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APM - It's All About the Speed

Jim Swepson

We have all been aware of the importance of managing performance for many years and traditionally the main focus has been on the availability of our internal systems (systems/server application management). APM on the other hand is helping companies to gain a good understanding of their application performance and a key aspect of this is visibility on how applications perform across all types of networks.

Availability has become, over the past decade, an intrinsic requirement in all application performance whether it is internal or external applications. We don’t think about it quite so much, but what is becoming increasingly essential is speed.

Ten years ago when I came into the office I would switch on my PC and whilst waiting for it to boot up, I had sufficient time to go to the kitchen and make a drink, then come back and my PC would be ready. That was then – this is now: Today we turn on our laptops, desktops and tablets and expect them to work almost instantaneously.

This is becoming a typical expectation in today's world where something might be available, but if it isn't fast enough then we are no longer willing to wait. We might feel irritation or even go elsewhere.

This is where APM scores! It is no longer about availability. In the past, for example, an SLA focused on availability. But in these modern times, we are looking at speed as in important component of an SLA. There is an increased focus on the end-user experience and they want an instantaneous response! It needs to be FAST! And it needs to be now!

So what are some of the issues that can make an application perform slowly:

- Long download times on start-up

- Congestion/contention

- Limited bandwidth

- Bad link

- Jitter, loss and latency

A few months back I was working with a company that had virtualized their IT environment, consolidating all their servers from around Europe to the UK. At the same time, they had a new customer facing application that was crucial to how they did business. It wasn't long before they discovered that a 750K xml file was being loaded to every client PC at start-up and this took an average of 7.5s to serve. Users were not happy! With the help of an Application Performance Management solution, the organization was able to ascertain what the problem was and get it fixed. Without the use of an APM tool, they would have had a much tougher time trying to figure out a cost-effective solution.

I recently looked on a website that contained some interesting website stats, and if they are to be believed, website users have a very small window of around 2 seconds before going elsewhere! Now this is probably not the case within IT, we are a bit more patient, but still, it begs the thought: When is available, but slow, no longer good enough?

Jim Swepson is Pre-sales Technologist at Itrinegy.

Related Links:

www.itrinegy.com

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APM - It's All About the Speed

Jim Swepson

We have all been aware of the importance of managing performance for many years and traditionally the main focus has been on the availability of our internal systems (systems/server application management). APM on the other hand is helping companies to gain a good understanding of their application performance and a key aspect of this is visibility on how applications perform across all types of networks.

Availability has become, over the past decade, an intrinsic requirement in all application performance whether it is internal or external applications. We don’t think about it quite so much, but what is becoming increasingly essential is speed.

Ten years ago when I came into the office I would switch on my PC and whilst waiting for it to boot up, I had sufficient time to go to the kitchen and make a drink, then come back and my PC would be ready. That was then – this is now: Today we turn on our laptops, desktops and tablets and expect them to work almost instantaneously.

This is becoming a typical expectation in today's world where something might be available, but if it isn't fast enough then we are no longer willing to wait. We might feel irritation or even go elsewhere.

This is where APM scores! It is no longer about availability. In the past, for example, an SLA focused on availability. But in these modern times, we are looking at speed as in important component of an SLA. There is an increased focus on the end-user experience and they want an instantaneous response! It needs to be FAST! And it needs to be now!

So what are some of the issues that can make an application perform slowly:

- Long download times on start-up

- Congestion/contention

- Limited bandwidth

- Bad link

- Jitter, loss and latency

A few months back I was working with a company that had virtualized their IT environment, consolidating all their servers from around Europe to the UK. At the same time, they had a new customer facing application that was crucial to how they did business. It wasn't long before they discovered that a 750K xml file was being loaded to every client PC at start-up and this took an average of 7.5s to serve. Users were not happy! With the help of an Application Performance Management solution, the organization was able to ascertain what the problem was and get it fixed. Without the use of an APM tool, they would have had a much tougher time trying to figure out a cost-effective solution.

I recently looked on a website that contained some interesting website stats, and if they are to be believed, website users have a very small window of around 2 seconds before going elsewhere! Now this is probably not the case within IT, we are a bit more patient, but still, it begs the thought: When is available, but slow, no longer good enough?

Jim Swepson is Pre-sales Technologist at Itrinegy.

Related Links:

www.itrinegy.com

How Loading Time Affects Your Bottom Line

The Latest

A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...

IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...

A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...

According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...

2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...

Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...

An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...

Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...

In March, New Relic published the State of Observability for Media and Entertainment Report to share insights, data, and analysis into the adoption and business value of observability across the media and entertainment industry. Here are six key takeaways from the report ...

Regardless of their scale, business decisions often take time, effort, and a lot of back-and-forth discussion to reach any sort of actionable conclusion ... Any means of streamlining this process and getting from complex problems to optimal solutions more efficiently and reliably is key. How can organizations optimize their decision-making to save time and reduce excess effort from those involved? ...