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5 Applications Priorities in 2022

IT departments regularly have a larger workload than their capacity allows in the limited hours of a working day, leading IT teams to feel understaffed and uncertain of how to best balance their many projects, according Info-Tech Research Group, publisher of the Applications Priorities 2022 report.

Trying to satisfy all the incoming requests results in users and stakeholders getting a small piece of the pie and adds to dissatisfaction with IT. Prioritization is a complicated process, and by IT saying "yes" to one request, they may also be saying "no" to a multitude of others.

The following top five priorities outlined in Info-Tech's research should be top of mind for applications and IT leaders:

1. Integrated Product, Agile, and DevOps Delivery Practices – The Digital Delivery Umbrella

Product organizations are expected to continually deliver evolving value to the overall organization. Applications leaders should clearly convey the direction and strategy of a broad product portfolio to gain alignment, support, and funding from their organizations.

2. Application Portfolio Management – Application Rationalization and Modernization

Effective application portfolio management doesn't happen on its own. It requires assistance with supporting pieces such as application maintenance, application management, business architecture, optimized intake, value measurement, and end-user feedback. This will help applications leaders ensure their applications portfolio delivers the best possible return on investment.

3. Enterprise Application Optimization – Maximizing on Investment

In today's connected world, the continuous optimization of enterprise applications to realize a digital strategy is key. IT leaders need to take a proactive approach to continually monitor and optimize their enterprise applications.

4. Business Process Automation – Automated Processes

As industries evolve and adopt more tools and technology, their IT operating models become more complex. Process optimization and automation are needed to simplify complex operations and align processes with organizational goals. IT leaders working on digital transformation should understand that automation is the key to success.

5. Enterprise Application Replacement – Business-Driven Strategy

Accountability for enterprise application success is shared between IT and the business. Missteps due to a lack of strategy can cost time as well as financial resources. A business-led, top-management-supported initiative partnered with IT has the greatest chance of success.

The report provides recommended actions and templates for each of the priorities that IT and applications leaders can use to explain what they require their stakeholders to learn and understand.

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When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

Edge AI is strategically embedded in core IT and infrastructure spending across industries, according to the 2026 Edge AI Survey from ZEDEDA. The research shows that 83% of C-suite and IT executive respondents say edge AI is important to their core business strategy ...

As AI adoption accelerates, operational complexity — not model intelligence — is becoming the primary barrier to reliable AI at scale, according to the State of AI Engineering 2026 from Datadog ... The report highlights a compounding complexity challenge as AI systems scale ... Around 5% of AI model requests fail in production, with nearly 60% of those failures caused by capacity limits ...

For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...

5 Applications Priorities in 2022

IT departments regularly have a larger workload than their capacity allows in the limited hours of a working day, leading IT teams to feel understaffed and uncertain of how to best balance their many projects, according Info-Tech Research Group, publisher of the Applications Priorities 2022 report.

Trying to satisfy all the incoming requests results in users and stakeholders getting a small piece of the pie and adds to dissatisfaction with IT. Prioritization is a complicated process, and by IT saying "yes" to one request, they may also be saying "no" to a multitude of others.

The following top five priorities outlined in Info-Tech's research should be top of mind for applications and IT leaders:

1. Integrated Product, Agile, and DevOps Delivery Practices – The Digital Delivery Umbrella

Product organizations are expected to continually deliver evolving value to the overall organization. Applications leaders should clearly convey the direction and strategy of a broad product portfolio to gain alignment, support, and funding from their organizations.

2. Application Portfolio Management – Application Rationalization and Modernization

Effective application portfolio management doesn't happen on its own. It requires assistance with supporting pieces such as application maintenance, application management, business architecture, optimized intake, value measurement, and end-user feedback. This will help applications leaders ensure their applications portfolio delivers the best possible return on investment.

3. Enterprise Application Optimization – Maximizing on Investment

In today's connected world, the continuous optimization of enterprise applications to realize a digital strategy is key. IT leaders need to take a proactive approach to continually monitor and optimize their enterprise applications.

4. Business Process Automation – Automated Processes

As industries evolve and adopt more tools and technology, their IT operating models become more complex. Process optimization and automation are needed to simplify complex operations and align processes with organizational goals. IT leaders working on digital transformation should understand that automation is the key to success.

5. Enterprise Application Replacement – Business-Driven Strategy

Accountability for enterprise application success is shared between IT and the business. Missteps due to a lack of strategy can cost time as well as financial resources. A business-led, top-management-supported initiative partnered with IT has the greatest chance of success.

The report provides recommended actions and templates for each of the priorities that IT and applications leaders can use to explain what they require their stakeholders to learn and understand.

Hot Topics

The Latest

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...

When most people think about cybersecurity, they picture firewalls, encryption, and access controls — technical tools designed to protect systems and data. But beneath the technology lies a deeper set of principles about trust, decision-making, and resilience ... The best leaders don't eliminate risk. They manage it intelligently. And in many ways, cybersecurity offers a surprisingly useful playbook for doing exactly that ...

Many organizations assumed their infrastructure strategy was settled. It had been implemented, optimized and built into long-term plans. Recent changes in technology and vendor consolidation are forcing a second look. Cloud outages and licensing changes have exposed how much dependency exists on a small number of platforms. As a result, organizations are reevaluating whether those decisions still hold up under current conditions ...

Edge AI is strategically embedded in core IT and infrastructure spending across industries, according to the 2026 Edge AI Survey from ZEDEDA. The research shows that 83% of C-suite and IT executive respondents say edge AI is important to their core business strategy ...

As AI adoption accelerates, operational complexity — not model intelligence — is becoming the primary barrier to reliable AI at scale, according to the State of AI Engineering 2026 from Datadog ... The report highlights a compounding complexity challenge as AI systems scale ... Around 5% of AI model requests fail in production, with nearly 60% of those failures caused by capacity limits ...

For years, production operations teams have treated alert fatigue as a quality-of-life problem: something that makes on-call rotations miserable but isn't considered a direct contributor to outages. That framing doesn't capture how these systems fail, and we now have data to show why. More importantly, it's now clear alert fatigue is a symptom of a deeper issue: production systems have outgrown the current operational approaches ...

I was on a customer call last fall when an enterprise architect said something I haven't been able to shake. Her team had just spent four months trying to swap one AI vendor for another. The original plan said three weeks. "We didn't switch vendors," she told me. "We rebuilt half our integrations and discovered what we'd actually been depending on." Most enterprise leaders don't expect that to be the experience ...

Ask any senior SRE or platform engineer what keeps them up at night, and the answer probably isn't the monitoring tool — it's the data feeding it. The proliferation of APM, observability, and AIOps platforms has created a telemetry sprawl problem that most teams manage reactively rather than architect proactively. Metrics are going to one platform. Traces routed somewhere else. Logs duplicated across multiple backends because nobody wants to be caught without them when something breaks. Every redundant stream costs money ...

80% of respondents agree that the IT role is shifting from operators to orchestrators, according to the 2026 IT Trends Report: The Human Side of Autonomous IT from SolarWinds ...