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Actual Experience Joins the Vendor Forum

Pete Goldin
Editor and Publisher
APMdigest

Dave Page, CEO and Co-Founder of Actual Experience, has joined the APMdigest Vendor Forum.

Page has diverse commercial and technical IT experience. For the last 18 years, he has advised on multinational corporate business systems, with roles in enterprise, outsourcing, software and hardware companies. He was the founding member of the management team at Nexagent, a venture funded software business acquired by EDS in 2008. Nexagent established systems that enabled consistent application performance across fragmented international corporate intranets. In 1998, Page established and led the consulting team for the $1 billion European Service Provider line of business at Cisco. Before this, Page worked at IBM Global Services, BT Global Services and NatWest on numerous aspects of corporate IT infrastructure.

Actual Experience’s analytics provide the digital Voice of the Customer. This is an outside-in, real-time, data-driven view of what end users would say about the quality of a company’s digital products and services, and why. The company's customers can analyze everything that impacts the experience quality in their digital supply chains, for any service, type of user or thing. It gives them complete transparency from the point of provision to the point of use and whether inside or outside their business’s control. The insights can be used to make continuous improvements to their business performance.

Actual Experience’s unique digital analytics as a service is founded on ten years of cutting-edge research at Queen Mary University of London.

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Actual Experience Joins the Vendor Forum

Pete Goldin
Editor and Publisher
APMdigest

Dave Page, CEO and Co-Founder of Actual Experience, has joined the APMdigest Vendor Forum.

Page has diverse commercial and technical IT experience. For the last 18 years, he has advised on multinational corporate business systems, with roles in enterprise, outsourcing, software and hardware companies. He was the founding member of the management team at Nexagent, a venture funded software business acquired by EDS in 2008. Nexagent established systems that enabled consistent application performance across fragmented international corporate intranets. In 1998, Page established and led the consulting team for the $1 billion European Service Provider line of business at Cisco. Before this, Page worked at IBM Global Services, BT Global Services and NatWest on numerous aspects of corporate IT infrastructure.

Actual Experience’s analytics provide the digital Voice of the Customer. This is an outside-in, real-time, data-driven view of what end users would say about the quality of a company’s digital products and services, and why. The company's customers can analyze everything that impacts the experience quality in their digital supply chains, for any service, type of user or thing. It gives them complete transparency from the point of provision to the point of use and whether inside or outside their business’s control. The insights can be used to make continuous improvements to their business performance.

Actual Experience’s unique digital analytics as a service is founded on ten years of cutting-edge research at Queen Mary University of London.

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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