BMC announced that BMC Helix Discovery, a cloud-native discovery and dependency mapping solution, is offering integrated use of AWS Systems Manager.
This integration enables customers to easily and securely identify and dynamically map all resources on Amazon Elastic Compute Cloud (Amazon EC2) instances on Amazon Web Services (AWS).
To effectively manage entire organizations, modern enterprises must have 360-degree visibility into their cloud environments and all assets securely and dynamically – with minimal manual effort. Working with AWS, BMC streamlined the overall discovery process to deliver a comprehensive topology needed for operational excellence.
AWS Systems Manager enables customers to maintain a high security standard for their AWS workloads while reaping the benefits of the BMC Helix Discovery solution in managing their infrastructure and applications.
"We designed AWS Systems Manager to securely and easily enable visibility of operational data on AWS. We're excited that now, with BMC Helix Discovery, customers can get the level of detail they demand," said Siva Padisetty, General Manager, AWS Management Tools, Amazon Web Services, Inc. "As organizations move toward an Autonomous Digital Enterprise, this innovative approach to discovery lets organizations modernize their operations management and manage at scale."
The BMC Helix Discovery solution with AWS Systems Manager helps organizations realize cost savings as well as drive service and operations management efficiencies.
"To achieve service and operations excellence, it's critical that organizations have dynamic visibility into all their environments," said Ali Siddiqui, Chief Product Officer at BMC. "By working with AWS, we optimized BMC Helix Discovery to provide a revolutionary way to safely and comprehensively discover everything in the environment enabling best-in-class management of the entire organization."
Beyond this BMC Helix Discovery integration with AWS, BMC continues to advance the BMC Helix suite of solutions to give customers the agility, customer-centricity, and actionable insights they need to become an Autonomous Digital Enterprise. New capabilities include:
- BMC Helix Monitor: Enhanced automation via multivariate anomaly detection and intelligent dashboards for predictive issue prevention
- BMC Helix ITSM: Extensible UX/UI, enhanced natural language and contextual awareness, and true mobile and omni-channel support
- BMC Helix Chatbot: Enhanced conversational chatbot experience and self-service for operations teams and employees
- BMC Helix Remediate: Advanced analytics and automation for new end-to-end vulnerability management and improved noise reduction
- BMC Helix Digital Workplace: Added flexibility and customizable solutions for a great employee experience
- BMC Helix Business Workflows: Simplified configuration for enterprise service management excellence
These new innovations from BMC will continue to empower businesses to proactively and predictively discover, monitor, service, remediate, optimize, and deliver omni-channel experiences for IT and lines of business.
The Latest
Nearly all (99%) globa IT decision makers, regardless of region or industry, recognize generative AI's (GenAI) transformative potential to influence change within their organizations, according to The Elastic Generative AI Report ...
Agent-based approaches to real user monitoring (RUM) simply do not work. If you are pitched to install an "agent" in your mobile or web environments, you should run for the hills ...
The world is now all about end-users. This paradigm of focusing on the end-user was simply not true a few years ago, as backend metrics generally revolved around uptime, SLAs, latency, and the like. DevOps teams always pitched and presented the metrics they thought were the most correlated to the end-user experience. But let's be blunt: Unless there was an egregious fire, the correlated metrics were super loose or entirely false ...
This year, New Relic published the State of Observability for Financial Services and Insurance Report to share insights derived from the 2023 Observability Forecast on the adoption and business value of observability across the financial services industry (FSI) and insurance sectors. Here are seven key takeaways from the report ...
In MEAN TIME TO INSIGHT Episode 4 - Part 2, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and AIOps ...
In the course of EMA research over the last twelve years, the message for IT organizations looking to pursue a forward path in AIOps adoption is overall a strongly positive one. The benefits achieved are growing in diversity and value ...
Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...
If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...
Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...
In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...