BMC Software introduced a new Application Performance Management (APM) SaaS offering with Akamai integration.

The new offering delivers enterprise-grade APM capabilities as a service, providing quick time to value and making APM available to every enterprise that cares about application performance.

The solution integrates deep end-user experience monitoring and server-side, backend monitoring into the same management console with a SaaS delivery model. The result provides enterprises with a complete picture of application performance as seen by end users in real-time.

The new solution also delivers advanced integration with Akamai's EdgeConnect service, providing customers with extensive insight into application performance as seen by end users, even when portions of an application are being delivered using the Akamai Intelligent Platform.

BMC pioneered an approach to APM that allows IT staff to monitor the actual experience of each end user. Today's web-scale applications are much more complex, however, and often use performance optimization technologies such as content delivery networks and caching to improve the end user experience.

BMC's new release provides integration with Akamai's EdgeConnect service, providing IT staff insight into the total end-user experience, whatever the source of the content.

In addition to detecting outages and slow performance, BMC APM can help IT staff identify the best Akamai caching and acceleration strategy, improving performance even further.

"BMC's APM as a Service offering provides a very robust, end-user centric solution for companies to gain complete performance visibility for applications deployed in the public, private, and hybrid Cloud," said Tim Knudsen, Akamai's Sr. Director of Business Development for Emerging Products. "Leveraging our long-term partnership, Akamai and BMC worked closely to integrate Akamai's EdgeConnect service with BMC's offering to provide customers with unprecedented visibility in a Cloud-based model that delivers immediate and actionable visibility so IT can ensure the optimal end-user experience for their business partners."

BMC's APM-as-a-Service offering provides newly architected, Cloud-optimized application diagnostics capabilities that help users diagnose application performance problems quickly and easily. The new diagnostics can pinpoint application delays down to an individual line of code on applications. Built to run in complex, hybrid Cloud environments, the new diagnostics capabilities are firewall friendly and have a low server footprint, reducing server CPU requirements by more than half compared to traditional solutions.

BMC's APM-as-a-Service solution combines BMC End User Experience Management as a Service, BMC Application Diagnostics as a Service, and supports integration with Akamai's EdgeConnect to provide end-to-end performance monitoring.

This new solution delivers a number of important benefits:

- Quick time to value with flexible, non-intrusive deployment options for cloud, SaaS and on-premises environments

- Ease of use, with a single, integrated console for end-to-end application performance management

- Convenient management of end-user performance, regardless of where users are, what path the network traffic takes, or where the application is hosted

"The fact is, when IT isn't working for end users, it isn't working at all," said Ali Hedayati, BMC VP and GM for Application Management. "With our user-centric approach to application performance management, companies can be sure that their customers, their employees and their business partners are all getting the maximum leverage from their IT investment."