The cloud and hybrid IT are a reality for the majority of organizations today, unlike just a few years ago when they were limited to early adopters. Today, we are in a new era in regards to how we work and how compute workloads are processed—one that is more global, interconnected, and flexible than ever — and organizations of all sizes are implementing cloud computing to better meet the demands of a modernized workforce. At the same time, the benefits of the cloud and hybrid IT introduce greater complexity and technology abstraction, and IT professionals are tasked with devising new and creative methods to monitor and manage this infrastructure in order to deliver the Quality of Service (QoS) end-users expect. All of this means hybrid IT can look drastically different from one organization to another; however, there are overarching trends worth exploring that paint a portrait of a modern hybrid IT organization.
To more closely examine the variety of ways in which IT departments and professionals around the world are evolving with the integration of cloud services, and the overall effect hybrid IT is having on their organizations and IT job roles, SolarWinds recently released the SolarWinds IT Trends Report 2017: Portrait of a Hybrid Organization. This annual study consists of survey-based research that explores significant trends, developments, and movements related to and directly affecting IT professionals.
The findings are based on a survey fielded in December 2016 that yielded responses from 205 IT practitioners, managers, and directors in the U.S. and Canada, from public and private sector small, mid-size, and enterprise companies whose organizations are leveraging cloud-based services for at least some IT infrastructure. The results help illustrate what a modern hybrid IT organization looks like — notably, they are realizing the cost benefits of the cloud, but continue to struggle with shifting job and skill dynamics.
Overall, the 2017 key findings show that today’s hybrid IT organizations are:
1. Moving applications, storage, and databases further into the cloud
■ In the past 12 months, IT professionals have migrated applications (74 percent), storage (50 percent), and databases (35 percent) to the cloud more than any other areas of IT
■ By weighted rank, the top three reasons for prioritizing these areas of their IT environments for migration were greatest potential for ROI/cost efficiency, availability, and elastic scalability, respectively
■ More than half (56 percent) said cost efficiency is one of their top three reasons for selecting the particular areas they have migrated to the cloud
2. Experiencing the cost efficiencies of the cloud
■ Nearly all (95 percent) organizations have migrated critical applications and IT infrastructure to the cloud over the past year, yet over two-thirds (69 percent) spend less than 40 percent of their annual IT budgets on cloud technology
■ Nearly half (45 percent) of organizations spend 70 percent or more of their annual IT budgets on on-premises (traditional) applications and infrastructure
■ Nearly 3 in 5 (59 percent) organizations have received either most or all expected cloud benefits (i.e., cost efficiency, availability, and scalability)
■ Cost efficiency is at times not enough to justify migration to the cloud: 35 percent migrated areas to the cloud that were ultimately brought back on-premises, mostly due to security/compliance issues and poor performance
3. Building and expanding cloud roles and skillsets for IT professionals
■ Over three-fifths (62 percent) of IT professionals indicated that hybrid IT has required them to acquire new skills, while 11 percent said it has altered their career path
■ Nearly three-fifths (57 percent) of organizations have already hired/reassigned IT personnel, or plan to do so, for the specific purpose of managing cloud technologies
■ The top cloud-related skill IT professionals improved over the past 12 months was monitoring/management tools and metrics (38 percent)
■ 63 percent said an IT staff skills gap was one of the five biggest hybrid IT challenges, while 46 percent said increased workload/responsibilities
■ Nearly half (46 percent) do not believe that IT professionals entering the workforce now possess the skills necessary to manage hybrid IT environments
4. Increasing in complexity and lacking visibility across the entire hybrid IT infrastructure
■ 7 out of 10 (69 percent) said their organizations currently use up to three cloud provider environments, with the largest percentage using two to three; however, one out of every 10 (9 percent) uses 10 or more
■ By weighted rank, the number one challenge created by hybrid IT is increased infrastructure complexity, followed by lack of control/visibility into the performance of cloud-based applications and infrastructure
Read Cloud Computing and Hybrid IT: Evolving Norms - Part 2, offering some recommendations for success in the hybrid IT era .
Recent EMA research explored the state of ESM. One of the many conclusions is that ESM is mainstream. Fully 87% have some level of ESM deployment. Not surprisingly, there is a significant divide between mature and relatively new deployments in terms of benefits derived, use of AI and automation, adoption levels, and number of non-IT areas being served from established ITSM implementations ...
For the first time, a majority of companies are putting mission critical apps in the cloud, according to the latest report by Cloud Foundry Foundation ...
The cloud continues to transform IT in every industry. But in order to migrate to the cloud, embrace these new technologies and truly evolve their business, organizations need an underlying network that can support digital transformation ...
One common infrastructure challenge arises with virtual private networks (VPNs). VPNs have long been relied upon to deliver the network connectivity and security enterprises required at a price they could afford. Organizations still routinely turn to them to provide internal and trusted third-parties with "secure" remote access to isolated networks. However, with the rise in mobile, IoT, multi- and hybrid-cloud, as well as edge computing, traditional enterprise perimeters are extending and becoming blurred ...
The configuration management database (CMDB), along with its more federated companion, the configuration management system (CMS), has been bathed in a deluge of negative opinions from all fronts — industry experts, vendors, and IT professionals. But from what recent EMA research on analytics, ITSM performance and other areas is indicating, those negative views seem to be missing out on a real undercurrent of truth — that CMDB/CMS alignments, whatever their defects, strongly skew to success in terms of overall IT progressiveness and effectiveness ...
The on-demand economy has transformed the way we move around, eat, learn, travel and connect at a massive scale. However, with disruption and big aspirations comes big, complex challenges. To take these challenges head-on, on-demand economy companies are finding new ways to deliver their services and products to an audience with ever-increasing expectations, and that's what we'll look at in this blog ...
To thrive in today's highly competitive digital business landscape, organizations must harness their "digital DNA." In other words, they need to connect all of their systems and databases — including various business applications, devices, big data and any instances of IoT and hybrid cloud environments — so they're accessible and actionable. By integrating all existing components and new technologies, organizations can gain a comprehensive, trusted view of their business functions, thereby enabling more agile deployment processes and ensuring scalable growth and relevance over the long-term ...
Advancements in technology innovation are happening so quickly, the decision of where and when to transform can be a moving target for businesses. When done well, digital transformation improves the customer experience while optimizing operational efficiency. To get there, enterprises must encourage experimentation to overcome organizational obstacles. In other words ...
IoT adoption is growing rapidly, and respondents believe 30% of their company’s revenue two years from now will be due to IoT, according to the new IoT Signals report from Microsoft Corp ...
It's been all over the news the last few months. After two fatal crashes, Boeing was forced to ground its 737. The doomed model is now undergoing extensive testing to get it back into service and production. Large organizations often tell stakeholders that even though all software goes through extensive testing, this type of thing “just happens.” But that is exactly the problem. While the human component of application development and testing won't go away, it can be eased and supplemented by far more efficient and automated methods to proactively determine software health and identify flaws ...