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APMdigest and The Field CTO Launch The AI+ITOPS Podcast - Episode 1 Guest: EMA's Dennis Drogseth

APMdigest and The Field CTO (TheFieldCTO.com) joined forces to launch the AI+ITOPS Podcast.


"Digital transformation ... and the need for IT to enable digital business outcomes, is greater than ever, and all the tools including AIOps and automation ... are critical in making the difference." Listen to the podcast

The first series of podcasts — one podcast per week for the next 11 weeks — are sponsored by New Relic One, Observability Made Simple.

The mission of the AI+ITOPS Podcast is to discuss the struggles faced by ITOps — such as digital transformation and the need to keep IT services "always on" — and explore how AI/ML, AIOps, Application Performance Management (APM), and other ITOps and DevOps technologies can help.

The AI+ITOPS Podcast is hosted by Andy Thurai of The Field CTO (TheFieldCTO.com). Thurai is an accomplished IT executive, strategist, advisor and evangelist with 25+ years of experience in executive, technical and architectural leadership positions at companies such as IBM, Intel, BMC, Nortel and Oracle; he advises many start-ups; and he is a Steering Committee Member for AIOps Exchange. He has been a keynote speaker in many major conferences, as well as host of many webcasts, podcasts and video chats. He is a regular Forbes contributor, and has written 100+ articles on emerging technology topics for publications such as Forbes, AI World, VentureBeat and Wired. Andy Thurai can be reached on Twitter at @AndyThurai, LinkedIn, or his website at www.TheFieldCTO.com.

Taking an Insider's Look at EMA's Upcoming AIOps Research

In Episode 1, Andy Thurai interviews Dennis Drogseth, VP and Analyst at Enterprise Management Associates (EMA), for an insider's look at the firm's upcoming research into the AIOps market. In the full interview, they discuss the very meaning of AIOps, types of products and features, challenges, winning strategies, the relationship between automation and AIOps, and AIOps in a pandemic world.

For your convenience, Episode 1 is available in a shorter "express version" and a longer full interview.

You can go to the AI+ITOPS Podcast page or simply listen to or download your choice of podcast below.

If you prefer to listen via a podcast service, the AI+ITOPS Podcast is currently available on RSS Feed, Apple Podcasts, Google Podcasts, Spotify and more. Go to the AI+ITOPS Podcast page for a full list of podcast services.

Episode 1 - Express Version (21:42)

Click here for a direct MP3 download of Episode 1 - Express Version

Episode 1 - Full Interview (38:09)

Click here for a direct MP3 download of Episode 1 - Full Interview

Hot Topics

The Latest

If AI is the engine of a modern organization, then data engineering is the road system beneath it. You can build the most powerful engine in the world, but without paved roads, traffic signals, and bridges that can support its weight, it will stall. In many enterprises, the engine is ready. The roads are not ...

In the world of digital-first business, there is no tolerance for service outages. Businesses know that outages are the quickest way to lose money and customers. For smaller organizations, unplanned downtime could even force the business to close ... A new study from PagerDuty, The State of AI-First Operations, reveals that companies actively incorporating AI into operations now view operational resilience as a growth driver rather than a cost center. But how are they achieving it? ...

In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

APMdigest and The Field CTO Launch The AI+ITOPS Podcast - Episode 1 Guest: EMA's Dennis Drogseth

APMdigest and The Field CTO (TheFieldCTO.com) joined forces to launch the AI+ITOPS Podcast.


"Digital transformation ... and the need for IT to enable digital business outcomes, is greater than ever, and all the tools including AIOps and automation ... are critical in making the difference." Listen to the podcast

The first series of podcasts — one podcast per week for the next 11 weeks — are sponsored by New Relic One, Observability Made Simple.

The mission of the AI+ITOPS Podcast is to discuss the struggles faced by ITOps — such as digital transformation and the need to keep IT services "always on" — and explore how AI/ML, AIOps, Application Performance Management (APM), and other ITOps and DevOps technologies can help.

The AI+ITOPS Podcast is hosted by Andy Thurai of The Field CTO (TheFieldCTO.com). Thurai is an accomplished IT executive, strategist, advisor and evangelist with 25+ years of experience in executive, technical and architectural leadership positions at companies such as IBM, Intel, BMC, Nortel and Oracle; he advises many start-ups; and he is a Steering Committee Member for AIOps Exchange. He has been a keynote speaker in many major conferences, as well as host of many webcasts, podcasts and video chats. He is a regular Forbes contributor, and has written 100+ articles on emerging technology topics for publications such as Forbes, AI World, VentureBeat and Wired. Andy Thurai can be reached on Twitter at @AndyThurai, LinkedIn, or his website at www.TheFieldCTO.com.

Taking an Insider's Look at EMA's Upcoming AIOps Research

In Episode 1, Andy Thurai interviews Dennis Drogseth, VP and Analyst at Enterprise Management Associates (EMA), for an insider's look at the firm's upcoming research into the AIOps market. In the full interview, they discuss the very meaning of AIOps, types of products and features, challenges, winning strategies, the relationship between automation and AIOps, and AIOps in a pandemic world.

For your convenience, Episode 1 is available in a shorter "express version" and a longer full interview.

You can go to the AI+ITOPS Podcast page or simply listen to or download your choice of podcast below.

If you prefer to listen via a podcast service, the AI+ITOPS Podcast is currently available on RSS Feed, Apple Podcasts, Google Podcasts, Spotify and more. Go to the AI+ITOPS Podcast page for a full list of podcast services.

Episode 1 - Express Version (21:42)

Click here for a direct MP3 download of Episode 1 - Express Version

Episode 1 - Full Interview (38:09)

Click here for a direct MP3 download of Episode 1 - Full Interview

Hot Topics

The Latest

If AI is the engine of a modern organization, then data engineering is the road system beneath it. You can build the most powerful engine in the world, but without paved roads, traffic signals, and bridges that can support its weight, it will stall. In many enterprises, the engine is ready. The roads are not ...

In the world of digital-first business, there is no tolerance for service outages. Businesses know that outages are the quickest way to lose money and customers. For smaller organizations, unplanned downtime could even force the business to close ... A new study from PagerDuty, The State of AI-First Operations, reveals that companies actively incorporating AI into operations now view operational resilience as a growth driver rather than a cost center. But how are they achieving it? ...

In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

In MEAN TIME TO INSIGHT Episode 23, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses the NetOps labor shortage ... 

Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...