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Cherwell Releases Orchestration Pack for Microsoft Azure

Cherwell Software announced the availability of the Orchestration Pack for Microsoft Azure on the Cherwell mApp Exchange.

Available at no cost to all Cherwell customers, the Orchestration Pack for Azure works seamlessly in tandem with Cherwell Service Management, Cherwell’s ITSM platform, enabling its customers to better manage Azure workloads and VMs.

This Cherwell Service Management Orchestration Pack for Azure enables customers to automate and streamline the service request, provisioning, and change processes for Azure virtual machines (VMs). Users can easily procure and modify Azure VMs using an intuitive self-service portal, and IT departments can apply policies and processes for creating and maintaining VMs. Plus, because requests and changes live within Cherwell Service Management as the system of record, IT teams can track and document the path of work, improving governance while enhancing communications and services to their business users.

The Cherwell Service Management platform, available in the Azure Marketplace, is the ITSM solution of choice for the Microsoft platform and Azure, with powerful integrations for System Center Operations Manager and Configuration Manager, Skype for Business, Microsoft Outlook, Windows PowerShell, Microsoft Dynamics, and more. By bridging the gap between on-premises and cloud solutions, Cherwell Service Management helps customers more easily take advantage of hybrid cloud solutions, along with the rich services available through Azure.

“Cherwell Service Management provides a best-in-class platform for automating key IT processes and providing end users with better services. This release further accelerates IT’s ability to deliver value and minimize costs by leveraging the power of Microsoft’s cloud infrastructure and services. This is a key milestone in our product roadmap, and we are committed to driving further Cherwell innovations that enable enterprises to fully harness the power of Azure,” said Craig Harper, CEO of Cherwell.

"Cherwell’s customers benefit from the global scale and agility of Microsoft Azure,” said Nicole Herskowitz, senior director of product marketing, Microsoft Azure, Microsoft Corp. "We are pleased to see Cherwell’s commitment to helping our mutual customers manage their cloud services more effectively.”

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Cherwell Releases Orchestration Pack for Microsoft Azure

Cherwell Software announced the availability of the Orchestration Pack for Microsoft Azure on the Cherwell mApp Exchange.

Available at no cost to all Cherwell customers, the Orchestration Pack for Azure works seamlessly in tandem with Cherwell Service Management, Cherwell’s ITSM platform, enabling its customers to better manage Azure workloads and VMs.

This Cherwell Service Management Orchestration Pack for Azure enables customers to automate and streamline the service request, provisioning, and change processes for Azure virtual machines (VMs). Users can easily procure and modify Azure VMs using an intuitive self-service portal, and IT departments can apply policies and processes for creating and maintaining VMs. Plus, because requests and changes live within Cherwell Service Management as the system of record, IT teams can track and document the path of work, improving governance while enhancing communications and services to their business users.

The Cherwell Service Management platform, available in the Azure Marketplace, is the ITSM solution of choice for the Microsoft platform and Azure, with powerful integrations for System Center Operations Manager and Configuration Manager, Skype for Business, Microsoft Outlook, Windows PowerShell, Microsoft Dynamics, and more. By bridging the gap between on-premises and cloud solutions, Cherwell Service Management helps customers more easily take advantage of hybrid cloud solutions, along with the rich services available through Azure.

“Cherwell Service Management provides a best-in-class platform for automating key IT processes and providing end users with better services. This release further accelerates IT’s ability to deliver value and minimize costs by leveraging the power of Microsoft’s cloud infrastructure and services. This is a key milestone in our product roadmap, and we are committed to driving further Cherwell innovations that enable enterprises to fully harness the power of Azure,” said Craig Harper, CEO of Cherwell.

"Cherwell’s customers benefit from the global scale and agility of Microsoft Azure,” said Nicole Herskowitz, senior director of product marketing, Microsoft Azure, Microsoft Corp. "We are pleased to see Cherwell’s commitment to helping our mutual customers manage their cloud services more effectively.”

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In live financial environments, capital markets software cannot pause for rebuilds. New capabilities are introduced as stacked technology layers to meet evolving demands while systems remain active, data keeps moving, and controls stay intact. AI is no exception, and its opportunities are significant: accelerated decision cycles, compressed manual workflows, and more effective operations across complex environments. The constraint isn't the models themselves, but the architectural environments they enter ...

Like most digital transformation shifts, organizations often prioritize productivity and leave security and observability to keep pace. This usually translates to both the mass implementation of new technology and fragmented monitoring and observability (M&O) tooling. In the era of AI and varied cloud architecture, a disparate observability function can be dangerous. IT teams will lack a complete picture of their IT environment, making it harder to diagnose issues while slowing down mean time to resolve (MTTR). In fact, according to recent data from the SolarWinds State of Monitoring & Observability Report, 77% of IT personnel said the lack of visibility across their on-prem and cloud architecture was an issue ...

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Technology management is evolving, and in turn, so is the scope of FinOps. The FinOps Foundation recently updated their mission statement from "advancing the people who manage the value of cloud" to "advancing the people who manage the value of technology." This seemingly small change solidifies a larger evolution: FinOps practitioners have organically expanded to be focused on more than just cloud cost optimization. Today, FinOps teams are largely — and quickly — expanding their job descriptions, evolving into a critical function for managing the full value of technology ...

Enterprises are under pressure to scale AI quickly. Yet despite considerable investment, adoption continues to stall. One of the most overlooked reasons is vendor sprawl ... In reality, no organization deliberately sets out to create sprawling vendor ecosystems. More often, complexity accumulates over time through well-intentioned initiatives, such as enterprise-wide digital transformation efforts, point solutions, or decentralized sourcing strategies ...

Nearly every conversation about AI eventually circles back to compute. GPUs dominate the headlines while cloud platforms compete for workloads and model benchmarks drive investment decisions. But underneath that noise, a quieter infrastructure challenge is taking shape. The real bottleneck in enterprise AI is not processing power, it is the ability to store, manage and retrieve the relentless volumes of data that AI systems generate, consume and multiply ...

The 2026 Observability Survey from Grafana Labs paints a vivid picture of an industry maturing fast, where AI is welcomed with careful conditions, SaaS economics are reshaping spending decisions, complexity remains a defining challenge, and open standards continue to underpin it all ...

The observability industry has an evolving relationship with AI. We're not skeptics, but it's clear that trust in AI must be earned ... In Grafana Labs' annual Observability Survey, 92% said they see real value in AI surfacing anomalies before they cause downtime. Another 91% endorsed AI for forecasting and root cause analysis. So while the demand is there, customers need it to be trustworthy, as the survey also found that the practitioners most enthusiastic about AI are also the most insistent on explainability ...

In the modern enterprise, the conversation around AI has moved past skepticism toward a stage of active adoption. According to our 2026 State of IT Trends Report: The Human Side of Autonomous AI, nearly 90% of IT professionals view AI as a net positive, and this optimism is well-founded. We are seeing agentic AI move beyond simple automation to actively streamlining complex data insights and eliminating the manual toil that has long hindered innovation. However, as we integrate these autonomous agents into our ecosystems, the fundamental DNA of the IT role is evolving ...

AI workloads require an enormous amount of computing power ... What's also becoming abundantly clear is just how quickly AI's computing needs are leading to enterprise systems failure. According to Cockroach Labs' State of AI Infrastructure 2026 report, enterprise systems are much closer to failure than their organizations realize. The report ... suggests AI scale could cause widespread failures in as little as one year — making it a clear risk for business performance and reliability.