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BMC Expands Latin America Channel Program

BMC is tripling its investment and expanding and strengthening its channel program in Latin America.

To lead this effort, Jorge López has been appointed Director of Channels for Latin America.

López has extensive knowledge and experience in the region. Lopez has held a variety of leadership positions during his 14-year tenure at BMC and has more than 20 years of experience in the IT market, having previously worked at HP, Informix, and Remedy.

"As our customers are making the journey to digital and viewing BMC as an enabler of digital business, we have identified an opportunity to scale our Latin America business by expanding our partner ecosystem. This necessitates further investment of time and people focused on our partners' success. Thus, we have tripled the size of our channel team and promoted Jorge López to lead this expansion," said Jason Andrew, SVP, Sales for the Americas, BMC.

Jorge López points out that the development of the channel program in Latin America is a key component for growth. "Our focus is to build and tailor our program for each local market to enable our partners' success. Our program will be focused on incentives, certifications, enablement and joint events that benefit both potential and existing partners," says López.

BMC provides partners with the same training courses, materials, tests, and certificates as it does its employees to ensure they are trained to the highest standards. "Our goal is to have a real and mutually beneficial relationship with our partner ecosystem. We support our partners and customers throughout the entire customer transformation, from discovery through delivery, and beyond," said Dan Streetman, SVP of Worldwide Strategic Sales and Operations, BMC.

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BMC Expands Latin America Channel Program

BMC is tripling its investment and expanding and strengthening its channel program in Latin America.

To lead this effort, Jorge López has been appointed Director of Channels for Latin America.

López has extensive knowledge and experience in the region. Lopez has held a variety of leadership positions during his 14-year tenure at BMC and has more than 20 years of experience in the IT market, having previously worked at HP, Informix, and Remedy.

"As our customers are making the journey to digital and viewing BMC as an enabler of digital business, we have identified an opportunity to scale our Latin America business by expanding our partner ecosystem. This necessitates further investment of time and people focused on our partners' success. Thus, we have tripled the size of our channel team and promoted Jorge López to lead this expansion," said Jason Andrew, SVP, Sales for the Americas, BMC.

Jorge López points out that the development of the channel program in Latin America is a key component for growth. "Our focus is to build and tailor our program for each local market to enable our partners' success. Our program will be focused on incentives, certifications, enablement and joint events that benefit both potential and existing partners," says López.

BMC provides partners with the same training courses, materials, tests, and certificates as it does its employees to ensure they are trained to the highest standards. "Our goal is to have a real and mutually beneficial relationship with our partner ecosystem. We support our partners and customers throughout the entire customer transformation, from discovery through delivery, and beyond," said Dan Streetman, SVP of Worldwide Strategic Sales and Operations, BMC.

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I've spent a lot of time in the channel, and one thing I keep coming back to is this: a partner program is only as good as what it looks like in the field. Many programs look great on paper, but when a partner is in front of a customer navigating a complex hybrid environment or trying to make the case for AI-powered observability, the gap between what a vendor promises and what it actually delivers becomes very clear, very fast ...

Enterprises today operate in a real-time environment where uninterrupted access to trusted data has become a baseline expectation for users, applications and automated systems. Traditional DataOps models, built on manual effort and human triage, cannot keep pace with this always active demand. AI agents are emerging as the operational backbone, ensuring consistent data availability, reinforcing trustworthiness and enabling a level of scale that manual processes cannot achieve ...

For decades, trust in the digital workplace rested on familiar signals. We trusted faces on video calls, voices on the phone, and emails that appeared to come from people we knew. These cues felt human and intuitive. They anchored how decisions were made, approvals were granted, and access was authorized. AI-powered deepfakes have quietly broken that model ...

Cloud migration was supposed to be a one-way door. For most enterprises, it turns out it isn't. Cloud data repatriation is a real and growing trend. A new survey ... finds that 89% of organizations plan to expand their on-premises infrastructure footprint over the next two years — and 75% have already moved at least some workloads back from public cloud in the past 24 months. The findings point to a broad rethinking of where data belongs ...

Over the past few years, large language models (LLMs) have revolutionized the software industry. Given their ability to excel at multi-step reasoning, LLMs have helped enterprises streamline workflows and adapt to the unknown. However, employing such models comes with sky-high costs, latency issues, and limited flexibility. In the realm of IT operations, it is generally wiser to employ smaller, domain-specific models instead ...

For years, DevOps teams operated under a simple assumption: collect enough telemetry, and you can find and fix any problem. That assumption is breaking down. Modern enterprises now operate across microservices, hybrid cloud environments, APIs, Kubernetes, and highly automated delivery pipelines. Releases happen continuously, dependencies shift constantly, and failures spread faster than teams can diagnose them ...

New Relic surveyed IT and engineering leaders from the media and entertainment (M&E) sector to understand what's working — and where challenges persist with their observability practices. The findings reveal how M&E organizations are navigating rising platform complexity, audience expectations, and AI-driven change. Below are five takeaways that stand out ...

Let me start with something I've seen play out more times than I can count. A team hits a wall with the cloud. Costs creep up, then spike. Performance starts to feel inconsistent. Someone in finance asks a simple question like "why did this double?" and nobody has a clean answer ... Maybe this isn't the right place for everything. That realization feels like a breakthrough, like you've identified the problem. In reality, you've just identified the starting line ...

In MEAN TIME TO INSIGHT Episode 24, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses network observability tool sprawl ... 

In cloud-native systems, scaling is often as simple as moving a slider. For on-premise databases, the stakes are different. Over-provisioning hardware is expensive. Under-provisioning leads to performance bottlenecks that are difficult to fix once the equipment is in the rack ...