Catchpoint Symphony Released
March 23, 2022
Share this

Catchpoint announced the release of Catchpoint Symphony, its newest User Experience (UX) platform enabling observability and monitoring practitioners to accelerate optimization of digital experience, services, and web applications.

Reimagining the fragmented observability market, Catchpoint Symphony has been designed from the ground up with input from hundreds of practitioners and extensive usability studies and is developed for Catchpoint’s existing user base of site reliability engineers, monitoring and observability strategists and network architects. Symphony is highly intuitive, easy to onboard with and utilize. It delivers a common toolset with efficient, simplified and results-driven workflows and is highly extensible. Built on a completely new and modern technology stack, the Symphony UX is unleashing the power of Catchpoint’s Observability Network which is the largest and most advanced in the industry. Customers will be able to perform more advanced testing and monitoring, analyze and correlate broader data sets, collected from even more telemetry sources. In addition, Symphony is enabling faster product innovation – the speed at which new capabilities can be added to the Portal has increased exponentially.

“Enterprises increasingly rely on public infrastructure to deliver services and reach users globally – commercial Internet, multi-access edge computing (MEC), multi-CDNs, Internet security, hybrid-cloud, and SaaS,” said Mehdi Daoudi, CEO at Catchpoint. “Although the business benefits of leveraging public infrastructure are tremendous, it introduces a lot of complexity and dangerous blind spots, leaving our customers vulnerable to business impacting outages. It also makes it harder to identify and troubleshoot issues proactively before they impact digital user experience. With Symphony and the Catchpoint platform, our customers can remove the inherit public infrastructure blind spots and can identify and fix problems faster than before.”

Using Symphony, IT departments can quickly visualize user experience, service, application, and network performance across all data sources, including real user monitoring (RUM) browser data, BGP and network data, user sentiment and proactive tests. Based on test comparisons, Symphony outperforms legacy UX systems by 83%, cutting performance issue identification down to within a 10-second timeframe.

Share this

The Latest

March 27, 2024

Nearly all (99%) globa IT decision makers, regardless of region or industry, recognize generative AI's (GenAI) transformative potential to influence change within their organizations, according to The Elastic Generative AI Report ...

March 27, 2024

Agent-based approaches to real user monitoring (RUM) simply do not work. If you are pitched to install an "agent" in your mobile or web environments, you should run for the hills ...

March 26, 2024

The world is now all about end-users. This paradigm of focusing on the end-user was simply not true a few years ago, as backend metrics generally revolved around uptime, SLAs, latency, and the like. DevOps teams always pitched and presented the metrics they thought were the most correlated to the end-user experience. But let's be blunt: Unless there was an egregious fire, the correlated metrics were super loose or entirely false ...

March 25, 2024

This year, New Relic published the State of Observability for Financial Services and Insurance Report to share insights derived from the 2023 Observability Forecast on the adoption and business value of observability across the financial services industry (FSI) and insurance sectors. Here are seven key takeaways from the report ...

March 22, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 2, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and AIOps ...

March 21, 2024

In the course of EMA research over the last twelve years, the message for IT organizations looking to pursue a forward path in AIOps adoption is overall a strongly positive one. The benefits achieved are growing in diversity and value ...

March 20, 2024

Today, as enterprises transcend into a new era of work, surpassing the revolution, they must shift their focus and strategies to thrive in this environment. Here are five key areas that organizations should prioritize to strengthen their foundation and steer themselves through the ever-changing digital world ...

March 19, 2024

If there's one thing we should tame in today's data-driven marketing landscape, this would be data debt, a silent menace threatening to undermine all the trust you've put in the data-driven decisions that guide your strategies. This blog aims to explore the true costs of data debt in marketing operations, offering four actionable strategies to mitigate them through enhanced marketing observability ...

March 18, 2024

Gartner has highlighted the top trends that will impact technology providers in 2024: Generative AI (GenAI) is dominating the technical and product agenda of nearly every tech provider ...

March 15, 2024

In MEAN TIME TO INSIGHT Episode 4 - Part 1, Shamus McGillicuddy, VP of Research, Network Infrastructure and Operations, at Enterprise Management Associates (EMA) discusses artificial intelligence and network management ...