Most (93%) enterprises are undergoing some kind of digital transformation driven primarily by a desire to cut costs (77%) and improve customer experience (71%), according to the State of Enterprise Digital Transformation survey conducted by Hanover Research and commissioned by AHEAD.
Yet of those surveyed, almost half (42%) are struggling to achieve success as they fall behind schedule or their efforts stall altogether.
The survey revealed the most common and difficult challenges of enterprise digital transformations are legacy systems (36%) and technical debt (24%). As such, 67% of respondents cited infrastructure as a big part of their digital transformation strategy.
An analysis of the survey results revealed six factors that correlate with digital transformation success.
1. Dedicated Leadership
The survey found that 83% of digital transformations that are on track or ahead of schedule are led by a CIO, CEO, CDO, or CTO. As digital transformation touches every part of an enterprise, company-wide buy-in is critical.
2. All-In Approach
Transformations that are on track are 30% more likely to be structured as full-scale change initiatives.
Because digital operations are often so interconnected, piecemeal and partial transformations can often be siloed and result in limited impact on the factors driving the transformation.
3. Defined Digital Roadmap
92% of transformations that are on target or ahead of schedule have a defined strategy and roadmap that includes IT infrastructure and operations.
4. Alignment Between Infrastructure and Apps
Enterprises powered by an integrated DevOps approach are 43% more likely to see success in digital transformation efforts. To avoid bottlenecks, enterprises should audit DevOps functions before undergoing digital transformation.
5. Platform Mindset
Businesses that include IT infrastructure as a big part of their digital transformation are 36% more likely to have a successful transformation. As the backbone of a digital change initiative, an enterprise's infrastructure determines how far the transformation will go and its limits.
6. Commitment to Intelligent Operations
Companies that monitor IT performance in real time and remediate issues quickly are 24% more likely to undergo a successful digital transformation
Companies that monitor IT performance in real time and remediate issues quickly are 24% more likely to undergo a successful digital transformation. Further, the survey found that enterprises are more likely to see success in digital transformation if they have confidence in their abilities to perform highly in areas of automation, monitoring, hybrid cloud models and integrated security.
Tom Pohlmann, Head of Customer Success and Marketing at AHEAD, concluded: "Transformations are complex and often involve conflicting objectives like cost cutting alongside customer experience improvements. Without a strong foundation on which to build, run and innovate, transformation efforts will fail."
The Latest
The journey of maturing observability practices for users entails navigating peaks and valleys. Users have clearly witnessed the maturation of their monitoring capabilities, embraced DevOps practices, and adopted cloud and cloud-native technologies. Notwithstanding that, we witness the gradual increase of the Mean Time To Recovery (MTTR) for production issues year over year ...
Optimizing existing use of cloud is the top initiative — for the seventh year in a row, reported by 62% of respondents in the Flexera 2023 State of the Cloud Report ...
Gartner highlighted four trends impacting cloud, data center and edge infrastructure in 2023, as infrastructure and operations teams pivot to support new technologies and ways of working during a year of economic uncertainty ...
Developers need a tool that can be portable and vendor agnostic, given the advent of microservices. It may be clear an issue is occurring; what may not be clear is if it's part of a distributed system or the app itself. Enter OpenTelemetry, commonly referred to as OTel, an open-source framework that provides a standardized way of collecting and exporting telemetry data (logs, metrics, and traces) from cloud-native software ...
As SLOs grow in popularity their usage is becoming more mature. For example, 82% of respondents intend to increase their use of SLOs, and 96% have mapped SLOs directly to their business operations or already have a plan to, according to The State of Service Level Objectives 2023 from Nobl9 ...
Observability has matured beyond its early adopter position and is now foundational for modern enterprises to achieve full visibility into today's complex technology environments, according to The State of Observability 2023, a report released by Splunk in collaboration with Enterprise Strategy Group ...
Before network engineers even begin the automation process, they tend to start with preconceived notions that oftentimes, if acted upon, can hinder the process. To prevent that from happening, it's important to identify and dispel a few common misconceptions currently out there and how networking teams can overcome them. So, let's address the three most common network automation myths ...
Many IT organizations apply AI/ML and AIOps technology across domains, correlating insights from the various layers of IT infrastructure and operations. However, Enterprise Management Associates (EMA) has observed significant interest in applying these AI technologies narrowly to network management, according to a new research report, titled AI-Driven Networks: Leveling Up Network Management with AI/ML and AIOps ...
When it comes to system outages, AIOps solutions with the right foundation can help reduce the blame game so the right teams can spend valuable time restoring the impacted services rather than improving their MTTI score (mean time to innocence). In fact, much of today's innovation around ChatGPT-style algorithms can be used to significantly improve the triage process and user experience ...
Gartner identified the top 10 data and analytics (D&A) trends for 2023 that can guide D&A leaders to create new sources of value by anticipating change and transforming extreme uncertainty into new business opportunities ...
