
Blameless announced its emergence from stealth with a go-to platform for SRE professionals.
The company, with more than 20 enterprise customers, is shining a light on the growing importance of SRE and all businesses’ challenge to boost innovation while managing reliability issues. Blameless’s complete and customer-proven SRE platform helps teams quickly identify and resolve potential technical problems before they negatively impact the organization.
“Every company going through a digital transformation struggles to quickly innovate while ensuring maximum reliability for customers. In some cases, there’s a tendency to be ‘all accelerator and no brake,’” said Ashar Rizqi, CEO and co-founder of Blameless. “SRE enables companies to balance the risks between innovation and reliability, while maintaining customer trust and improving the customer experience.”
“Until recently, details on SRE best practices were not shared outside leading tech players like Google. That’s where Blameless comes in,” said Lyon Wong, COO and co-founder of Blameless. “The Blameless SRE platform makes an SRE playbook accessible to all enterprises, allowing engineering and DevOps teams to stay one step ahead of the innovation curve.”
Blameless gives engineering and DevOps teams across-the-board visibility into a complex network of APIs and homegrown applications powering their systems. The company offers a complete SRE platform, enveloping incident resolution, reliability insights dashboards, postmortems, SLOs (service level objectives) and automatic error budget calculation.
Blameless’s complete SRE platform enables teams to:
- Coordinate and automate incident resolution. Use AI to engage the right people and teams in the right way to stop problems fast, ensure customer satisfaction and prevent incidents from happening again.
- Run Blameless postmortems. Blameless postmortems allow you to learn without pointing fingers, which ensures continuous improvements. We automatically bring relevant information, proper context and industry best practices to your postmortem process.
- Create, measure and maintain error budgets. Create SLOs and see your remaining error budgets with the Blameless SLO dashboard. Teams gain insight into what parts of the business are consuming the error budget, allowing them to make informed decisions between releasing new features and reliability.
- Gain a comprehensive view of all factors affecting reliability. The Reliability Insights Dashboard includes the holistic view of the critical factors driving reliability: incidents, postmortems, action items, log events, change events and more. Blameless will allow your business to consume event data across your entire DevOps stack, query the data and create custom dashboards, meaning teams can quickly find signals amongst their DevOps data noise.
Blameless was created by COO Lyon Wong, a former partner at Lightspeed Venture Partners, founder of S28 Capital and a Microsoft Windows PM; and CEO Ashar Rizqi, a former head of core platform at MuleSoft and SRE manager at Box. The two united to solve a real market need for an end-to-end SRE platform, deciding to build the platform themselves from the ground up. The entire Blameless team brings decades of experience from companies including Autodesk, AWS, Box, Hootsuite, Microsoft, MuleSoft, Workday and Yahoo.
Blameless also announced $20 million in funding from leading venture capital firms, including Accel and Lightspeed Venture Partners. The company will use the funding to deliver on the vision of moving technical blame from the individual to the “system,” thereby creating a more productive, effective and “blameless” work environment. Blameless will expand its product suite, grow its engineering and marketing teams, and build out the SRE community, customer and partner base.
The Blameless SRE platform is currently available.
The Latest
AI is the catalyst for significant investment in data teams as enterprises require higher-quality data to power their AI applications, according to the State of Analytics Engineering Report from dbt Labs ...
Misaligned architecture can lead to business consequences, with 93% of respondents reporting negative outcomes such as service disruptions, high operational costs and security challenges ...
A Gartner analyst recently suggested that GenAI tools could create 25% time savings for network operational teams. Where might these time savings come from? How are GenAI tools helping NetOps teams today, and what other tasks might they take on in the future as models continue improving? In general, these savings come from automating or streamlining manual NetOps tasks ...
IT and line-of-business teams are increasingly aligned in their efforts to close the data gap and drive greater collaboration to alleviate IT bottlenecks and offload growing demands on IT teams, according to The 2025 Automation Benchmark Report: Insights from IT Leaders on Enterprise Automation & the Future of AI-Driven Businesses from Jitterbit ...
A large majority (86%) of data management and AI decision makers cite protecting data privacy as a top concern, with 76% of respondents citing ROI on data privacy and AI initiatives across their organization, according to a new Harris Poll from Collibra ...
According to Gartner, Inc. the following six trends will shape the future of cloud over the next four years, ultimately resulting in new ways of working that are digital in nature and transformative in impact ...
2020 was the equivalent of a wedding with a top-shelf open bar. As businesses scrambled to adjust to remote work, digital transformation accelerated at breakneck speed. New software categories emerged overnight. Tech stacks ballooned with all sorts of SaaS apps solving ALL the problems — often with little oversight or long-term integration planning, and yes frequently a lot of duplicated functionality ... But now the music's faded. The lights are on. Everyone from the CIO to the CFO is checking the bill. Welcome to the Great SaaS Hangover ...
Regardless of OpenShift being a scalable and flexible software, it can be a pain to monitor since complete visibility into the underlying operations is not guaranteed ... To effectively monitor an OpenShift environment, IT administrators should focus on these five key elements and their associated metrics ...
An overwhelming majority of IT leaders (95%) believe the upcoming wave of AI-powered digital transformation is set to be the most impactful and intensive seen thus far, according to The Science of Productivity: AI, Adoption, And Employee Experience, a new report from Nexthink ...
Overall outage frequency and the general level of reported severity continue to decline, according to the Outage Analysis 2025 from Uptime Institute. However, cyber security incidents are on the rise and often have severe, lasting impacts ...