Apica Systems announced the Apica Service-level Assurance Platform that combines active monitoring and load testing to ensure the health and performance of all applications.
Monitoring teams can now ensure all business-critical applications and transactions are secure and available, including cloud, container and on-premises legacy solutions. The result is an early warning and detection system that closes the visibility gaps in end-user monitoring while eliminating revenue loss and increasing customer and employee satisfaction.
“We have a unique place in the market as we help customers integrate both load testing and active monitoring into the end-user journeys and their mission-critical applications,” said Peter Tollgard, CEO of Apica. “Our highly extensible platform enhances the customer experience by finding problems before their users do.”
Apica’s platform delivers service-level assurance, guaranteeing successful business outcomes on all fronts–from the employee perspective to the customer outcome–across your SLIs, SLOs, and SLAs. The platform provides monitoring with checks on tasks regardless of location, device, app, authentication, or scale. Apica’s platform will enhance your existing monitoring investments to mirror your employees’ and customers’ user experience.
Additionally, the platform includes robust integration with existing APM, AIOps, monitoring systems and highly secure MFA solutions. And because of the Apica Data Repository can be used where the script execution requires dynamic data, like feeding script with credentials, feeding script with security tokens, sharing data across different micro services scripts in the same application and so on. Resulting in customers saving time and money.
The Latest
Hybrid work adoption and the accelerated pace of digital transformation are driving an increasing need for automation and site reliability engineering (SRE) practices, according to new research. In a new survey almost half of respondents (48.2%) said automation is a way to decrease Mean Time to Resolution/Repair (MTTR) and improve service management ...
Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...
Every day, companies are missing customer experience (CX) "red flags" because they don't have the tools to observe CX processes or metrics. Even basic errors or defects in automated customer interactions are left undetected for days, weeks or months, leading to widespread customer dissatisfaction. In fact, poor CX and digital technology investments are costing enterprises billions of dollars in lost potential revenue ...
Organizations are moving to microservices and cloud native architectures at an increasing pace. The primary incentive for these transformation projects is typically to increase the agility and velocity of software release and product innovation. These dynamic systems, however, are far more complex to manage and monitor, and they generate far higher data volumes ...
Global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by 7 hours, according to the Freshservice Service Management Benchmark Report from Freshworks ...
Once upon a time data lived in the data center. Now data lives everywhere. All this signals the need for a new approach to data management, a next-gen solution ...
Findings from the 2022 State of Edge Messaging Report from Ably and Coleman Parkes Research show that most organizations (65%) that have built edge messaging capabilities in house have experienced an outage or significant downtime in the last 12-18 months. Most of the current in-house real-time messaging services aren't cutting it ...
Networks need to be up and running for businesses to continue operating and sustaining customer-facing services. Streamlining and automating network administration tasks enable routine business processes to continue without disruption, eliminating any network downtime caused by human error or other system flaws ...
Enterprises have had access to various Project and Portfolio Management (PPM) tools for quite a few years, to guide in their project selection and execution lifecycle. Yet, in spite of the digital evolution of management software, many organizations still fail to construct an effective PPM plan or utilize cutting-edge management tools ...