CA Technologies has released CA Application Performance Management (CA APM) 9.1, a unified application, infrastructure and network performance solution.
CA APM gives customers better control of the end-user experience by providing improved visibility across hybrid-cloud infrastructure.
Powered by its unique transaction model, CA APM provides a single source-of-truth on business transaction performance that helps customers to:
• Get better control of the end-user experience with an increased understanding of how application, network and infrastructure components affect service quality; how effective the network is at delivering applications to users; and how well the hybrid-cloud infrastructure is delivering against business objectives and SLAs
• Boost IT productivity and increase collaboration among diverse IT teams responsible for assuring optimal performance of revenue-generating services, avoiding expensive and time-consuming war-room approaches to problem resolution
• Adapt to constantly changing IT environments and simplify management of complex, composite application infrastructures by monitoring all transactions from start-to-finish across physical, hybrid-cloud and mainframe environments
With its holistic view, CA APM is supporting customers as they transition to delivering business services versus simply managing IT components. CA APM provides the critical “assure” element in the Business Service Innovation value roadmap customized for each customer’s business goals: new levels of speed, innovation, performance and cost/risk efficiencies.
Key new features and benefits of CA APM include:
Get Complete Control of the End-User Experience
• Unified End-User Experience Monitoring: Unifies end-user experience and network performance monitoring through a single appliance that provides a single source-of-truth on how network behavior impacts the end-user experience, making it faster and easier to identify, diagnose and resolve transaction performance problems caused by the network.
• Expanded Support for Adobe Flex and Non-Web Applications: Expands visibility into and monitoring of Flex and non-Web applications to provide a more complete view of the end-user experience across a broad range of Web, non-Web and rich Internet applications.
Enhance Visibility AcrossHybrid-Cloud Infrastructure
• Infrastructure-Aware Application Triage: Expands visibility into dependent hybrid-cloud infrastructure components to quickly identify, diagnose and resolve transaction performance problems caused by networks, servers and databases. Performance data and infrastructure events are presented in an intuitive graphical map that provides a 360-degree view of components impacting the end-user experience, empowering organizations to accelerate problem resolution, boost IT productivity and increase collaboration among diverse IT teams.
• Private-Cloud Application Triage: Expands visibility into virtual infrastructure to proactively identify, diagnose and resolve transaction performance issues in private-cloud environments. Performance data and virtual infrastructure events are presented in the same intuitive graphical map to pinpoint and fix problems before end-users and revenue-generating services are affected.
Optimize and Simplify APM for Rapid Time-to-Value and Higher ROI
• Lean Agent: Optimizes the industry-leading CA APM agent technology to run even more efficiently and effectively in large, production and pre-production environments.
• Bullet-Proof Management: Strengthens and optimizes the CA APM Enterprise Manager for large, heterogeneous and complex hybrid-cloud environments to deliver even more value and higher ROI.
CA APM monitors all web and non-web transactions in real time as they traverse the hybrid-cloud infrastructure (physical, virtual, cloud and mainframe) to help proactively identify, diagnose and resolve problems before end users are affected and assure service-delivery levels meet business objectives.
By mapping all transactions to the supporting infrastructure, CA APM provides a thorough understanding of the end-user experience that allows application support and network operations teams to pinpoint failing components and bottlenecks quickly, identify high-value transactions that may be at risk and prioritize incidents based on business impact.
This business-centric approach delivers the vital visibility required to optimize the performance of critical transactions and revenue-generating services, and put customers firmly in control of the end-user experience.
“Unlike vendor offerings that require multiple domain tools and costly IT resources, CA APM is a single product designed to deliver a complete, 360-degree view of the end-user experience by linking business transaction performance to the dependent application, network and infrastructure components,” said Mike Sargent, GM, Service Assurance, CA Technologies. “This comprehensive view empowers customers to be in complete control of the end-user experience, and rapidly isolate, diagnose and resolve problems across disparate technology silos.”
To help you stay on top of the ever-evolving tech scene, Automox IT experts shake the proverbial magic eight ball and share their predictions about tech trends in the coming year. From M&A frenzies to sustainable tech and automation, these forecasts paint an exciting picture of the future ...
Incident management processes are not keeping pace with the demands of modern operations teams, failing to meet the needs of SREs as well as platform and ops teams. Results from the State of DevOps Automation and AI Survey, commissioned by Transposit, point to an incident management paradox. Despite nearly 60% of ITOps and DevOps professionals reporting they have a defined incident management process that's fully documented in one place and over 70% saying they have a level of automation that meets their needs, teams are unable to quickly resolve incidents ...
Today, in the world of enterprise technology, the challenges posed by legacy Virtual Desktop Infrastructure (VDI) systems have long been a source of concern for IT departments. In many instances, this promising solution has become an organizational burden, hindering progress, depleting resources, and taking a psychological and operational toll on employees ...
Within retail organizations across the world, IT teams will be bracing themselves for a hectic holiday season ... While this is an exciting opportunity for retailers to boost sales, it also intensifies severe risk. Any application performance slipup will cause consumers to turn their back on brands, possibly forever. Online shoppers will be completely unforgiving to any retailer who doesn't deliver a seamless digital experience ...
Black Friday is a time when consumers can cash in on some of the biggest deals retailers offer all year long ... Nearly two-thirds of consumers utilize a retailer's web and mobile app for holiday shopping, raising the stakes for competitors to provide the best online experience to retain customer loyalty. Perforce's 2023 Black Friday survey sheds light on consumers' expectations this time of year and how developers can properly prepare their applications for increased online traffic ...
This holiday shopping season, the stakes for online retailers couldn't be higher ... Even an hour or two of downtime for a digital storefront during this critical period can cost millions in lost revenue and has the potential to damage brand credibility. Savvy retailers are increasingly investing in observability to help ensure a seamless, omnichannel customer experience. Just ahead of the holiday season, New Relic released its State of Observability for Retail report, which offers insight and analysis on the adoption and business value of observability for the global retail/consumer industry ...
As organizations struggle to find and retain the talent they need to manage complex cloud implementations, many are leaning toward hybrid cloud as a solution ... While it's true that using the cloud is not a "one size fits all" proposition, it is clear that both large and small companies prefer a hybrid cloud model ...
In the same way a city is a sum of its districts and neighborhoods, complex IT systems are made of many components that continually interact. Observability requires a comprehensive and connected view of all aspects of the system, including even some that don't directly relate to its technological innards ...
Multicasting in this context refers to the process of directing data streams to two or more destinations. This might look like sending the same telemetry data to both an on-premises storage system and a cloud-based observability platform concurrently. The two principal benefits of this strategy are cost savings and service redundancy ...