BMC announced solutions that help enterprise customers harness AI with the BMC Helix Control-M platform, the Control-M solution, the BMC AMI offerings, and the BMC Helix Operations Management platform to gain deeper insights from their data for faster innovation across complex hybrid IT environments.
Additionally, with BMC Helix available in the Google Cloud Marketplace1, companies can connect and orchestrate data from mainframe to cloud to improve the customer, partner, and employee experience.
For quicker and more accurate business decisions, BMC is introducing new product features that reduce the time between data generation and insights delivery while also ensuring quality, security, and governance in production.
- The SaaS BMC Helix Control-M and self-hosted Control-M application and data workflow orchestration platforms from BMC feature new cloud and data technology integrations that help customers accelerate data-driven business outcomes. The latest integrations include AWS, Google Cloud, Microsoft Azure, Oracle® Cloud Infrastructure (OCI), and Micro Focus.
- A new dashboard from BMC AMI zAdviser shows how data scheme changes roll out in delivery for the BMC AMI Change Manager for Db2® solution. Users can now measure the efficacy of integrating database changes into the DevOps process and track the rate of changes in an automated CI/CD pipeline.
- The BMC AMI Data for Db2® solution now offers optimized performance across mainframe environments to improve application availability response times.
In addition, new BMC enhancements help ITOps teams monitor and manage applications across complex and hybrid IT environments, and support applications deployed for digital transformation initiatives.
- Enhanced AIOps capabilities in the BMC Helix Operations Management solution isolate and resolve problems to reduce mean-time-to-repair (MTTR) while helping ITOps teams spot patterns and trends faster.
- BMC AMI Ops integrates with the BMC Helix platform to simplify troubleshooting and remediation of mainframe infrastructure and applications problems.
- Enhanced ServiceOps features from the BMC Helix platform improve problem solving and root cause analysis for major incident response.
By consolidating disparate service desk applications, BMC Helix enables teams to better predict and solve problems from a single platform.
- BMC Helix Customer Service Management gives companies an enterprise-grade, self-service, customer-facing solution by aggregating data from various touch points, including customer status, segmentation, activities, sales history, payment history, customer sentiment, NPS, CSAT, and more, through the BMC Helix platform.
- BMC Helix Portfolio Management brings end-to-end process management to business portfolios extending the value of the BMC Helix service and operations management platform.
- BMC Helix Workplace Service Management supports facilities organizations with reactive and preventative maintenance operations as a module in the enterprise BMC Helix platform.
New capabilities from BMC streamline the DevOps experience, allowing teams to direct efforts that deliver the most impact and increase the delivery of critical applications and services.
- The new DevOps-focused BMC Helix dashboard uses DevOps Research and Assessment (DORA) metrics to visualize how software development performance impacts a service or application.
- Improved service desk collaboration is now available through pre-defined integration flows with Jira, Azure DevOps, ALM Octane, Jenkins, Slack, and Microsoft Teams.
- The BMC AMI DevX suite saves developers time for faster and more frequent quality releases for mainframe applications, with impact analysis search for critical dependencies, support for concurrent development pipelines in Visual Studio (VS) Code, and DevX Workbench Code Debug for debug automation for IBM® CICS®.
- Failures are highlighted by speed MTTR and runaway abend alerts impacting multiple users, so developers can focus their efforts more strategically with the BMC AMI Abend-AID fault resolution and management tool.
Additional Control-M platform capabilities advance ITOps’ ability to securely empower developers, engineers, data teams, and business users with more self-service capabilities and an improved user experience within their operational best practices frameworks. User interfaces now include simplified application and in-context menus for different user personas, so that common use cases are implemented more efficiently, and costly service tickets are reduced.
The Latest
According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...
Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...
IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...
Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...
In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ...
In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...
In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...
In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...
In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...
From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...