Accedian announced that its cloud-native performance monitoring and analytics platform, Skylight, is available with significant new capabilities to provide differentiated network and service performance visibility and reporting for business and managed service providers.

Business and managed service providers can now offer value-added performance and analytics services, combining insights from active, high-definition network testing and passive, traffic-based service experience monitoring data in a single pane of glass that end customers can access 24×7 in customer self-service portals.

Skylight provides detailed performance visibility from Layer 2 to Layer 7 for east-west traffic in data centers and in the cloud, at the edge in uCPE and SD-WAN devices, from remote branch locations, and across WAN links. This data is then correlated and analyzed in a single view in the Skylight platform, providing unparalleled service visibility. Skylight’s analytics and predictive capabilities also allow service providers to proactively monitor service performance and quickly prioritize and prevent customer-impacting issues.

As a cloud-native software solution, Skylight is multi-tenanted and easy to deploy. Dynamic dashboards and flexible reporting can be customized to support different enterprise customers, eliminating the need for manual reporting. Skylight performance data can also be correlated with other third-party data via APIs to quickly identify issues and speed up problem resolution.

“Accedian Skylight’s performance analytics capabilities unify end-to-end service performance monitoring with network traffic visibility on a single platform. Business service providers can automate performance reporting and give their enterprise customers a real-time view of their network and services,” said Tom Foottit, VP Product Management at Accedian. “The ability to correlate data for predictive problem identification and faster troubleshooting gives service providers a leg up, allowing them to pinpoint issues that are causing applications to slow down and affecting productivity or disrupting critical communication services like video conferencing.”