Nearly three-quarters (74%) of IT leaders are concerned that Internet of Things (IoT) performance problems could directly impact business operations and significantly damage revenues, according to a new report, entitled Overcoming the Complexity of Web-Scale IoT Applications: The Top 5 Challenges, commissioned by Dynatrace
This is mostly because 78% of CIOs said there is a risk that their organization will roll-out IoT strategies without having a plan or solution in place to manage the performance of the complex cloud ecosystems that underpin IoT rollouts.
In fact, 69% of CIOs predicted that IoT will become a major performance management burden as they struggle to overcome the escalating complexity of their modern enterprise cloud environments.
“Businesses across every industry are eagerly exploring IoT’s potential to engage new markets, drive new revenue and create stronger competitive advantage,” said Dave Anderson, Digital Performance Expert at Dynatrace. “However, IoT ecosystems and delivery chains are intricate and boundless, which creates unprecedented frequency of change, size and complexity in the cloud environments on which they are built. Enterprises are already struggling to master cloud complexity and now IoT substantially magnifies this challenge.”
The report looks at the challenges organizations face in maintaining seamless software experiences as they continue to roll-out IoT ecosystems. Key findings include:
The scale of IoT is too big to manage in a traditional way
■ 73% of CIOs worry that the number of third-parties and internal resources involved in IoT service delivery chains will make it incredibly difficult to identify who is responsible when performance problems arise.
■ 52% of CIOs say understanding the impact that IoT platform providers and network operators have on performance is a key challenge to managing user experience in IoT.
■ 75% of CIOs are concerned that problems within the platform or network layer that impact the performance of their applications could be hidden from them by an IoT service provider.
It is impossible to master IoT complexity manually
■ 84% of CIOs believe that AI capabilities and the ability to automate most of the processes that support IoT deployments will play a crucial role in the success of their IoT strategies.
IoT is losing its ability to meet user expectations
■ 70% of CIOs worry that consumer and user expectations for faster, fault free experiences could soon increase beyond what IT teams are able to deliver.
■ 69% of CIOs fear losing control over the user experience as the IoT delivery chain continues to become more convoluted.
■ 64% of CIOs are worried that the spiraling numbers of wearables could soon make it impossible to manage mobile performance for such devices.
IoT creates new user experience headaches
■ Ensuring that IoT device firmware updates and security patches don’t have a negative performance impact (62%).
■ Having the ability to track application behaviour on IoT devices as they interact with cloud services (60%).
■ Understanding the impact of IoT device performance on the user-experience (53%).
■ Mapping the rapidly growing IoT ecosystem as it expands (38%).
“If IoT is to deliver on its promise, organizations can’t afford to be overwhelmed by the complexity issues it presents – which is exactly what happens if an enterprise is using a traditional monitoring approach,” adds Anderson. “Platform-specific tools and do-it-yourself solutions aren’t built for web-scale, highly dynamic, complex cloud environments – they leave you cobbling together a mix of solutions which will never add up to a sophisticated platform that gives you a complete view of your environment and automated way of making sense of everything real time.
“Organizations need a new approach that works at scale and simplifies IoT cloud complexity; a software intelligence platform that uses AI and automation to provide full operational insights into vast ecosystems of IoT sensors, devices, gateways, applications, and underlying infrastructure. With answers at their fingertips, rather than just more data on glass, organizations will be poised to enjoy the benefit from all that IoT technologies have to offer.”
Survey Methodology: The report is based on a global survey of 800 CIOs in large enterprises with over 1,000 employees, conducted by Vanson Bourne and commissioned by Dynatrace. The sample included 200 respondents in the US, 100 in the UK, France, Germany, and China, and 50 in Australia, Singapore, Brazil and Mexico respectively.
Scaling DevOps and SRE practices is critical to accelerating the release of high-quality digital services. However, siloed teams, manual approaches, and increasingly complex tooling slow innovation and make teams more reactive than proactive, impeding their ability to drive value for the business, according to a new report from Dynatrace, Deep Cloud Observability and Advanced AIOps are Key to Scaling DevOps Practices ...
Over three quarters (79%) of database professionals are now using either a paid-for or in-house monitoring tool, according to a new survey from Redgate Software ...
Gartner announced the top strategic technology trends that organizations need to explore in 2022. With CEOs and Boards striving to find growth through direct digital connections with customers, CIOs' priorities must reflect the same business imperatives, which run through each of Gartner's top strategic tech trends for 2022 ...
Distributed tracing has been growing in popularity as a primary tool for investigating performance issues in microservices systems. Our recent DevOps Pulse survey shows a 38% increase year-over-year in organizations' tracing use. Furthermore, 64% of those respondents who are not yet using tracing indicated plans to adopt it in the next two years ...
Businesses are embracing artificial intelligence (AI) technologies to improve network performance and security, according to a new State of AIOps Study, conducted by ZK Research and Masergy ...
What may have appeared to be a stopgap solution in the spring of 2020 is now clearly our new workplace reality: It's impossible to walk back so many of the developments in workflow we've seen since then. The question is no longer when we'll all get back to the office, but how the companies that are lagging in their technological ability to facilitate remote work can catch up ...
The pandemic accelerated organizations' journey to the cloud to enable agile, on-demand, flexible access to resources, helping them align with a digital business's dynamic needs. We heard from many of our customers at the start of lockdown last year, saying they had to shift to a remote work environment, seemingly overnight, and this effort was heavily cloud-reliant. However, blindly forging ahead can backfire ...
SmartBear recently released the results of its 2021 State of Software Quality | Testing survey. I doubt you'll be surprised to hear that a "lack of time" was reported as the number one challenge to doing more testing, especially as release frequencies continue to increase. However, it was disheartening to see that a lack of time was also the number one response when we asked people to identify the biggest blocker to professional development ...
The role of the CIO is evolving with an increased focus on unlocking customer connections through service innovation, according to the 2021 Global CIO Survey. The study reveals the shift in the role of the CIO with the majority of CIO respondents stating innovation, operational efficiency, and customer experience as their top priorities ...
The perception of IT support has dramatically improved thanks to the successful response of service desks to the pandemic, lockdowns and working from home, according to new research from the Service Desk Institute (SDI), sponsored by Sunrise Software ...