Aito Technologies, a provider of Customer Experience Analytics (CEA) for mobile operators, has acquired the assets of Finnish Mobile Data Service Analysis company, Iptune.
The acquisition is part of Aitoâ's growth strategy in strengthening the market leader position within CEA.
By integrating the Iptune Service Manager technology (renamed Mobile Data Insight) into Aito CEA customer care and network troubleshooting modules, a mobile operator's network operations and customer care staff will be provided with a more comprehensive and exact understanding of network performance affecting subscribers right down to technical details of individual subscriber sessions and root causes in real time.
Commenting on the acquisition, Aito's CEO, Anssi Tauriainen said: "Iptune is a natural fit to Aito CEA network and customer care capabilities. With Mobile Data Insight we can now offer more detailed analysis of mobile data network quality, performance and provide insights to the impacts felt by groups or individual subscribers."
As part of the acquisition, Iptune customers were transferred to Aito including, Network Norway (a part of Tele2 Norway) and Mauritius Telecom (a strategic partner of France Telecom operating under the Orange brand).
Aito completed the Iptune acquisition on February 1, 2013 and Mobile Data Insight is immediately available for use within Aito CEA customer care and network troubleshooting modules.
The Latest
Gartner highlighted the six trends that will have a significant impact on infrastructure and operations (I&O) for 2025 ...
Since IT costs can consume a significant share of revenue ... enterprises should (but often don't) pay close attention to the efficiency of IT operations at scale. Improving operational cost structures even fractionally can yield major savings for larger organizations, often in the tens of millions of dollars ...
Being able to access the full potential of artificial intelligence (AI) and advanced analytics has become a critical differentiator for businesses. These technologies allow for more informed decision-making, boost operational efficiency, enhance security, and reveal valuable insights hidden within massive data sets. Yet, for organizations to truly harness AI's capabilities, they must first tap into an often-overlooked asset: their mainframe data ...
The global IT skills shortage will persist, and perhaps worsen, over the next few years, carrying a collective price tag of more than $5 trillion. Organizations must search for ways to streamline their IT service management (ITSM) workflows in addition to, or even apart from, hiring more staff. Those who don't find alternative methods of ITSM efficiency will be left behind by their competitors ...
Embedding greater levels of deep learning into enterprise systems demands these deep-learning solutions to be "explainable," conveying to business users why it predicted what it predicted. This "explainability" needs to be communicated in an easy-to-understand and transparent manner to gain the comfort and confidence of users, building trust in the teams using these solutions and driving the adoption of a more responsible approach to development ...
Modern people can't spend a day without smartphones, and businesses have understood this very well! Mobile apps have become an effective channel for reaching customers. However, their distributed nature and delivery networks may cause performance problems ... Performance engineering can be a solution.
Industry experts offer predictions on how Cloud, FinOps and related technologies will evolve and impact business in 2025. Part 3 covers FinOps ...
Industry experts offer predictions on how Cloud, FinOps and related technologies will evolve and impact business in 2025. Part 2 covers repatriation and more ...
Industry experts offer predictions on how Cloud, FinOps and related technologies will evolve and impact business in 2025 ...
Industry experts offer predictions on how NetOps, Network Performance Management, Network Observability and related technologies will evolve and impact business in 2025 ...