Centreon Partners With Solucions IM
October 18, 2021
Share this

Centreon and Solucions IM announced a partnership to better support the needs of Spanish organizations for business-aware monitoring.

Based in Catalonia, Solucions IM has built over the years an extensive service and solution portfolio entirely focused on IT monitoring, helping businesses gain crucial visibility on their operations through perfectly tailored support for design, implementation, integration and migration, as well as outsourced monitoring. With this partnership, the company is strengthening its portfolio to provide clients the advanced benefits of end-to-end, business-aware monitoring.

With a fully integrated service offer centered on monitoring and a highly personalized approach to consulting, Solucions IM’s mission is crystal clear: support all monitoring needs so businesses can deliver their best performance.

“Centreon offers a solution focused on monitoring workflows, on top of offering a holistic view of infrastructure,” explains Elisabeth Buxadé, GM at Solucions IM. “With this partnership, we’re matching the needs of clients with larger IT environments. They need constant visibility over their IT services and constant vigilance on how the business is performing, which business-aware monitoring provides, to guarantee best service level and operational performance.”

Centreon and Solucions IM are joining forces as monitoring plays a larger role in organizations.

“In 90% of organizations, expectations are that IT teams share business-oriented KPIs, and overall, we see businesses transitioning towards a culture of observability,” explains Marc-Antoine Hostier, CRO at Centreon. “This is generating demand for our solutions, which enable that observability,” he concludes.

Elisabeth Buxadé notes that within organizations, the circle of final users for the IT monitoring platform is broadening to include a diversity of roles, from DevOps to business stakeholders. “We used to deal exclusively with IT staff, but as advanced solutions such as Centreon demonstrate value and ROI, even managers are discovering the benefits of a well designed and implemented IT monitoring solution,” she says. Solucions IM is committed to building strong relationships with customers, and this partnership aligns to the company’s service philosophy.

Solucions IM became a Centreon partner to make it even easier to deliver added value and convert Spanish organizations to a more intuitive and business-oriented approach to IT monitoring. “Centreon is helping us in our goal to provide additional benefits to IT monitoring, beyond the core need of ensuring IT runs optimally,” explains Elisabeth. “For example, one Centreon feature we like is the graphic rendition of the business perspective, which builds bridges between IT teams and their internal customers.”

Elisabeth reports that the immediate benefit of Solucions IM’s partnership with Centreon is that “we have reinforced our portfolio to include a solution that’s more focused on business, which is not something many tools can offer.” With two certified Centreon experts in their team, Solucions IM is better equipped than ever to provide customized support for a full range of needs, as organizations seek to run faultless operations, from IT production to revenue-generating activities like e-commerce to running crucial web applications.

Share this

The Latest

January 13, 2022

Gartner highlighted 6 trends that infrastructure and operations (I&O) leaders must start preparing for in the next 12-18 months ...

January 11, 2022

Technology is now foundational to financial companies' operations with many institutions relying on tech to deliver critical services. As a result, uptime is essential to customer satisfaction and company success, and systems must be subject to continuous monitoring. But modern IT architectures are disparate, complex and interconnected, and the data is too voluminous for the human mind to handle. Enter AIOps ...

January 11, 2022

Having a variety of tools to choose from creates challenges in telemetry data collection. Organizations find themselves managing multiple libraries for logging, metrics, and traces, with each vendor having its own APIs, SDKs, agents, and collectors. An open source, community-driven approach to observability will gain steam in 2022 to remove unnecessary complications by tapping into the latest advancements in observability practice ...

January 10, 2022

These are the trends that will set up your engineers and developers to deliver amazing software that powers amazing digital experiences that fuel your organization's growth in 2022 — and beyond ...

January 06, 2022

In a world where digital services have become a critical part of how we go about our daily lives, the risk of undergoing an outage has become even more significant. Outages can range in severity and impact companies of every size — while outages from larger companies in the social media space or a cloud provider tend to receive a lot of coverage, application downtime from even the most targeted companies can disrupt users' personal and business operations ...

January 05, 2022

Move fast and break things: A phrase that has been a rallying cry for many SREs and DevOps practitioners. After all, these teams are charged with delivering rapid and unceasing innovation to wow customers and keep pace with competitors. But today's society doesn't tolerate broken things (aka downtime). So, what if you can move fast and not break things? Or at least, move fast and rapidly identify or even predict broken things? It's high time to rethink the old rallying cry, and with AI and observability working in tandem, it's possible ...

January 04, 2022

AIOps is still relatively new compared to existing technologies such as enterprise data warehouses, and early on many AIOps projects suffered hiccups, the aftereffects of which are still felt today. That's why, for some IT Ops teams and leaders, the prospect of transforming their IT operations using AIOps is a cause for concern ...

December 16, 2021

This year is the first time APMdigest is posting a separate list of Remote Work Predictions. Due to the drastic changes in the way we work and do business since the COVID pandemic started, and how significantly these changes have impacted IT operations, APMdigest asked industry experts — from analysts and consultants to users and the top vendors — how they think the work from home (WFH) revolution will evolve into 2022, with a special focus on IT operations and performance. Here are some very interesting and insightful predictions that may change what you think about the future of work and IT ...

December 15, 2021

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry, and related technologies will evolve and impact business in 2022. Part 6 covers the user experience ...

December 14, 2021

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM, AIOps, Observability, OpenTelemetry, and related technologies will evolve and impact business in 2022. Part 5 covers ITSM ...