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90 Percent of Holiday Shoppers Are Still Shopping

Though millions of people got a jump start on holiday shopping this year, millions more still have a lengthy list to finalize. According to the National Retail Federation’s final consumer holiday spending survey of the season, the average holiday shopper has completed 53.5 percent of their shopping, similar to the 52.9 percent seen this time last year.

Approximately 10 percent of holiday shoppers say they are finished – or 22.6 million people; that means 90 percent of holiday shoppers still have gifts, food, décor and/or other holiday items to buy.

The biggest reason people say they have waited to shop? They are still trying to figure out what to buy: 44.8 percent said they are still weighing their choices between gifts. Additionally, 28.8 percent said they wait until mid to late December because their friends and family haven’t given them enough ideas as to what they want and 22 percent are waiting for the best deals on holiday merchandise. One in five (20.8%) admit they are simply just a procrastinator.

“While we witnessed an early start to the holiday shopping season and an extraordinary Thanksgiving weekend, some of the busiest shopping days of the year are still to come,” said NRF President and CEO Matthew Shay. “We expect retailers will be competitive on price and value options in the final stretch, including extended store hours and in-store events, as well as online deals and free shipping offers. Even an unseasonably warm winter cannot keep last-minute shoppers from putting off their holiday purchases anymore.”

When asked when they believe they will purchase their last gift, one-third (33.4%) said sometime before December 18, though 10.2 percent are planning to wait until December 23.

Nearly half of holiday shoppers polled will head to a store the week after Christmas

For retailers and consumers alike, the holiday season doesn't end on December 25. In fact, for many consumers the week after Christmas is more than just an opportunity to exchange that sweater from grandma. According to the survey, two-thirds (65.9%) of holiday shoppers said they are planning to shop – both browsing and buying – retailers' after-Christmas sales. Specifically, 47.2 percent of shoppers said they would shop at a store and 43.1 percent will shop online that week. Nearly six in 10 millennials (18-24 year olds) will shop that week, both in stores (59.2%) and online (59.3%).

With just two weeks to go, millions of smartphone and tablet owners are still planning to use their go-to shopping aides to research gift ideas, compare prices, look up store information and in-store availability and redeem coupons at purchase. According to the survey, 35.4 percent of smartphone owners and 38.2 percent of tablet owners will use their devices to research products and compare prices. Another 19.8 percent of smartphone and 26.4 percent of tablet owners will actually purchase a holiday item with their devices. And15.8 percent of smartphone and 16.2 percent of tablet owners will look up in-store availability of out of select holiday items.

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90 Percent of Holiday Shoppers Are Still Shopping

Though millions of people got a jump start on holiday shopping this year, millions more still have a lengthy list to finalize. According to the National Retail Federation’s final consumer holiday spending survey of the season, the average holiday shopper has completed 53.5 percent of their shopping, similar to the 52.9 percent seen this time last year.

Approximately 10 percent of holiday shoppers say they are finished – or 22.6 million people; that means 90 percent of holiday shoppers still have gifts, food, décor and/or other holiday items to buy.

The biggest reason people say they have waited to shop? They are still trying to figure out what to buy: 44.8 percent said they are still weighing their choices between gifts. Additionally, 28.8 percent said they wait until mid to late December because their friends and family haven’t given them enough ideas as to what they want and 22 percent are waiting for the best deals on holiday merchandise. One in five (20.8%) admit they are simply just a procrastinator.

“While we witnessed an early start to the holiday shopping season and an extraordinary Thanksgiving weekend, some of the busiest shopping days of the year are still to come,” said NRF President and CEO Matthew Shay. “We expect retailers will be competitive on price and value options in the final stretch, including extended store hours and in-store events, as well as online deals and free shipping offers. Even an unseasonably warm winter cannot keep last-minute shoppers from putting off their holiday purchases anymore.”

When asked when they believe they will purchase their last gift, one-third (33.4%) said sometime before December 18, though 10.2 percent are planning to wait until December 23.

Nearly half of holiday shoppers polled will head to a store the week after Christmas

For retailers and consumers alike, the holiday season doesn't end on December 25. In fact, for many consumers the week after Christmas is more than just an opportunity to exchange that sweater from grandma. According to the survey, two-thirds (65.9%) of holiday shoppers said they are planning to shop – both browsing and buying – retailers' after-Christmas sales. Specifically, 47.2 percent of shoppers said they would shop at a store and 43.1 percent will shop online that week. Nearly six in 10 millennials (18-24 year olds) will shop that week, both in stores (59.2%) and online (59.3%).

With just two weeks to go, millions of smartphone and tablet owners are still planning to use their go-to shopping aides to research gift ideas, compare prices, look up store information and in-store availability and redeem coupons at purchase. According to the survey, 35.4 percent of smartphone owners and 38.2 percent of tablet owners will use their devices to research products and compare prices. Another 19.8 percent of smartphone and 26.4 percent of tablet owners will actually purchase a holiday item with their devices. And15.8 percent of smartphone and 16.2 percent of tablet owners will look up in-store availability of out of select holiday items.

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In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.