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BigPanda Announces Unified Analytics

BigPanda launched Unified Analytics, a revamped feature that gives IT Ops teams new self-service analytic capabilities to create new and highly interactive dashboards and reports from complex IT Ops alert data.

BigPanda also delivers a complete library of ready-to-use operational and value dashboards that allow users to rapidly track and measure IT operations KPIs, metrics and value use cases that show the impact of IT Ops improvements to the business.

BigPanda’s Unified Analytics offers new, out-of-the-box, persona-based dashboards that help IT organizations translate IT Ops metrics into business impact. Leaders can now discover the impact of alert quality on IT Operations, track how consistently diverse teams are impacting incident response and better demonstrate — using metrics — improved IT Ops productivity.

“With so much IT Ops data created on a daily basis, teams need an easy way to harness it so they can see what’s working for the business and what’s not,” said Fred Koopmans, BigPanda’s chief product officer. “BigPanda was already the most robust AIOps platform on the market, and with our new Unified Analytics, organizations harness a virtuous cycle of data-driven analysis, decision making and measurement that has a massive impact on IT Operations that delivers real-life business outcomes.”

The Next Generation of IT Operations

With BigPanda’s Unified Analytics, IT Ops teams can ingest, normalize and tag all alert data to view within a single pane of glass. A purpose-built data model delivers calculated fields that remove the need for complex queries to measure how long it takes to assign, engage with, fix and resolve incidents. Users can create new and highly interactive dashboards with drag-and-drop functionality that make KPI measurement easier, allowing teams to ask the right questions that drive operational improvements.

Key benefits BigPanda’s Unified Analytics include:

- Organization-wide visibility. Use insights from data to improve operational and team performance thanks to comprehensive, ready-to-use IT Ops dashboards.

- Cost savings. Measure alert quality and connect the impact on noise reduction and operator productivity.

- Improved IT Ops efficiency. Operate at scale by reducing redundancies across both teams and tools.

BigPanda customers can try a beta version of Unified Analytics beginning in July, with general availability expected in August.

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BigPanda Announces Unified Analytics

BigPanda launched Unified Analytics, a revamped feature that gives IT Ops teams new self-service analytic capabilities to create new and highly interactive dashboards and reports from complex IT Ops alert data.

BigPanda also delivers a complete library of ready-to-use operational and value dashboards that allow users to rapidly track and measure IT operations KPIs, metrics and value use cases that show the impact of IT Ops improvements to the business.

BigPanda’s Unified Analytics offers new, out-of-the-box, persona-based dashboards that help IT organizations translate IT Ops metrics into business impact. Leaders can now discover the impact of alert quality on IT Operations, track how consistently diverse teams are impacting incident response and better demonstrate — using metrics — improved IT Ops productivity.

“With so much IT Ops data created on a daily basis, teams need an easy way to harness it so they can see what’s working for the business and what’s not,” said Fred Koopmans, BigPanda’s chief product officer. “BigPanda was already the most robust AIOps platform on the market, and with our new Unified Analytics, organizations harness a virtuous cycle of data-driven analysis, decision making and measurement that has a massive impact on IT Operations that delivers real-life business outcomes.”

The Next Generation of IT Operations

With BigPanda’s Unified Analytics, IT Ops teams can ingest, normalize and tag all alert data to view within a single pane of glass. A purpose-built data model delivers calculated fields that remove the need for complex queries to measure how long it takes to assign, engage with, fix and resolve incidents. Users can create new and highly interactive dashboards with drag-and-drop functionality that make KPI measurement easier, allowing teams to ask the right questions that drive operational improvements.

Key benefits BigPanda’s Unified Analytics include:

- Organization-wide visibility. Use insights from data to improve operational and team performance thanks to comprehensive, ready-to-use IT Ops dashboards.

- Cost savings. Measure alert quality and connect the impact on noise reduction and operator productivity.

- Improved IT Ops efficiency. Operate at scale by reducing redundancies across both teams and tools.

BigPanda customers can try a beta version of Unified Analytics beginning in July, with general availability expected in August.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...