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APMdigest and The Field CTO Launch The AI+ITOPS Podcast - Episode 1 Guest: EMA's Dennis Drogseth

APMdigest and The Field CTO (TheFieldCTO.com) joined forces to launch the AI+ITOPS Podcast.


"Digital transformation ... and the need for IT to enable digital business outcomes, is greater than ever, and all the tools including AIOps and automation ... are critical in making the difference." Listen to the podcast

The first series of podcasts — one podcast per week for the next 11 weeks — are sponsored by New Relic One, Observability Made Simple.

The mission of the AI+ITOPS Podcast is to discuss the struggles faced by ITOps — such as digital transformation and the need to keep IT services "always on" — and explore how AI/ML, AIOps, Application Performance Management (APM), and other ITOps and DevOps technologies can help.

The AI+ITOPS Podcast is hosted by Andy Thurai of The Field CTO (TheFieldCTO.com). Thurai is an accomplished IT executive, strategist, advisor and evangelist with 25+ years of experience in executive, technical and architectural leadership positions at companies such as IBM, Intel, BMC, Nortel and Oracle; he advises many start-ups; and he is a Steering Committee Member for AIOps Exchange. He has been a keynote speaker in many major conferences, as well as host of many webcasts, podcasts and video chats. He is a regular Forbes contributor, and has written 100+ articles on emerging technology topics for publications such as Forbes, AI World, VentureBeat and Wired. Andy Thurai can be reached on Twitter at @AndyThurai, LinkedIn, or his website at www.TheFieldCTO.com.

Taking an Insider's Look at EMA's Upcoming AIOps Research

In Episode 1, Andy Thurai interviews Dennis Drogseth, VP and Analyst at Enterprise Management Associates (EMA), for an insider's look at the firm's upcoming research into the AIOps market. In the full interview, they discuss the very meaning of AIOps, types of products and features, challenges, winning strategies, the relationship between automation and AIOps, and AIOps in a pandemic world.

For your convenience, Episode 1 is available in a shorter "express version" and a longer full interview.

You can go to the AI+ITOPS Podcast page or simply listen to or download your choice of podcast below.

If you prefer to listen via a podcast service, the AI+ITOPS Podcast is currently available on RSS Feed, Apple Podcasts, Google Podcasts, Spotify and more. Go to the AI+ITOPS Podcast page for a full list of podcast services.

Episode 1 - Express Version (21:42)

Click here for a direct MP3 download of Episode 1 - Express Version

Episode 1 - Full Interview (38:09)

Click here for a direct MP3 download of Episode 1 - Full Interview

Hot Topics

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

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Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...

APMdigest and The Field CTO Launch The AI+ITOPS Podcast - Episode 1 Guest: EMA's Dennis Drogseth

APMdigest and The Field CTO (TheFieldCTO.com) joined forces to launch the AI+ITOPS Podcast.


"Digital transformation ... and the need for IT to enable digital business outcomes, is greater than ever, and all the tools including AIOps and automation ... are critical in making the difference." Listen to the podcast

The first series of podcasts — one podcast per week for the next 11 weeks — are sponsored by New Relic One, Observability Made Simple.

The mission of the AI+ITOPS Podcast is to discuss the struggles faced by ITOps — such as digital transformation and the need to keep IT services "always on" — and explore how AI/ML, AIOps, Application Performance Management (APM), and other ITOps and DevOps technologies can help.

The AI+ITOPS Podcast is hosted by Andy Thurai of The Field CTO (TheFieldCTO.com). Thurai is an accomplished IT executive, strategist, advisor and evangelist with 25+ years of experience in executive, technical and architectural leadership positions at companies such as IBM, Intel, BMC, Nortel and Oracle; he advises many start-ups; and he is a Steering Committee Member for AIOps Exchange. He has been a keynote speaker in many major conferences, as well as host of many webcasts, podcasts and video chats. He is a regular Forbes contributor, and has written 100+ articles on emerging technology topics for publications such as Forbes, AI World, VentureBeat and Wired. Andy Thurai can be reached on Twitter at @AndyThurai, LinkedIn, or his website at www.TheFieldCTO.com.

Taking an Insider's Look at EMA's Upcoming AIOps Research

In Episode 1, Andy Thurai interviews Dennis Drogseth, VP and Analyst at Enterprise Management Associates (EMA), for an insider's look at the firm's upcoming research into the AIOps market. In the full interview, they discuss the very meaning of AIOps, types of products and features, challenges, winning strategies, the relationship between automation and AIOps, and AIOps in a pandemic world.

For your convenience, Episode 1 is available in a shorter "express version" and a longer full interview.

You can go to the AI+ITOPS Podcast page or simply listen to or download your choice of podcast below.

If you prefer to listen via a podcast service, the AI+ITOPS Podcast is currently available on RSS Feed, Apple Podcasts, Google Podcasts, Spotify and more. Go to the AI+ITOPS Podcast page for a full list of podcast services.

Episode 1 - Express Version (21:42)

Click here for a direct MP3 download of Episode 1 - Express Version

Episode 1 - Full Interview (38:09)

Click here for a direct MP3 download of Episode 1 - Full Interview

Hot Topics

The Latest

According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

Image
Broadcom

From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...