APM - It's All About the Speed
November 05, 2013

Jim Swepson
Itrinegy

Share this

We have all been aware of the importance of managing performance for many years and traditionally the main focus has been on the availability of our internal systems (systems/server application management). APM on the other hand is helping companies to gain a good understanding of their application performance and a key aspect of this is visibility on how applications perform across all types of networks.

Availability has become, over the past decade, an intrinsic requirement in all application performance whether it is internal or external applications. We don’t think about it quite so much, but what is becoming increasingly essential is speed.

Ten years ago when I came into the office I would switch on my PC and whilst waiting for it to boot up, I had sufficient time to go to the kitchen and make a drink, then come back and my PC would be ready. That was then – this is now: Today we turn on our laptops, desktops and tablets and expect them to work almost instantaneously.

This is becoming a typical expectation in today's world where something might be available, but if it isn't fast enough then we are no longer willing to wait. We might feel irritation or even go elsewhere.

This is where APM scores! It is no longer about availability. In the past, for example, an SLA focused on availability. But in these modern times, we are looking at speed as in important component of an SLA. There is an increased focus on the end-user experience and they want an instantaneous response! It needs to be FAST! And it needs to be now!

So what are some of the issues that can make an application perform slowly:

- Long download times on start-up

- Congestion/contention

- Limited bandwidth

- Bad link

- Jitter, loss and latency

A few months back I was working with a company that had virtualized their IT environment, consolidating all their servers from around Europe to the UK. At the same time, they had a new customer facing application that was crucial to how they did business. It wasn't long before they discovered that a 750K xml file was being loaded to every client PC at start-up and this took an average of 7.5s to serve. Users were not happy! With the help of an Application Performance Management solution, the organization was able to ascertain what the problem was and get it fixed. Without the use of an APM tool, they would have had a much tougher time trying to figure out a cost-effective solution.

I recently looked on a website that contained some interesting website stats, and if they are to be believed, website users have a very small window of around 2 seconds before going elsewhere! Now this is probably not the case within IT, we are a bit more patient, but still, it begs the thought: When is available, but slow, no longer good enough?

Jim Swepson is Pre-sales Technologist at Itrinegy.

Related Links:

www.itrinegy.com

How Loading Time Affects Your Bottom Line

Share this

The Latest

May 23, 2019

The first word in APM technology is "Application" ... yet for mobile, apps are entirely different. As the mobile app ecosystem is evolving and expanding from pure entertainment to more utilitarian uses, there's a rising need for the next generation of APM technology to stay ahead of the issues that can cause apps to fail ...

May 22, 2019

For application performance monitoring (APM), many in IT tend to focus a significant amount of their time on the tool that performs the analysis. Unfortunately for them, the battle is won or lost at the data access level. If you don’t have the right data, you can’t fix the problem correctly ...

May 21, 2019

Findings of the Digital Employee Experience survey from VMware show correlation between enabling employees with a positive digital experience (i.e., device choice/flexibility, seamless access to apps, remote work capabilities) and an organization's competitive position, revenue growth and employee sentiment ...

May 20, 2019

In today's competitive landscape, businesses must have the ability and process in place to face new challenges and find ways to successfully tackle them in a proactive manner. For years, this has been placed on the shoulders of DevOps teams within IT departments. But, as automation takes over manual intervention to increase speed and efficiency, these teams are facing what we know as IT digitization. How has this changed the way companies function over the years, and what do we have to look forward to in the coming years? ...

May 16, 2019

Although the vast majority of IT organizations have implemented a broad variety of systems and tools to modernize, simplify and streamline data center operations, many are still burdened by inefficiencies, security risks and performance gaps in their IT infrastructure as well as the excessive time it takes to manage legacy infrastructure, according to the State of IT Transformation, a report from Datrium ...

May 15, 2019

When it comes to network visibility, there are a lot of discussions about packet broker technology and the various features these solutions provide to network architects and IT managers. Packet brokers allow organizations to aggregate the data required for a variety of monitoring solutions including network performance monitoring and diagnostic (NPMD) platforms and unified threat management (UTM) appliances. But, when it comes to ensuring these solutions provide the insights required by NetOps and security teams, IT can spend an exorbitant amount of time dealing with issues around adds, moves and changes. This can have a dramatic impact on budgets and tool availability. Why does this happen? ...

May 14, 2019

Data may be pouring into enterprises but IT professionals still find most of it stuck in siloed departments and weeks away from being able to drive any valued action. Coupled with the ongoing concerns over security responsiveness, IT teams have to push aside other important performance-oriented data in order to ensure security data, at least, gets prominent attention. A new survey by Ivanti shows the disconnect between enterprise departments struggling to improve operations like automation while being challenged with a siloed structure and a data onslaught ...

May 13, 2019

A subtle, deliberate shift has occurred within the software industry which, at present, only the most innovative organizations have seized upon for competitive advantage. Although primarily driven by Artificial Intelligence (AI), this transformation strikes at the core of the most pervasive IT resources including cloud computing and predictive analytics ...

May 09, 2019

When asked who is mandated with developing and delivering their organization's digital competencies, 51% of respondents say their IT departments have a leadership role. The critical question is whether IT departments are prepared to take on a leadership role in which collaborating with other functions and disseminating knowledge and digital performance data are requirements ...

May 08, 2019

The Economist Intelligence Unit just released a new study commissioned by Riverbed that explores nine digital competencies that help organizations improve their digital performance and, ultimately, achieve their objectives. Here's a brief summary of 7 key research findings you'll find covered in detail in the report ...