Bugsnag Launches New Error Monitoring Features
May 25, 2021
Share this

Bugsnag, a SmartBear company, announced new error monitoring capabilities to help drastically simplify application development, enabling organizations to drive greater business results with an improved user experience.

The new features support code ownership and accelerate the debugging process for better collaboration and team alignment. Recent data shows that when engineering teams grow to over 100 employees, debugging code becomes increasingly more complicated, making it more difficult to maintain a higher stability. Bugsnag’s new features eliminate that risk and complexity, especially for large engineering teams, allowing them to deliver a better, more stable user experience.

“Most apps have a variety of engineers, including separate engineering teams, working from a single code base. When something goes wrong, all engineers are alerted about the software bug. They then have to figure out where the error occurred and who is responsible for fixing it, which is a cumbersome and inefficient process,” said James Smith, SVP of the Bugsnag Product Group at SmartBear. “Bugsnag’s new features eliminate this guesswork and deliver true code ownership so engineering teams can easily identify, own, prioritize and remedy bugs. When organizations can quickly stabilize apps, the customer’s digital experience improves significantly, ultimately helping to boost critical business outcomes. In addition, engineering teams become more cost- and time-efficient, freeing them to take on other projects and build new features.”

Bugsnag’s latest features allow customers to:

- Gain visibility beyond crashes in mobile apps with NDK Stack Frames and iOS app hangs: To mitigate Application Not Responding errors (ANRs), Bugsnag has introduced NDK stack frames. The new NDK stack frames, along with the existing JVM stack traces, provide complete visibility into the section of code that was running when an ANR occurred, allowing engineers to easily investigate and fix ANRs. Bugsnag provides visibility into iOS app hangs, with complete diagnostics including stack traces and breadcrumbs, to help correct both fatal and non-fatal iOS app hangs.

- Drive code ownership and increase team alignment with multiple issue trackers: Bugsnag’s new features support code ownership with automatic error alerts, sending notifications about bugs to the specific team that owns the problematic part of the codebase, regardless of the type of tracker they use. This ensures that only the correct team is made aware of a bug, rather than sending error alerts to all engineering teams, which makes it difficult to determine which team should fix a problem.

- Use powerful diagnostics to fix errors with advanced filterable breadcrumbs, jailbroken device detection, and app crashed on launch identification: New capabilities expedite the process of identifying and correcting bugs by giving engineers the ability to search and filter the user interaction breadcrumbs collected for each error. Teams can select the type of breadcrumb or search with keywords. As a result, engineering teams can filter by specific user actions or network requests to investigate what the user was doing in the run up to the error. With an updated average device state analysis, engineering teams can quickly understand if the application was being used on a jailbroken iOS or rooted Android device when the error occurred. For multi-platform applications, such as React Native and Unity, engineers can now easily see if each error is affecting iOS or Android users. There are also new diagnostics to help engineers Identify whether a crash occurred while the app was launching and filter by this error detail to prioritize fixing these high impact crashes.

- Streamline error prioritization with enhanced snoozing and Microsoft Teams integration: Bugsnag enables engineering teams to also snooze errors until they impact a customized number of users, so teams are only alerted once a bug causes a significant enough problem. The update also includes a new integration with Microsoft Teams, allowing engineers to receive alerts in Teams when Bugsnag identifies errors. Like the snooze options, these alerts are also fully customizable, making it easier for engineers to prioritize the most serious errors.

Share this

The Latest

June 29, 2022

When it comes to AIOps predictions, there's no question of AI's value in predictive intelligence and faster problem resolution for IT teams. In fact, Gartner has reported that there is no future for IT Operations without AIOps. So, where is AIOps headed in five years? Here's what the vendors and thought leaders in the AIOps space had to share ...

June 27, 2022

A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for this growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation ...

June 27, 2022

Hybrid work adoption and the accelerated pace of digital transformation are driving an increasing need for automation and site reliability engineering (SRE) practices, according to new research. In a new survey almost half of respondents (48.2%) said automation is a way to decrease Mean Time to Resolution/Repair (MTTR) and improve service management ...

June 23, 2022

Digital businesses don't invest in monitoring for monitoring's sake. They do it to make the business run better. Every dollar spent on observability — every hour your team spends using monitoring tools or responding to what they reveal — should tie back directly to business outcomes: conversions, revenues, brand equity. If they don't? You might be missing the forest for the trees ...

June 22, 2022

Every day, companies are missing customer experience (CX) "red flags" because they don't have the tools to observe CX processes or metrics. Even basic errors or defects in automated customer interactions are left undetected for days, weeks or months, leading to widespread customer dissatisfaction. In fact, poor CX and digital technology investments are costing enterprises billions of dollars in lost potential revenue ...

June 21, 2022

Organizations are moving to microservices and cloud native architectures at an increasing pace. The primary incentive for these transformation projects is typically to increase the agility and velocity of software release and product innovation. These dynamic systems, however, are far more complex to manage and monitor, and they generate far higher data volumes ...

June 16, 2022

Global IT teams adapted to remote work in 2021, resolving employee tickets 23% faster than the year before as overall resolution time for IT tickets went down by 7 hours, according to the Freshservice Service Management Benchmark Report from Freshworks ...

June 15, 2022

Once upon a time data lived in the data center. Now data lives everywhere. All this signals the need for a new approach to data management, a next-gen solution ...

June 14, 2022

Findings from the 2022 State of Edge Messaging Report from Ably and Coleman Parkes Research show that most organizations (65%) that have built edge messaging capabilities in house have experienced an outage or significant downtime in the last 12-18 months. Most of the current in-house real-time messaging services aren't cutting it ...

June 13, 2022
Today's users want a complete digital experience when dealing with a software product or system. They are not content with the page load speeds or features alone but want the software to perform optimally in an omnichannel environment comprising multiple platforms, browsers, devices, and networks. This calls into question the role of load testing services to check whether the given software under testing can perform optimally when subjected to peak load ...