BMC Helix Available on Microsoft Azure
November 08, 2018
Share this

BMC announced the availability of the BMC Helix Cognitive Service Management solution on Microsoft Azure, using the power of containers. Enterprises can now run BMC Helix on their cloud of choice, including Azure, AWS, and BMC Cloud.

Expanding the availability of the BMC Helix offering introduced in June 2018, BMC also announced the availability of BMC Helix Discovery as a cloud service, which helps businesses discover assets and services across on-premise and multi-cloud environments including Azure, AWS, OpenStack, Cloud Foundry, Google Cloud, and more.

“The power of containers enables BMC Helix to run on the customers’ cloud of choice and significantly improves the operational efficiencies to deliver speed, scale, and cost savings,” said Nayaki Nayyar, President, Digital Services Management at BMC. “In addition, with Helix Discovery, our customers have a choice to consume Discovery as a cloud service or on-prem solution.”

Judy Meyer, VP of ISVs, One Commercial Partner, Microsoft Corp. said, “As cloud technology transforms every business and every industry, our customers are looking for trusted business applications to help accelerate their digital transformation. We are taking our collaboration to the next level with this new capability to run Helix on Microsoft Azure.”

With the new support for Azure, BMC is enabling enterprises to transform ITSM into cognitive service management in the cloud of their choice, and leverage the power of containers to provide a scalable and elastic service platform that simplifies the management of their increasingly complex IT environments.

At the core of the BMC Helix Cognitive Service Management offering are three key attributes, including cloud, containers, and cognitive capabilities. The offering includes:

- BMC Helix Discovery: Helps businesses discover assets and services across on-premises and multi-cloud environments.

- BMC Helix Remedy: Delivers predictive service management through auto-classification, assignment, and routing of incidents; embedded multi-cloud capabilities to broker incidents, changes, and releases across cloud providers.

- BMC Helix Business Workflows: Enables extension beyond IT to lines of business like HR, facilities, and procurement.

- BMC Helix Digital Workplace: Provides omni-channel conversational experiences for end users beyond web to Slackbot, Chatbot, SMSbot, and Skypebot.

- BMC Helix Innovation Suite: Offers a cloud-native microservices-based platform that helps companies extend, customize, and integrate through REST APIs.

Share this

The Latest

September 12, 2019

Multichannel marketers report that mobile-friendly websites have emerged as a dominant engagement channel for their brands, according to Gartner. However, Gartner research has found that too many organizations build their mobile websites without accurate knowledge about, or regard for, their customer's mobile preferences ...

September 11, 2019

Do you get excited when you discover a new service from one of the top three public clouds or a new public cloud provider? I do. But every time you feel excited about new cloud offerings, you should also feel a twinge of fear. Because in the tech world, each time we introduce something new we also add a new point of failure for our application and potentially a service we are stuck with. This is why thinking about the long-tail cloud for your organization is important ...

September 10, 2019

A solid start to migration can be approached three ways — all of which are ladder up to adopting a Software Intelligence strategy ...

September 09, 2019

Many aren't doing the due diligence needed to properly assess and facilitate a move of applications to the cloud. This is according to the recent 2019 Cloud Migration Report which revealed half of IT leaders at banks, insurance and telecommunications companies do not conduct adequate risk assessments prior to moving apps over to the cloud. Essentially, they are going in blind and expecting everything to turn out ok. Spoiler alert: It doesn't ...

September 05, 2019

Research conducted by Aite Group uncovered more than 80 global eCommerce sites that were actively being compromised by Magecart groups, according to a new report, In Plain Sight II: On the Trail of Magecart ...

September 04, 2019

In this blog, I'd like to expand beyond the TAP and look at the role Packet Brokers play in an organization's visibility architecture. Here are 5 common mistakes that are made when deploying Packet Brokers, and how to avoid them ...

August 29, 2019

Over the last several years, EMA research found that enterprises are actively expanding their use of network automation tools.To understand these automation projects more fully, EMA has completed a new study, titled "Enterprise Network Automation for 2020 and Beyond" ...

August 28, 2019

Data modernization and cloud migration are reaching a tipping point among large and medium-sized businesses as many companies double their data footprints once or twice a year, according to a new Deloitte survey ...

August 27, 2019

Digital transformation is a journey, not a destination. Your enterprise needs the right insights to drive a continuous process that can create positive user experiences and improved efficiencies before, during, and after the implementation of SAP S/4HANA ...

August 26, 2019

The widespread, ongoing adoption of innovative technologies related to SD-WAN, cloud services, 5G, etc. means that today's networks are in a constant state of flux. Although these technologies offer tremendous business benefits, they can also add tremendous complexity as well, creating major obstacles that prevent network agility ...