviews. Choose a solution that allows you to visualize aggregated data on a dashboard. That’s really the only way to see how people are using your app, account for all variables and explore exactly where errors occur. Even better if the provider has developed an integrated strategy to show you what is actually happening in the field. Access through a single, easy-to-use dashboard is essential to delivering consistent high app performance as part of your mobile app lifecycle.

4. Put business goals first

Obviously a mobile app performance management solution must analyze performance of your mobile sessions. But an effective approach goes an important step further, tying session analysis 
back to your business goals (user retention, completing a level in a game, shopping cart purchase, etc). Most importantly, your solution should provide potential fixes or solutions to performance issues.

Finally, choosing a provider that can go that one step further and sort the crash groups by the number of users affected is a key element. This will allow organizations to focus efforts and resources on fixing the bugs that have impacted the largest number of users.

Jeannie Liou is a Marketing Manager at Crittercism

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...