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BMC Helix Available on Microsoft Azure

BMC announced the availability of the BMC Helix Cognitive Service Management solution on Microsoft Azure, using the power of containers. Enterprises can now run BMC Helix on their cloud of choice, including Azure, AWS, and BMC Cloud.

Expanding the availability of the BMC Helix offering introduced in June 2018, BMC also announced the availability of BMC Helix Discovery as a cloud service, which helps businesses discover assets and services across on-premise and multi-cloud environments including Azure, AWS, OpenStack, Cloud Foundry, Google Cloud, and more.

“The power of containers enables BMC Helix to run on the customers’ cloud of choice and significantly improves the operational efficiencies to deliver speed, scale, and cost savings,” said Nayaki Nayyar, President, Digital Services Management at BMC. “In addition, with Helix Discovery, our customers have a choice to consume Discovery as a cloud service or on-prem solution.”

Judy Meyer, VP of ISVs, One Commercial Partner, Microsoft Corp. said, “As cloud technology transforms every business and every industry, our customers are looking for trusted business applications to help accelerate their digital transformation. We are taking our collaboration to the next level with this new capability to run Helix on Microsoft Azure.”

With the new support for Azure, BMC is enabling enterprises to transform ITSM into cognitive service management in the cloud of their choice, and leverage the power of containers to provide a scalable and elastic service platform that simplifies the management of their increasingly complex IT environments.

At the core of the BMC Helix Cognitive Service Management offering are three key attributes, including cloud, containers, and cognitive capabilities. The offering includes:

- BMC Helix Discovery: Helps businesses discover assets and services across on-premises and multi-cloud environments.

- BMC Helix Remedy: Delivers predictive service management through auto-classification, assignment, and routing of incidents; embedded multi-cloud capabilities to broker incidents, changes, and releases across cloud providers.

- BMC Helix Business Workflows: Enables extension beyond IT to lines of business like HR, facilities, and procurement.

- BMC Helix Digital Workplace: Provides omni-channel conversational experiences for end users beyond web to Slackbot, Chatbot, SMSbot, and Skypebot.

- BMC Helix Innovation Suite: Offers a cloud-native microservices-based platform that helps companies extend, customize, and integrate through REST APIs.

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BMC Helix Available on Microsoft Azure

BMC announced the availability of the BMC Helix Cognitive Service Management solution on Microsoft Azure, using the power of containers. Enterprises can now run BMC Helix on their cloud of choice, including Azure, AWS, and BMC Cloud.

Expanding the availability of the BMC Helix offering introduced in June 2018, BMC also announced the availability of BMC Helix Discovery as a cloud service, which helps businesses discover assets and services across on-premise and multi-cloud environments including Azure, AWS, OpenStack, Cloud Foundry, Google Cloud, and more.

“The power of containers enables BMC Helix to run on the customers’ cloud of choice and significantly improves the operational efficiencies to deliver speed, scale, and cost savings,” said Nayaki Nayyar, President, Digital Services Management at BMC. “In addition, with Helix Discovery, our customers have a choice to consume Discovery as a cloud service or on-prem solution.”

Judy Meyer, VP of ISVs, One Commercial Partner, Microsoft Corp. said, “As cloud technology transforms every business and every industry, our customers are looking for trusted business applications to help accelerate their digital transformation. We are taking our collaboration to the next level with this new capability to run Helix on Microsoft Azure.”

With the new support for Azure, BMC is enabling enterprises to transform ITSM into cognitive service management in the cloud of their choice, and leverage the power of containers to provide a scalable and elastic service platform that simplifies the management of their increasingly complex IT environments.

At the core of the BMC Helix Cognitive Service Management offering are three key attributes, including cloud, containers, and cognitive capabilities. The offering includes:

- BMC Helix Discovery: Helps businesses discover assets and services across on-premises and multi-cloud environments.

- BMC Helix Remedy: Delivers predictive service management through auto-classification, assignment, and routing of incidents; embedded multi-cloud capabilities to broker incidents, changes, and releases across cloud providers.

- BMC Helix Business Workflows: Enables extension beyond IT to lines of business like HR, facilities, and procurement.

- BMC Helix Digital Workplace: Provides omni-channel conversational experiences for end users beyond web to Slackbot, Chatbot, SMSbot, and Skypebot.

- BMC Helix Innovation Suite: Offers a cloud-native microservices-based platform that helps companies extend, customize, and integrate through REST APIs.

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According to Auvik's 2025 IT Trends Report, 60% of IT professionals feel at least moderately burned out on the job, with 43% stating that their workload is contributing to work stress. At the same time, many IT professionals are naming AI and machine learning as key areas they'd most like to upskill ...

Businesses that face downtime or outages risk financial and reputational damage, as well as reducing partner, shareholder, and customer trust. One of the major challenges that enterprises face is implementing a robust business continuity plan. What's the solution? The answer may lie in disaster recovery tactics such as truly immutable storage and regular disaster recovery testing ...

IT spending is expected to jump nearly 10% in 2025, and organizations are now facing pressure to manage costs without slowing down critical functions like observability. To meet the challenge, leaders are turning to smarter, more cost effective business strategies. Enter stage right: OpenTelemetry, the missing piece of the puzzle that is no longer just an option but rather a strategic advantage ...

Amidst the threat of cyberhacks and data breaches, companies install several security measures to keep their business safely afloat. These measures aim to protect businesses, employees, and crucial data. Yet, employees perceive them as burdensome. Frustrated with complex logins, slow access, and constant security checks, workers decide to completely bypass all security set-ups ...

Image
Cloudbrink's Personal SASE services provide last-mile acceleration and reduction in latency

In MEAN TIME TO INSIGHT Episode 13, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at EMA discusses hybrid multi-cloud networking strategy ... 

In high-traffic environments, the sheer volume and unpredictable nature of network incidents can quickly overwhelm even the most skilled teams, hindering their ability to react swiftly and effectively, potentially impacting service availability and overall business performance. This is where closed-loop remediation comes into the picture: an IT management concept designed to address the escalating complexity of modern networks ...

In 2025, enterprise workflows are undergoing a seismic shift. Propelled by breakthroughs in generative AI (GenAI), large language models (LLMs), and natural language processing (NLP), a new paradigm is emerging — agentic AI. This technology is not just automating tasks; it's reimagining how organizations make decisions, engage customers, and operate at scale ...

In the early days of the cloud revolution, business leaders perceived cloud services as a means of sidelining IT organizations. IT was too slow, too expensive, or incapable of supporting new technologies. With a team of developers, line of business managers could deploy new applications and services in the cloud. IT has been fighting to retake control ever since. Today, IT is back in the driver's seat, according to new research by Enterprise Management Associates (EMA) ...

In today's fast-paced and increasingly complex network environments, Network Operations Centers (NOCs) are the backbone of ensuring continuous uptime, smooth service delivery, and rapid issue resolution. However, the challenges faced by NOC teams are only growing. In a recent study, 78% state network complexity has grown significantly over the last few years while 84% regularly learn about network issues from users. It is imperative we adopt a new approach to managing today's network experiences ...

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From growing reliance on FinOps teams to the increasing attention on artificial intelligence (AI), and software licensing, the Flexera 2025 State of the Cloud Report digs into how organizations are improving cloud spend efficiency, while tackling the complexities of emerging technologies ...