Automation Starts with Testing
October 15, 2020

Dennis Damen
Login VSI

Share this

There is no doubt that automation has become the key aspect of modern IT management.

The end-user computing market is no exception. With a large and complex technology stack and a huge number of applications, EUC specialists need to handle an ever-increasing number of changes at an ever-increasing rate.

Many IT organizations are starting to realize that they can no longer control the flow of changes. It is time to think about how to facilitate change.

Speeding Up Change

Automation is essential in speeding up the delivery of change in more than one way. I frequently hear people talking about how they wish they could reduce the number of repetitive tasks or speed up their ability to deploy. While these are most assuredly benefits of automation, they are certainly not the only ones.

My personal favorite is the consistency with which you can maintain your systems and repeatedly generate the same results. Having a consistent environment makes testing, troubleshooting, and even root cause analysis much more effective.

It feels liberating when you are confident that you can build consistent virtual desktop platforms and golden images with the press of a button. You can now direct your full focus on preparing, testing, and deploying changes.

Fail Faster

As any software engineer will tell you; if you want to speed up your development and get your number of support calls down, you need to get your testing in order. "Test-Driven Development" even states that you should write tests before you write your code.

I remember learning the hard way. We did not think we would need to test a simple Microsoft security fix before automatically deploying it to production. What could go wrong? Surely Microsoft would test their hotfixes … right? This simple security fix brought down a 5,000 user Citrix XenApp Farm. And, as I am sure you realize, restoring it felt like it took forever.

The point is that the sooner you find out a change is going to cause you (performance) issues, the faster you can fix them and prevent time-consuming repairs afterwards.

There's a solution for end-user computing experts who are serious about speeding up their change process while delivering exceptional end-user experience: testing the impact of planned changes on performance and compatibility in pre-production and catching disruptions due to unplanned changes early in production.

We want to hear your experiences with change — the good, the bad AND the ugly. What were your worst problems and how did you solve them? Don't hesitate to get in touch with us!

Dennis Damen is Sr. Product Manager at Login VSI
Share this

The Latest

September 27, 2022

Users have high expectations around applications — quick loading times, look and feel visually advanced, with feature-rich content, video streaming, and multimedia capabilities — all of these devour network bandwidth. With millions of users accessing applications and mobile apps from multiple devices, most companies today generate seemingly unmanageable volumes of data and traffic on their networks ...

September 26, 2022

In Italy, it is customary to treat wine as part of the meal ... Too often, testing is treated with the same reverence as the post-meal task of loading the dishwasher, when it should be treated like an elegant wine pairing ...

September 23, 2022

In order to properly sort through all monitoring noise and identify true problems, their causes, and to prioritize them for response by the IT team, they have created and built a revolutionary new system using a meta-cognitive model ...

September 22, 2022

As we shift further into a digital-first world, where having a reliable online experience becomes more essential, Site Reliability Engineers remain in-demand among organizations of all sizes ... This diverse set of skills and values can be difficult to interview for. In this blog, we'll get you started with some example questions and processes to find your ideal SRE ...

September 21, 2022

US government agencies are bringing more of their employees back into the office and implementing hybrid work schedules, but federal workers are worried that their agencies' IT architectures aren't built to handle the "new normal." They fear that the reactive, manual methods used by the current systems in dealing with user, IT architecture and application problems will degrade the user experience and negatively affect productivity. In fact, according to a recent survey, many federal employees are concerned that they won't work as effectively back in the office as they did at home ...

September 20, 2022

Users today expect a seamless, uninterrupted experience when interacting with their web and mobile apps. Their expectations have continued to grow in tandem with their appetite for new features and consistent updates. Mobile apps have responded by increasing their release cadence by up to 40%, releasing a new full version of their app every 4-5 days, as determined in this year's SmartBear State of Software Quality | Application Stability Index report ...

September 19, 2022

In this second part of the blog series, we look at how adopting AIOps capabilities can drive business value for an organization ...

September 16, 2022

ITOPS and DevOps is in the midst of a surge of innovation. New devices and new systems are appearing at an unprecedented rate. There are many drivers of this phenomenon, from virtualization and containerization of applications and services to the need for improved security and the proliferation of 5G and IOT devices. The interconnectedness and the interdependencies of these technologies also greatly increase systems complexity and therefore increase the sheer volume of things that need to be integrated, monitored, and maintained ...

September 15, 2022

IT talent acquisition challenges are now heavily influencing technology investment decisions, according to new research from Salesforce's MuleSoft. The 2022 IT Leaders Pulse Report reveals that almost three quarters (73%) of senior IT leaders agree that acquiring IT talent has never been harder, and nearly all (98%) respondents say attracting IT talent influences their organization's technology investment choices ...

September 14, 2022

The findings of the 2022 Observability Forecast offer a detailed view of how this practice is shaping engineering and the technologies of the future. Here are 10 key takeaways from the forecast ...